Step
Step has not been very helpful. I requested a new card because mine was coming apart and I put money on it and couldn’t use it anymore at alot of places. I requested it they said ok but still never received the card and don’t from them at all.
App Sucks
I’ve Been Having Trouble With The App Not Allowing Me To Withdraw Any Money It’s Been Saying I’ve Reached My Limit For Transfers And I Haven’t Even Spent Any Money Yet I’ve Tried Reaching Out With Someone Directly From The Step Team And Haven’t Had Any Luck.
Advance lie
App store page explicitly says no direct deposit needed for advances, but that is a lie.
Customer service
Customer service is great with this app. I sent money to the incorrect child on this app and couldn’t figure out how to change it. I got great help from customer service.
best app ever
I love it!!! My score is 800+
This app and bank is great but…
I love the step app, it’s cool how you can invest in stocks and crypto and how that have built in rewards. I have had it for about a year now and haven’t had any issues. The credit and Apple Pay are both easy to use with tap to pay. There is one issue that I hope is fixed, when you open the app I would like for it to ask you to login or use Face ID, it only uses Face ID when making a transfer or adding money to savings tab. It would be great and more secure if we could be asked for Face ID when we first opened the app.
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Step
Thank you I appreciate this!
Change that
It’s a good app it’s just I can’t change my email and can’t get in my acc anymore
Easy of use
Easy to use & send money to kids
Ok
For the most part its but disputing transactions I feel like this company sides with merchants more than they do with customers
Step
Step has been a great tool to use as a teenager. With building my credit to always being reliable for me to use!
App is garbage , i would give it negative
I was banking with them for 6 years and got the Step black for $4.99 someone did unathorized charges to my account I reported it as disputes Step later on closed my account and no updates on the disputes whst a ridiculous app after banking with them for so long
!
!
Moving money isn’t the easiest
Since it’s considered a credit card, I cannot use my step card in certain situations
Mr T
Comes in clutch when you are a little short
Outstanding
Best service, help right away if needed. Can help your child or teens with spending and managing their money. My family and I love step!!
Also Shout out to SAM for BEST customer service!!
Also Shout out to SAM for BEST customer service!!
Horrible
- Completely unreliable and awful customer service.Do not waste your time with Step EarlyPay. I completely meet all of their direct deposit and account requirements, yet the app still blocks me and won't let me cash out when I need it. To make matters worse, their customer service is incredibly slow and completely useless at resolving the issue. It is incredibly frustrating to do everything right on your end and still get locked out of your funds with zero support. Avoid this app if you actually need a reliable backup plan.
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Great app
Love it here
App is amazing
I got it and it allows my teen to spend money and have a card to build savings
great
i’ve had this since i was 16 helped me build my credit to almost 800 before i turned 18! still using it at almost 22!
They closed my account with 3,000$ in it
They aren’t telling me why and not giving me my money back avoid this scam app
