Amazing!
The Tapping Solution
Jacqueline Cohoon
I am worthy.
Tap tap-a-roo!
Great
It Works
I love this app! It’s been a life-saver for me ♥️
Beware the free trial
The company did make good on their offer to assist me when I emailed them. That said, I do still feel this needs more of a warning that the free trial is on condition of a year subscription, and if it’s said a reminder will come, then it should come.
I will say EFT Tapping does seem like a decent evidence-based approach.
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Original 06 July 26:
Like many others, it seems, I didn’t realize the free trial I signed up for was attached to an annual trial.
While yes, I realize that I am ultimately responsible for my failure to properly read, I’m also floored that the “we will email you before your trial ends” never happened.
Just please be aware of the $101 yearly subscription if you sign up for the free trial.
Customer service is amazing
I can finally meditate!
Beware the free trial
Like many others, it seems, I didn’t realize the free trial I signed up for was attached to an annual trial.
While yes, I realize that I am ultimately responsible for my failure to properly read, I’m also floored that the “we will email you before your trial ends” never happened. I feel like making that happen would be especially important to a company producing a mental health app, unless they’re predatory.
I’ve tried twice to use Apple’s automated refund request and been denied. I’m going to try to speak to a Senior Advisor on the phone today. I’m not holding my breath.
The $101 after taxes could have gone to many actually useful things like gas, car maintenance, or food, instead of lining the pockets of a developer who clearly is in this for the money and not to help people.
Klasse, aber:…
Unfortunately the speaker for the German sessions pauses for too little time so when I try to speak the sentences after her she is already on the next one. Can’t be used this way, please fix it to an appropriate time length. Thank you.
Charged during free trial
The Best EFT App
Absolutely love it
Holy cow
Charged for a full year after trial
I signed up for the free trial with the understanding that I would be notified before the trial ended. I was not notified, and instead of being charged for a first month, I was charged for an entire year.
I understand how app subscriptions and trials work, and I know users are responsible for managing subscriptions. That said, I would never knowingly authorize or choose an annual subscription for an app I had only just tried. I always choose monthly billing for new apps, especially before deciding whether I actually use them.
I had already deleted the app and contacted Apple immediately after seeing the charge, but my refund request was denied. I’m extremely disappointed with this experience and the way the subscription converted into a full-year charge without a clear reminder or opportunity to cancel beforehand.
