Skiply User Reviews

Skiply
Skiply
The National Bank of Ras Al-Khaimah (P.S.C)

Top reviews

Update has broken payments features

Apple Pay and payment flow no longer works well. Please fix

Response from developer

Hello There! We regret the inconvenience caused to you. Please send the details of your feedback to contactus@skiply.ae and our team will get in touch with you accordingly.

Update has broken payments features

Apple Pay and payment flow no longer works well. Please fix

Response from developer

Hello there, we regret the inconvenience caused. Please email us at rakassist@rakbank.ae with your concern(s), under the reference no.34, for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.

No OTP

When adding a student, I’m not receiving the OTP whether using a mobile number or email!

Extremely repetitive

Long winded sign up process just to pay for a school trip. Unnecessary app tbh. Have to repeat the details of the student multiple times rather than just pulling that information from the sign up.

Frustrating

When entering in payment info it asks for a nickname for the card at a point when you expect to write your CVC and the field is not visible so I have entered my code twice this way exposing myself to potential fraud.
It is time consuming entering in the details that I do not know like student number and have to search it up and figure it out. It requires details to be repeated when confirming the student for the event. As a teacher I have had parents unable to make payments.
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Outstanding fees not showing

Not able to do the payment

Response from developer

Hello There! We regret the inconvenience caused to you. Please send the details of your feedback to contactus@skiply.ae and our team will get in touch with you accordingly.

Terrible app

Your app is constantly lagging and no way to get in touch with someone for issues. Absolutely rubbish

Response from developer

Hello there, we regret the inconvenience caused and we thank you for bringing this to our attention. We value your input, and we're constantly working to provide you with a better banking experience. Please reach out to us via email at rakassist@rakbank.ae, with your concerns, and our team can assist you.

Skiply

Bad and very complicated app

Response from developer

Hello There! We regret the inconvenience caused to you. Please send the details of your feedback to contactus@skiply.ae and our team will get in touch with you accordingly.

Could be better

When using the app for ordering the kids a a
Is at school, it’s frustrating that we can’t do multiple kids at once, and have to pay for each kid separately!

Login impossible

Hi I can’t connect to my account anymore. I get this message : couldn't login due to hystrix callback invoked.
Could you fix it?
Using iPhone 11 on iOS 16.3

Response from developer

Hello Emma! We regret the inconvenience caused to you. Please send the details of your feedback to contactus@skiply.ae and our team will get in touch with you accordingly.

OTP

I don’t like that it does not ask me for OTP

Response from developer

Hello! We regret the inconvenience caused to you. Please send the details of your feedback to contactus@skiply.ae and our team will get in touch with you accordingly.

Scammers

I just downloaded the app because I discovered fraudulent credit card activity from them. Not doing a great job with payment security and that’s literally their job. Not great!

Response from developer

Dear Jonnie, Thank you for your feedback and taking time to write to us with regards to your concern. We are really sorry for the unpleasant experience. To assist you further on this, kindly send in your details to contactus@skiply.ae from your registered email id with us. We assure you a call back very soon. Thanks, Skiply Team

App functions not working

I was very excited to finally have a proper solution for my child’s school fees. Downloaded the app and setup my card. When selecting my child’s name and then pricing options the app freezes. What a waste of time. As usual a half complete job. The back button is not working also.

Response from developer

Dear Daddy Dool, Thank you for your feedback and taking time to write to us with regards to your concern. We are really sorry for the unpleasant experience. To assist you further on this, kindly send in your details to contactus@skiply.ae from your registered email id with us. We assure you a call back very soon. Thanks, Skiply Team

Non si riesce neanche a registrarsi ...

No va

Response from developer

Dear Itnaim, Thank you for your feedback and taking time to write to us with regards to your concern. We are really sorry for the unpleasant experience. To assist you further on this, kindly send in your details to contactus@skiply.ae from your registered email id with us. We assure you a call back very soon. Thanks, Skiply Team

Great app

Very nice for paying school fees

Good app for school payments

Good app for paying all fees related to school present in skiply.
Hope all other school gets registered soon

Response from developer

Hello, Thank you for taking time to give us a great review, we are always looking forward to provide you with the best service. Thanks, Skiply Team

Nice app. Cool and easy

Good app to take care of school fees and accessories payment. Simple and easy.

Response from developer

Dear Kumar, Thank you for taking time to give us a great review, we are always looking forward to provide you with the best service. Thanks, Skiply Team