Zero customer support. pathetic
This is the worst app ever. I accepted a trip and immediately called the customer. While putting my phone in my pocket, I accidentally tapped the 'Customer asked to cancel' button. I called the customer back right away to explain the situation and let him know I was on my way. He was completely fine with it.
However, within minutes, I received a message from TATD stating that my account has been blocked for 21 days. To make matters worse, the option to contact customer support has been removed from my app, leaving me unable to reach anyone. This shows how irresponsible the support team is. I have lost the opportunity to work for the next 20 days over an honest mistake. Please consider your driver partners and review the situation before blocking an account.
However, within minutes, I received a message from TATD stating that my account has been blocked for 21 days. To make matters worse, the option to contact customer support has been removed from my app, leaving me unable to reach anyone. This shows how irresponsible the support team is. I have lost the opportunity to work for the next 20 days over an honest mistake. Please consider your driver partners and review the situation before blocking an account.
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Very bad app not supported to the driver
Don’t join
Poor Support for Driver partner
If customer cancel thier booking from his/her own side then driver has to face problem while accepting booking from thier panel bcoz of booking percentage get down from 70% . This should be resolved from tat d team and should also support thier partner
For work
Nice part time job
Cheated on Registration fees
Drivers don’t register to this app after the registration they ask for documents and they are rejecting the documents for no reason and when asking to cancel and refund they are saying according to their dirty policy they dont provide refund beware of these kind of frauds!
Response from developer
We're sorry to hear about your experience. Document verification is carried out as per our onboarding guidelines, and applications may be rejected if the submitted documents do not meet the required criteria. Please share your registered mobile number and complete details with us at support@tatd.in so our senior team can review your case and assist you appropriately.
