Sehr gute App, ich bin sehr zufrieden… Aber:
Ich nutze die App eigentlich immer wenn ich mit dem Taxi fahre. Das geschieht durchschnittlich einmal bis zweimal in der Woche… Aufgrund meiner Sehbehinderung bin ich auf eine gewisse Barrierefreiheit angewiesen Apps müssen mit meinemScreenreader zusammenarbeiten. Mit dieser App geht das wunderbar… Ein kleiner Wunsch bleibt jedoch offen: die Bewertung der Fahrten mit Sternen ist mitVoiceover leider nicht möglich…
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Sehr angenehme Fahrt
Schnell, freundlich, professionell
Fahrt
Der Taxifahrer sehr freundlich und hat mich schnell nach Hause gebracht
Prima, aber Startposition wird unbeabsichtigt verändert
Eine prima App, allerdings gibt es bei der Angabe der Startposition ein Problem. Wenn ich zuhause die App starte, wird meine registrierte Adresse vorgeschlagen und angezeigt. Ich wohne in einem Gartenhaus, so dass die Wohnung näher an der Parallelstraße liegt. Wenn ich das Ziel angeben habe und den Auftrag erteile, stelle ich in der Bestätigung fest, dass die App den Startpunkt in die Parallelstraße verlegt hat. Auch wenn ich den Fahrer sofort informiere, kommt er schon verärgert an. Bitte die Auftragsprozedur so ändern, dass dies nicht passieren kann!
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App needs work, drivers are alright
I really want this app to work. It charges drivers the closest to a fair commission. The app makes it hard though.
Previous problems with payments on the app caused me to give up on taxi.eu.
It has been some time, so I tried again, thinking maybe those problems had been fixed.
They were, but the app needs a lot of work.
1. Locations. On multiple occasions, the app places me somewhere where I am not. Or it looks right on my map, but a driver told me they thought I was elsewhere. Or a driver only got a street name, but no number, or a driver was sent to the courtyard behind my building instead of the street in front of it. I get alerts that my taxi has arrived when it is still around the corner or somewhere else I can’t see.
2. Payment. Paying in advance takes four more clicks than any other app. one should only need to confirm once, not twice. The wait time for each step is longer than the other apps too.
3. Payment. I can pay in advance if I want a fixed rate. If I want to pay by distance/time, it isn’t automatic a la FreeNow. It requires that o sit in the taxi while the driver works out how to get a code, send a request, I type it in and approve etc. This is extra annoying when the app needs three times as long with this app as with others to process each steps
3. Wait times. When I request a taxi, it takes noticeably longer for a driver to accept my request than it does with FreeNow, even in areas with many taxis. I assume this is at least partially due to slow processing at every step - receive and process my request, share it with drivers, receive notification of acceptance, notifying me.
4. Too many notifications. Don’t send me three requests to rate a ride. Don’t send me any requests to rate a ride before the ride is even over.
As long as I’m not in a hurry, I keep trying, because I want to support the drivers. That is the only reason I keep trying. As an app experience it is too annoying to use when compared to the competition.
Previous problems with payments on the app caused me to give up on taxi.eu.
It has been some time, so I tried again, thinking maybe those problems had been fixed.
They were, but the app needs a lot of work.
1. Locations. On multiple occasions, the app places me somewhere where I am not. Or it looks right on my map, but a driver told me they thought I was elsewhere. Or a driver only got a street name, but no number, or a driver was sent to the courtyard behind my building instead of the street in front of it. I get alerts that my taxi has arrived when it is still around the corner or somewhere else I can’t see.
2. Payment. Paying in advance takes four more clicks than any other app. one should only need to confirm once, not twice. The wait time for each step is longer than the other apps too.
3. Payment. I can pay in advance if I want a fixed rate. If I want to pay by distance/time, it isn’t automatic a la FreeNow. It requires that o sit in the taxi while the driver works out how to get a code, send a request, I type it in and approve etc. This is extra annoying when the app needs three times as long with this app as with others to process each steps
3. Wait times. When I request a taxi, it takes noticeably longer for a driver to accept my request than it does with FreeNow, even in areas with many taxis. I assume this is at least partially due to slow processing at every step - receive and process my request, share it with drivers, receive notification of acceptance, notifying me.
4. Too many notifications. Don’t send me three requests to rate a ride. Don’t send me any requests to rate a ride before the ride is even over.
As long as I’m not in a hurry, I keep trying, because I want to support the drivers. That is the only reason I keep trying. As an app experience it is too annoying to use when compared to the competition.
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Not international
Doesn’t accept a UK phone number. Is this a joke?
App for Europe? Can’t use with an Irish phone number
Tried signing up for this in Germany. To finish authorization you are texted a code. However it won’t text to an Irish phone number.. Ireland is part of the EU so taxi.eu is a misnomer…
need an account
when you open the app it looks like you don’t need an account but when you try to book a taxi you first need to create an account with phone number and email address. not to recommend if you are travelling and don’t have a phone number or need to get a taxi quickly
Bad coding
Can not even pass the registration step since the app requires the length of last name to be at least 3 characters. My last name only has 2 characters. Clearly not design with international users in mind.
Can‘t trust taxis booked this way
When I phone the taxi always comes on time. Always. The first time I used the app to pre order a taxi for the next morning, the driver was 5 mins late, then cancelled. The reassigned driver also never showed up. I had to call for a new taxi which unfortunately only arrived to pick me up 3 mins before I was supposed to be at the station to catch a super spar preis train 😐 Never using it again.
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Unklare Oberfläche
Bei einer Vorbestellung gelangt man am Ende zu einem „Speichern“-Button, nach dessen Antippen man keinerlei Bestätigung erhält, ob man damit nur seine Eingaben (vorübergehend?) speichert, oder ob tatsächlich eine Fahrt gebucht wird. Die Vorbestellung findet man danach kommentarlos unter dem Menüpunkt „Vorbestellungen“, und die Auswahlmöglichkeit „Stornieren“ indiziert, dass (wohl?) eine konkrete Buchung erfolgt ist. Ob das der Fall ist, erfahre ich ggf., wenn niemand kommt und es zu spät ist, sodass ich meinen Zug nicht bekomme... Zu erkennen ist nichts - keine Annahme durch einen Fahrer, keine angekündigte Taxinummer o.ä. Das ist in einer geschäftlichen Terminsache Stress auslösend. Generell führt unbedachtes Klicken bei dieser App ohne jede übliche Nachfrage („Jetzt Buchung bestätigen?“ o.ä.) viel zu schnell zu Buchungen. Eine der unangenehmsten Apps von der Bedienungsführung her, aus meiner Sicht.
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Useless
Imposible to use for users with mobile numbers outside its limited list. I will use Uber instead.
Need payment through the app
Really missing the card payment through the app.
Bahrain Mobile Prefix
As a Bahraini number I can’t register because it is not included in the prefix.
App funktioniert nicht
Lässt sich einmal nutzen, dann Fehlermeldung wegen „überlastetem Server“. Nach Neu-Installation geht’s aber wieder, obwohl der Server doch angeblich überlastet war. Funktioniert aber wieder nur einmal, dann wieder der gleiche Fehler. Totaler Murks!
NZ prefix
Perhaps you could add New Zealand prefix +64 ;)
Reliable and convenient
In Berlin, i use this taxi service as my preferred method for Prepaid/prearranged pickup. Drivers are courteous and professional and they arrive on time or early. I like to schedule my trips in advance via the app. Having a credit card on file works seamlessly. All around, in my experience it’s a great service.
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Don’t bother if you’re a tourist
The app is unable to send verification sms messages to foreign phone numbers, so tourists can’t register and use the app ( unlike many other taxi apps around the world). Major design flaw.
Can’t verify phone number
Can’t use this app. When I try asks for verifying my number. When I attempt to I get an error stating it can’t send a text to the number. I’ve got a Swedish number.
Crap app
This app doesn’t work. I can’t register. SMS verification doesn’t work. Blah.
