Service Clerks
Awesome customer service.
Service
The service staff are extremely friendly and cordial!!
Great, speedy service!
I have never used a service like this before but am traveling for work and needed some clothes cleaned. The team was so friendly and helpful and they were able to turn my order around quickly, even with some machines being down. It was a wonderful first experience and I am so happy to have found them!
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My Go To Dry Cleaners!
I’ve been a valued customer of Tide Cleaners for almost a decade now, Lori is AWESOME & her attention to detail is what keeps me coming back! I highly recommend them as Great Customer Service is what I’ve always experienced with them…
Billy Roskosh
Overland Park, KS
Billy Roskosh
Overland Park, KS
Refreshing customer service experience
Geo was exceptional—a true breath of fresh air. My previous experiences at this location had not always been pleasant, and I had begun considering another dry cleaner. However, Geo’s friendly, professional service made a meaningful difference and encouraged me to give this location another chance. I’m hopeful that this positive experience reflects the service I can expect going forward.
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Great job
Phenomenal service it’s so nice to be treated like a good customer and appreciated
So hats off to the whole Tide crew great job
So hats off to the whole Tide crew great job
Condense the app
You clowns can not condense this app with the other one for the laundromat since your coin machines are constantly down and it takes 10 MINUTES not only to find your stupid app but to make and account and simply DO YOUR LAUNDRY. This was not QCd at all and whoever overseen this project is an idiot.
Top Notch
I recently move my cleaning business to Tide Cleaners. So far my experience has been a 10. I highly recommend their services.
Great!!! Great!!
They are always so efficient and so helpful
AMAZING
Incredible app and incredible service. I had ordered a dress online covered in sharpie stains, but the dress was sold out online so I couldn’t request another. I took it to the tide cleaners and they took all the stains out completely. They also completed it very fast like 2 days. The ability to pay on the app was so efficient. Love them.
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No Help Feature
This service works when the app works. When the app glitches you could lose your order and your clothes. And hey glitches happen but there’s no real support team to help me.
I have to call the cleaner directly and they don’t know the back end of the app so we can’t work together
* I think it’s very important apps have support teams for when things go wrong. Because this app doesn’t and I’m out some clothes, I will probably never use this service again.
I have to call the cleaner directly and they don’t know the back end of the app so we can’t work together
* I think it’s very important apps have support teams for when things go wrong. Because this app doesn’t and I’m out some clothes, I will probably never use this service again.
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Amazing
You guys are unbelievable! I have been so impressed with the level of service! Thanks!
No customer support
There is zero way to contact anyone when there are issues. My latest order, that was supposed to be delivered within 3 days, is still MIA after 10 days. This is not the first time I’ve experienced significant delays. When I call the listed phone number, it just says unavailable. This is just shady and sub-quality work. Plus half the lockers are out service (with no way to report). Any chance I could get my underwear back? Or I am just out $60+ for the privilege?
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App info is unreliable
I signed up for pickup/delivery service 2 weeks ago. The app identified a Tide store in a neighboring city as being within my service area. I received a pickup confirmation text for two separate pickup attempts, but nobody ever showed up. After the 2nd missed pickups, I called the store. The manager said he’s “never heard of me before” and that he ignores all first time pickup requests because they end usually end up being a waste of time, with people not leaving their clothes out for pickup. The app is not set up for this type of business practice. If the stores don’t want to use this app (which is obviously true) then I don’t know what the point of it is, other than to completely waste my time.
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Top Tier
Fast turn around time, staff very friendly and professional. Clothes look great. 10/10 would recommend
Quick-Clean
Upbeat employees, great service!
Easy and quick
First time using this cleaners and it was such a quick and easy process. Also the staff was extremely friendly. I will definitely be using them again.
First Time Customer.
Love it! My first experience was amazing. When I entered the drive-thru, I was greeted by a staff member who answered all of my questions. She helped me to get signed up, and my item logged into the system. Then I was on my way. In the app I was able to see when my jacket was ready for pickup. Overall I received outstanding customer service, and my item looks and smells great.
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Coupon system
They make the coupons a whole rigamarole. You can add to your wallet in the app but have to explicitly ask for the coupons to be added like we’re bargain hunters. Dude, I’m paying 100 a week on dry cleaning. You can just give me a 5 dollar break automatically instead of making it this anxiety inducing problem. Should I also get the newspaper again to clip out coupons for groceries?
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Very good first time
Quick, easy, and affordable. Would recommend and come again.
