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Why do I have to keep deleting an downloading this app to get it to load
Stay away if you like getting your money
After many fraudulent purchases drained my savings and spending accounts.Spruce closed my account and I can’t even use them no more.so they said.15 days in with no money and they are now mailing me a check for the amount of money that was stolen!so probably be another week before I actually get my money.
On top of this half of customer service can barely speak English.
On top of this half of customer service can barely speak English.
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Terrible experience
While the app seems to work fairly well, the institution itself is completely untrustworthy and cannot seem to keep up with changing security protocols.
I was asked on 8 different occasions in less than 10 days whether a change on my card was initiated by me. Even after saying NO, they still allowed the money to be taken out of my account, and now I have to go through a 90-day claims and dispute process to get it back! EIGHT charges. None of them should have gone through.
The customer service is just as terrible. Asking me the same questions over and over to prove who I was and prove what happened. Like I did something wrong. H&R Block should eliminate this institution from its business and figure something else out.
I was asked on 8 different occasions in less than 10 days whether a change on my card was initiated by me. Even after saying NO, they still allowed the money to be taken out of my account, and now I have to go through a 90-day claims and dispute process to get it back! EIGHT charges. None of them should have gone through.
The customer service is just as terrible. Asking me the same questions over and over to prove who I was and prove what happened. Like I did something wrong. H&R Block should eliminate this institution from its business and figure something else out.
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Great
Great
Horrible
Horrible app and bank
