Miserably stupid app
Received emails concerning vouchers for a missed flight. Downloaded app. Followed directions, clicked the supplied links… no vouchers ever appeared. Multiple attempts… no voucher just a message saying add the vouchers below to you wallet. My wife’s vouchers showed. Given the rating of the app, I suspect this is a feature and not a bug. It makes me wonder whether this app is actually a Trojan and stealing everything off my phone. If you are forced to use this app to accept a voucher, I hope your experience is far better than mine. I’m hopeful that the airlines reconsider how they disperse their vouchers.
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Worst app and system ever
So incredibly difficult to get this to work and anti-intuitive- genuinely seems that they just don’t want to give the passengers the funds
Doesn’t work
Couldn’t sign up - kept getting error message so good old BA didn’t actually give us any compensation voucher. Nice one, BA.
Looks like I’m not the only person who’s had this experience.
Looks like I’m not the only person who’s had this experience.
I hate BA I hate this App it doesn’t work
You will waste hours of your life trying to figure this out. BA will tell you to persist. What a terrible airline with a terrible app ban them both definitely don’t bother complain complain complain.
Great way to spend time when flight is delayed (not)
Card not authorized errors on every card reader. Full 16 digits not visible. No helpline/support. Great way for British Airways to increase shareholder profit
