toing User Reviews

Customer Experience

Positive experience22.0% of reviews
Neutral7.3% of reviews
Negative experience70.7% of reviews

~ Based on 41 written reviews from the US App Store.

Is toing Safe?

toing - Food Delivery appears safe based on user ratings. AppsHunter Safety Score for toing is 85/100.

This assessment is based on 44 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.9% of ratings point to a safe experience
0.0% of ratings suggest some concerns
9.1% of ratings point to a risky experience

~ Based on 44 App Store ratings for toing.

Is toing Legit?

toing - Food Delivery appears legitimate, with a few gaps. AppsHunter Legitimacy Score for toing is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fantastic for food ordering and discounts also super budget friendly

Instagram @romantic__teja

Very good app

Very good app doesn’t look like anyone can give this much of discount anywhere else but one problem is app interface is but confusing plz make your app ui look more clear

Response from developer

Hey Harsh, thank you for the praise and awesome review. Keep Swiggying. ^Sheena

Worst app ever

They dont even have delivery partners to parcel your order 😂😂😂😂😂

Response from developer

Hello, we apologize for this situation. Kindly send us an email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Amazing low prices

Much cheaper than zomato or swiggy. Best app!

Response from developer

Hey, thank you for the praise and awesome review. Keep Swiggying.

Worst Experience I’ve Ever Had

Absolutely terrible experience. I placed an order and waited over 2 hours for my food. After the first hour, I tried calling both the delivery driver and customer support, but nobody answered.

After waiting another hour, I called customer support again. This time they picked up, only to tell me that they also couldn't reach the delivery driver and suggested that I call the restaurant myself to find out what was happening. At that point, I was doing the job that customer support should have been doing.

Eventually, after more than 2 hours of waiting with no updates, I had no choice but to cancel the order at 3:30 AM. I then checked another app and discovered that the restaurant had already closed. No food, no communication, no accountability.

I've been left hungry at 3:30 AM because of a complete failure in customer service and delivery management. This was one of the worst delivery experiences I've ever had.
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Worst experience on first delivery

Toing app team, improve your app there is no way to cancel order it lacks in a lot of things, it doesn’t asks for the confirmation of the order it just ordered by it own without my confirmation and there is no customer care support are you guys seriously doing this with the customers? The food was waste of money and the service was also poor the app shows 2 mints which is not possible for a bike rider who is coming from Lajpat to Kotla and it took more than 15 mints which is exactly how much time it takes, is this the way how you make money from people by doing thug? I asked to cancel the order which I didn’t placed and there is no customer support for that the chat bot has no answer for it apart from apologies, no busy restaurant starts cooking the food under 5 seconds after receiving the order at least don’t play dumb with the customers, if you can’t treat your customers nicely then you don’t have rights to ask for money as well you should close your app asap
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Response from developer

Hello Suraj, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Food ordered from this app is not same quality as ordered from Zomato or Swiggy

This app offers less costs from Zomato/Swiggy which o verified by checking the cost parallel in the apps, but how o felt is that the quality of food from same restaurant is poor quality from this app, not sure what is the understanding to deliver low cost with restaurant. Regularly order from ITC Aashirvaad Soul creations regularly and same ordered items but quality of food was different when I ordered from this app
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Response from developer

Hello Deepak, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Scam

One of the worst app I would say because even though price rates are shown low they don’t deliver orders on time and they have kept wrong restaurant addresses and contact number and they don’t respond to the customer..
Infact even with the medium to high prices.., Swiggy Zomato and other apps atleast deliver their food and when customer have queries they complete it and take accountability for their service. Worst app it’s like a scam! With wrong adress and contact number and with freezing the timing of food so that people can see the food is about to come in 6 mins for the last 2 hours.
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Response from developer

Hello, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Pathetic food experience

I had a very disappointing experience with Beef Zone from Toing. When my order was delivered, I was not even sure whether it was from Beef zone because there was no restaurant branding, tag, or label on the package. I even asked the delivery person to confirm, and he said it was from Beef Zone.

The packaging was in poor condition, dirty, and looked unhygienic. After opening the parcel, the biriyani looked nothing like what I expected not even regular biriyani. It resembled low-quality and quantity roadside food rather than. I have ordered biriyani from many other food delivery apps before, and this was by far one of the worst experiences. The quality, quantity, presentation, and packaging were extremely disappointing, and I ended up wasting the food.

What made the experience even worse was the customer support. Instead of properly addressing the issue, they only offered to refund a small portion of the order amount. If the food quality is unacceptable and cannot be consumed, how can a partial refund be considered a fair resolution? It felt like customer concerns were not taken seriously.

I am writing this review because this was not a one-time issue. I have ordered from them three different times, hoping the experience would improve, but each time I faced similar problems. Based on my experience, the food quality, packaging, and customer service have all been consistently disappointing. I would not recommend ordering from here
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Response from developer

Hello, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Worst Food delivery app

I’ve ordered from the Toing app twice, and both experiences were disappointing. The first time, I had to travel nearly 7 km to collect my order because the delivery partner said he couldn’t come to my location. The second time, the delivery partner never delivered my food at all. After waiting for almost 1.5 hours for an order that was supposed to arrive within 35–40 minutes, the only solution customer support offered was to cancel the order. Honestly, that’s extremely frustrating and far from the service I expected.
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Response from developer

Hello Adi, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Worst experience

I have placed my order and it was supposed to be delivered by 35 minutes. I waited for 35 minutes and after 35 minutes when it was showing then only two minutes are left to deliver my order cancelled it and after two minutes, they again pressed my order and said it will take again 35 minutes to be delivered, and when I speak to their customer care. My order will not be refund. They will charge me cancellation fee and again. I have to wait for 35 minutes to receive that order for approximately more than one hour I have waited for my order to be delivered, but still I am waiting, and I have not received it. I have this is the worst experience with any food living app
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Response from developer

Hello Kanisood, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Order Never Assigned, Birthday Celebration Ruined by Extreme Delay

I waited over 1.5 hours for my order, and it was never even assigned to a delivery partner. I had ordered food for my mother’s birthday, but the delay became so extreme that all nearby restaurants closed by the time we realized the order wasn’t going to be delivered.

What’s frustrating is that customers are often charged cancellation fees when they cancel orders, but when the platform fails to fulfill a delivery, there seems to be no accountability or compensation for the inconvenience caused.

This experience completely ruined a special occasion for my family. I would strongly advise others to think twice before ordering if they need their food delivered on time.
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Response from developer

Hello, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Fooling the society

They are advertising everywhere how there are no hidden charges, no delivery charges, no additional charges on social media platforms attracting people like bees. Reality - They are charging 25 rupees for an order being delivered from 500mts and then in the name of government tax they are hiding 4-5 rupees on gst on delivery charges. The sheer audacity of these so called apps portraying everywhere that they don’t charge anything is literally diabolical. Ignore the positive comments most of them are probably bought or bot. I was happy to use this app but after one or two orders its the same rubbish as those other capitalistic food delivery apps on the platform
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Response from developer

Hello Aman, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Poor Delivery Service

It has been more then 2 hours I just ordered pizza from the shop that is just 4 km away from my home but still they didn’t deliever I had been waiting for the pizza more then 2 hours now they’re showing that deliever agent is just going to pickup the order but still it has passed 15 minutes but he still didn’t pickup I don’t know they are going to help anyone at the 11th hour. Though it’s cheap it doesn’t mean they’ll deliver you by the end of day.! So please don’t use this app because once they get order they don’t allow you to cancel your order and at the end you can do nothing but wait for the order. 🙂 So worst food deliever app I’ve ever experienced thank you.
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Response from developer

Hello, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Delivery issues

There are consistent issues with the delivery partners, last time when I ordered from Burger King which is very near to my place, it took them a decade to assign a delivery partner and this time the delivery partner flew after taking my order and the Swiggy customer service called and told me they are cancelling the order, after making me wait for an hour I got this reply from them, I asked the person what will I get as a concession? They just replaced the same order and now it will take them another 1 hour so basically I’m hungry for 2 hours now.
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Response from developer

Hello, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Guys don’t use or download this app because I just download it today and it is not worthy app

If you gonna use this app they say you get things at low price and so many things but if you ordered from that you will get thing like so so less in quantity the you will be embarrassed to share food to any or I you ordered from guest they gonna make fun of you because I order 3 choco lava for my guests and I received not even enough the amount like if you compared to normal choco lava we have and the quantity I received from this app and if we add all three together not even get one that we normally have so waste of money and even they not gonna refund so be aware of it
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Response from developer

Hello Pranita, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Excellent

Prices are recenable and bachelors can afford it thank you so much for this ,please do continue this , whenever I thought of ordering something in others food delivery platform the amount will be doubled from the actual price
I was just holding my cravings 🙄 but toing is giving best price thank you 🤩
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Response from developer

Hey, thank you for the praise and awesome review. Keep Swiggying.

Worst customer service experience

One of the worst customer experience ever. Made just one order and experience just blew me away food that was supposed to be delivered within 30 mins is not picked after 45 mins and when i try to cancel. Im being told i will charged cancellation fee and when I’m trying to connect to a human agent there is no option to that either. So if you like cold food in summers and are to free that talking to AI in circle entertains you go ahead and order from this app
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Response from developer

Hello Lav, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Consistent Delivery Delays

Whenever we order an item, it gets delayed every single time. Not even one order has arrived at the promised delivery time. It’s really disappointing because we trust the app and plan our time expecting the order to arrive on schedule. The food quality may be good, but the constant delays completely ruin the experience.

What’s the point of showing an estimated delivery time if it’s never accurate? Customer support also doesn’t provide proper updates during the delay. Please improve your delivery management and respect customers’ time. Consistent late deliveries make people lose trust in the app.
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Response from developer

Hello, we apologize for this situation. Kindly send us the order ID via email at ToingSocial@toingit.com, so we can assist in resolving the issue.

Excellent service

Really good service bang on time Thank you