It does work
After signing up and entering the OTP, it will ask you to log in with another OTP and then you can add it to your wallet
Doesn’t work
I was given a voucher from BA, so i downloaded the app but it will not pull through the voucher. I deleted the app and tried again but still not pulling through the info. Complete waste of time and effort. I’m shocked that BA would use such a useless app to compensate their customers. This must save them money when people just give up and forfeit their compensation as they make it impossible to receive.
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Very poor and frustrating
It’s almost like someone designed this app to make it nearly impossible to spend your vouchers in case of a flight delay. Appallingly slow, cumbersome, counter-intuitive - could go on. Back in the day, someone would just print out a voucher for you at the airport and that’d be that. Presumably someone somewhere has made a lot of money out of this app, which has done nothing but made the process much harder. Goodness knows how anyone who struggles with technology would cope with this rubbish.
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Waste of time
Pity I couldn’t give this a no star rating. I have gone round in circles for nearly one hour, everything failed and had to be repeated.
When I finally got to the stage where the app said your cards are below, hey presto! No cards, unable to find a way to see them.
BA, what have you done? Even AI is better than this.
When I finally got to the stage where the app said your cards are below, hey presto! No cards, unable to find a way to see them.
BA, what have you done? Even AI is better than this.
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Rubbish and a scam
Total garbage. Doesn’t work. As others have said this is used by BA to be able to say they offered food voucher compensation for delayed flights hoping that people won’t bothered going through a manual reclaim process. Shameful and despicable
