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SWTCH

SWTCH

Charging Where You Need It

977 ratings
134 reviews
🗺️ Navigation
Free

Details

Released
August 28, 2017
Updated
October 23, 2026

Features

Developer

SWTCH Energy Inc
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About

Locate and use electric vehicle charging stations across North America. Find available chargers at home, work, or in your community, start charging sessions, and manage your account. Request a physical charge card for quick access.

✓Find EV charging stations
✓Check charger availability
✓Start charging sessions
✓Request charge card
✓24/7 customer support
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What users say about SWTCH

Reviews of SWTCH are mostly negative: the Navigation app is rated 4.4/5 from 977 App Store ratings. What users like most: convenient charging, innovative solution. Top complaints: chargers not working, buggy app. Summarized from real user reviews.

Positive things

  • 🚀Convenient charging
  • 💡Innovative solution
  • 👍Easy to use
  • 🚀Fast and easy charging
  • 👍Reliable chargers
  • 👍Seamless experience

Negative things

  • 🐛Chargers not working
  • 🐛Buggy app
  • 💰Expensive charging
  • 🔒Account issues
  • 🔒Login problems
  • 🐛Unreliable service
  • 🔒Unresponsive customer support
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+1

What's New in SWTCH

3.50.82

October 23, 2026

We’re always updating the SWTCH app to improve your charging experience. Please keep your updates turned on to access our newest features. This latest version focused on bug fixes and performance improvements.

More

User reviews

Most RecentHighest RatedLowest Rated

Maps not working

Locations on the maps suddenly stopped working
KKishanG

Charging issue

Always showing charger suspended
SSitabac

Overcharged

I charged by vehicle for less than 4 hours and was charged $95. Poor equipment does not always capture when charging session ends. App showed I charged my vehicle for more than 17 hours even though I had unplugged and left the charger within a few hours!
KSKyle Sangha

Needs Apple Wallet Support

Good app, but please add Apple Wallet integration as other charger apps have done.
Aalavon

Stop Charging Error

There is no way I can stop charging. It says “push the button” to release the charger to stop charging. During active charging you cannot just pull the plug out, you have to stop charging before you unplug it, it automatically lock the charger during charging and there is NO option for me to stop charging. I had to call in the number and talk to a live representative to have it remotely stopped.
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W8Wilson 8318
See 129 more reviews

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User experience

🐞

Reported Bugs

4 issues

App stuck on loading screens

Bug

Chargers not detected or unavailable

Bug

Charging sessions not initiating

Bug

Account access and login issues

Bug
✨

Requested Features

4 requests

Integrate with Apple Pay

Feature

Add GPS navigation to chargers

Feature

Allow credit card payment without app

Feature

Improve app stability and reliability

Feature

FAQ

What does the SWTCH app do?

The SWTCH app allows electric vehicle drivers to locate and use charging stations within the SWTCH network. You can find chargers near you, check their availability in real-time, and initiate charging sessions directly through the app. It also provides access to customer support and the option to request a physical charge card.

How do I start charging with the SWTCH app?

To begin charging, simply find a SWTCH EV charger, note the Charger ID displayed on the front of the unit, and enter it into the app. Once the ID is entered, you can click 'START CHARGING' to begin your session. You can also use a complimentary SWTCH Charge Card for a tap-and-go experience.

Is the SWTCH app free to use?

Yes, the SWTCH app is free to download and use. The app itself does not have any associated costs. You will only pay for the electricity consumed during your charging sessions, which are managed through the app.

What if I have problems with the app or a charger?

If you encounter any issues with your account or a SWTCH EV charger, you can contact their customer support 24/7/365. Support is available via phone at 1-844-798-2438 or by email at support@swtchenergy.com.

Where can I find SWTCH chargers?

SWTCH chargers are located across North America, with tens of thousands of active units. You can use the SWTCH app to find chargers conveniently located at your home, workplace, or within your community, ensuring you can find a charging spot where you need it.