Subpar
Service is extremely spotty and subpar even in lower traffic environments, chat support feature is limited and inconvenient to deal with. Auto renewal feature is a scam and habitually problematic
Needed help
When I need to pay my phone bill at the airport, they refused to help I could not access my email and give them a password code. They wanted to send me a code on my phone that did not exist because my phone bill was not paid. I would not trust this company any longer because they do not my safety, I was raped in between these actions of my phone, not being on, so yes, I will hold you cannibal
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Inaccurate
Never shows my correct date and service days. I’ve talked to representative told him they act like I don’t know what I’m doing.
Terrible
Would give this zero stars if I could. App never works. Most annoyingly, I can never see how much data, minutes and messages I have left. Tracfone customer service is terrible. Spent 5 hours straight on the phone for help with multiple agents because they just stopped replying and then I’d have to start all over from the beginning with a new one. Never did get what should have been a simple fix to my voicemail done. I wouldn’t recommend tracfone to my worst enemy.
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Still doesn’t work!
The app still doesn’t work! Version 8.6.7
