Extremely limited app
Our office is using this app for team challenges which is fun but oh my gosh this app crushes a LOT, doesn’t allow editing of posts or photos if you make a typo, doesn’t allow deleting anything posted… why in 2026 are we having these issues? :-( frustrating!!!
Make it user friendly
I tend to forget to log my activities, make it easy to remember .
Veggietopia
‘Sprout’ the name itself germinates within us immense consciousness of wellbeing and healthy thoughts promote responsible responses
Not able to login
Page is blank after verification code
App terrible/ not iPad compatible
I can’t log into on the app on my iPad and it won’t let me even put in the website in google to pull it up. It only works on a laptop or desktop. Sprouts at work must not be compatible with iPad. I haven’t been able to use the app or access the website in a week. I reached out to sprouts support and they were useless. They have no idea how to fix it. I am still waiting for an answer from them and it’s been 4 days.
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Double entries
Hi, I feel like it could pull more data from my Fitbit, water intake, BMI, weight loss info, etc. not sure if you’re allowed to, but it would be helpful so I’m not duplicating info.
Doesn’t work
You can never login to redeem points. It takes you in circles.
App terrible/ not iPad compatible
I can’t log into on the app on my iPad and it won’t let me even put in the website in google to pull it up. It only works on a laptop or desktop. Sprouts at work must not be compatible with iPad. I haven’t been able to use the app or access the website in a week. I reached out to sprouts support and they were useless. They have no idea how to fix it. I am still waiting for an answer from them and it’s been 4 days.
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Negative experience
Can’t log in at all, the app is just redirecting to Telus app , struggling since 1 month
Can not log in
Can not log in just takes back to screen to download app
Uses too much cellular data
Good: Works well for pulling data from fitness devices such as Apple Watch.
Bad: No idea why such an App can consume >1GB of cellular data in 3 weeks... I didn't even look at it all that much
Bad: No idea why such an App can consume >1GB of cellular data in 3 weeks... I didn't even look at it all that much
Very Solid App
Slick and easy to use, motivational, and fun. Very solid app.
Goes in circles
Can’t login, loop of death. Booo.
Doesn’t work
As mentioned by someone else it keeps taking you in circles so you never can log in and redeem. Frustrating
You cannot redeem your dollar
You signed in to Telus wellbeing and then when you redeem you have to download this app which when you sign up and it move you back to the wellbeing app and then the wellbeing app to refer you to download the sprout at work which I did. It’s a perfect cycle in life. Wonderful! So yes, you cannot redeem anything
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Unable to connect with Telus app
Unable to connect
Unable to redeem wellness credits
As a member of staff that was excited to earn points and then redeem, it’s very disappointing that RBC has partnered with an app that is so poorly developed
Unable to lock in
What a rubbish app, great job
Can’t connect
So I’ve been using this app for several and it was working fine. The last 2 notifications I’ve tried to open wouldn’t let me connect. Said my email is incorrect and insists on using my husband’s moda log in.
Don’t waste your time
I thought having this app would be a great way to track health and wellness for my Health Engagement Model, so after completing my assessment, I got the app and signed up for an account. After months of reporting healthy activities such as stair climbing, walking, stretching, drinking water, etc. I received an email stating that the app would be unavailable for 3 days. Now after the maintenance period has passed, when I try to log in to my account, I get a message that there is no account associated with my email which is my login username. Support does not seem able to help me since I have provided the information requested by support and have had no response for days. If you need this to get your HEM incentive, find another way. Reading other reviews, it is not a matter of when the app won’t let you log in, but when.
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