Can't Get In
I couldn't access the app because every time I press "choose a country" it logs me out of the app.
New design team needed
First of all, the sauna itself is absolutely incredible, very well made, and top quality.
They literally need to start fresh with their design team, they just have bad software designers doing this.
The app itself couldn’t be more buggy, and also if it’s not on the perfect screen on the tablet, it will not connect.
Not only that, for unknown reasons, it might get off the home screen in the sauna and therefore the app won’t connect even when nothing has been pressed or changed. In other words, you can connect to it one day, not touch anything, and the following day it will not connect.
They literally need to start fresh with their design team, they just have bad software designers doing this.
The app itself couldn’t be more buggy, and also if it’s not on the perfect screen on the tablet, it will not connect.
Not only that, for unknown reasons, it might get off the home screen in the sauna and therefore the app won’t connect even when nothing has been pressed or changed. In other words, you can connect to it one day, not touch anything, and the following day it will not connect.
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So well-made.
I’m a big guy and I’m very impressed by how solid this sauna is compared to everything else I looked at. The bench is rocksolid and no creaking or cracking. The tablet is great and watching YouTube videos makes the time fly. The oval experience is amazing. The programs are very helpful and the three person spa is the perfect size for just me so I can move and lay down. Worth every penny. ** It would be great if you could turn on the red light for any program and leave it off while it’s preheating.
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Needs to be Shareable
The app is simple to use. Normally warm up the sauna for my wife when requested. The app needs to be able to run on multiple phones.
Good app
I have not had any issues with the app. One feature that would be nice to have is; when scheduling a program to have the option for weekdays only.
Love this app
I love my Sunlighten MPulse Sauna and use it everyday! The app with the new remote access is an excellent upgrade. Thank you Sunlighten team for your excellent product line and customer support. We appreciate you!
Best part of my daily routine
I absolutely love my Sunlighten sauna. I’ve had it for over 2 years and use it almost every single day. The app makes it easy to fit in my routine. I love that I can start my sauna from the gym so it’s hot and ready to when I get home. Thank you Sunlighten!
Not heating
After the update, it started to heat up poorly, it takes 2 hours to heat up to normal temperature. Before, it took 30 minutes. What changed? My mPulse sauna
Better Wireless Functionality
The tablet within the sauna is slow and not always touch responsive.
I would love it if the app was able to be able to connect to the sauna from anywhere (not specifically the same network).
Also, with multiple users in the house, if the tablet isn’t logged into my profile after another user uses the sauna, the scheduled program won’t run. That seems like an oversight.
I would love it if the app was able to be able to connect to the sauna from anywhere (not specifically the same network).
Also, with multiple users in the house, if the tablet isn’t logged into my profile after another user uses the sauna, the scheduled program won’t run. That seems like an oversight.
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Was ok, now bad again
The app was working well enough as a utilitarian tool. It turned the sauna on. It reported the correct temp. It didn’t push random popup windows. Now that has changed. The app is not reliable for the basics - turning on the sauna and reporting a correct temperature. And the developer added 2 new popup windows to bombard users and attempt to force them to share location and Bluetooth. Neither of these is necessary for the app to communicate with the sauna. But as expected, Sunlighten has jumped onboard the data collection train and made the customer into the product. We don’t appreciate the daily intrusion demanding that we share our location and connect via Bluetooth. Declining these options ONE TIME should be respected by the company. As they say, NO MEANS NO.
We are daily sauna users but even our dedication to this company isn’t enough. They aren’t listening to the feedback. I will gladly update my review if they alter the app to respect the privacy and decisions made by customers. But if they can’t do that then we will definitely choose a different brand next time.
We are daily sauna users but even our dedication to this company isn’t enough. They aren’t listening to the feedback. I will gladly update my review if they alter the app to respect the privacy and decisions made by customers. But if they can’t do that then we will definitely choose a different brand next time.
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Response from developer
Thank you for taking the time to share your experience. We’re sorry to hear about your frustrations and want to assure you that we take customer feedback seriously. Our team has been making improvements to enhance app stability and connectivity, and we’d love the opportunity to assist in troubleshooting your specific issues. Please reach out to our Customer Care team at 877-292-0020x3 so we can work toward a solution. Your feedback is invaluable in helping us continue to improve, and we truly appreciate it.
Remote Start app
Finally! I can start the sauna up while I am coming back from gym!
It’s hit the prime time!
I got my sauna about 2 years ago and was happy to see an app for it. Unfortunately, it was terrible. It had trouble connecting from the next room let alone from outside the house. It couldn’t control the lights effectively and so I gave up. Deleted the app and just used the wonderful sauna manually.
Fast forward to today 2/26, and I went down for a sauna and there was a tablet app update. I loaded it and it wanted to connect to my app. I uploaded the app and noticed immediately that things are different. The app is much smoother. You can actually turn the sauna on from miles away and the both the sauna and color lights can be turned on as long as you leave the color lights on on the tablet and turn them off with the small chromo remote.
If you haven’t tried the app since 2025, you should now. It’s all that we’ve been waiting for.
Fast forward to today 2/26, and I went down for a sauna and there was a tablet app update. I loaded it and it wanted to connect to my app. I uploaded the app and noticed immediately that things are different. The app is much smoother. You can actually turn the sauna on from miles away and the both the sauna and color lights can be turned on as long as you leave the color lights on on the tablet and turn them off with the small chromo remote.
If you haven’t tried the app since 2025, you should now. It’s all that we’ve been waiting for.
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NOT RELIABLE
Just updated. Now it’s not connecting…AGAIN!!!🧐
Mehhh
This app is very limited. I cant turn my sauna on from wherever im at you have to be soo close. Mine is at my place of business, crazy how much we pay for the sauna's (which I do love) to not be able to turn it on without being soo many feet from it. I have a smart strip outlet that I can literally turn my things on and off from anywhere but I can't do the same with my sauna. Also it send notifications on the phone of when sauna is started when preheat is done and what program is starting and when program is done, but I can't go into the app and look at these notifications which is weird to me. The app needs more work to it in my opinion but I'm just one person I guess just a few things to take into consideration.
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Almost Perfect: Great Sauna, Frustrating App Limitations
I love having my Sunlighten sauna at home. It feels like a luxury experience and the convenience of not having to go to the gym makes it much easier to use consistently and enjoy the benefits.
The built-in tablet is easy to use and a great feature. I can log into preloaded apps to watch shows, connect to Bluetooth for music, or take phone calls, which really enhances the experience.
My biggest frustration is the Wi-Fi and app functionality. I agree with other reviewers who are frustrated by the inability to connect to or start the sauna when not at home. At this price, remote start feels like a reasonable expectation, especially since many other home devices (like tvs, fridge, stove, washing machine, robot vac, etc) allow true remote access, so the technology is out there. This should have been disclosed at the time of purchase.
I also notice occasional subtle creaking sounds when sitting inside. It looks solid overall, but the noise slightly detracts from the premium feel.
Overall, I truly love my Sunlighten sauna and the convenience of having it at home. Adding true remote start capability and addressing minor build noises would make it an even better experience.
The built-in tablet is easy to use and a great feature. I can log into preloaded apps to watch shows, connect to Bluetooth for music, or take phone calls, which really enhances the experience.
My biggest frustration is the Wi-Fi and app functionality. I agree with other reviewers who are frustrated by the inability to connect to or start the sauna when not at home. At this price, remote start feels like a reasonable expectation, especially since many other home devices (like tvs, fridge, stove, washing machine, robot vac, etc) allow true remote access, so the technology is out there. This should have been disclosed at the time of purchase.
I also notice occasional subtle creaking sounds when sitting inside. It looks solid overall, but the noise slightly detracts from the premium feel.
Overall, I truly love my Sunlighten sauna and the convenience of having it at home. Adding true remote start capability and addressing minor build noises would make it an even better experience.
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Doesn’t Work
Would not buy the sauna if I k ew how bad the app and tablet software is. Doesn’t pair and doesn’t work without pairing. Don’t buy it
Fix your Bluetooth it’s unreliable
It’s an OK attempt at a first app. But the Bluetooth connection is wonky and unreliable with Spotify. Not a very professional app, given the awesome capabilities of the sauna.
What is the point?
Why make an app that only works on the house WiFi? My sauna takes almost an hour to heat up so unless I know exactly when I want to get in or have loads of time when I’m home, I can’t preheat the sauna and use it as much as I’d like. I don’t understand why you would make a $6000 sauna without that capability. I mean for goodness sake I can start my range remotely. I can open my garage remotely, I can turn my landscape lights off and on remotely. This is technology that has been around since WiFi . Sunlighten can’t make an app that allows me to turn on my sauna when I’m at the gym so it’s nice and hot when I get home? No I have to wait until I get home or ask my wife to turn it on. It’s funny I just assumed a WiFi connected sauna would have this capability. Had I known this was just a glorified control panel and that I have to be in my house to turn on my sauna I would have bought a different brand. Come on sunlighten, really??
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Great start
A sauna after waking up, followed by a hot, then cold, shower is a great start to my day. I’ve noticed improvements in skin health, and a reduction in aches - especially after hard exercise the previous day. An important help to wellbeing.
App needs improvement
It is nice that I can turn on the sauna and preheat from my phone, but don’t like that preheat time is basically time added to the end of the program. Red light turns off after a while during pre-heat and if you don’t get in right away you don’t get the benefit of the red light.
