Good service
Dipanshu besttt service well trained and well behaved
A Trusted Laundry Service I Recommend
I had a great experience with Tumbledry. The pickup and delivery were on time, and my clothes were returned fresh, clean, and neatly folded. The fabric care was excellent, and even delicate garments were handled properly. The booking process was simple, and the customer support team was responsive and professional throughout. The pricing was reasonable for the quality of service provided. Overall, Tumbledry is a reliable and convenient laundry service that I would happily recommend to anyone looking for hassle-free laundry and dry cleaning.
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PLEASE DONT TRUST TUMBLE DRY WITH YOUR SHOES OR CLOTHES!
I had given my NB’s for them to wash with PRIOR INFORMATION to throughly check the condition of the shoes from the outside and well as the INSIDE throughly as the shoes were gifted by someone who is no longer alive. I even called them to tell them to throughly check the shoes inside out and send pictures. NEWSFLASH they didn’t send any picture. Now, when the shoes got delivered guess what I saw? My shoes were torn! Literally torn! We’ll ignore the fact that the shoes weren’t even clean to begin with and when I told them to get it fixed they were super rude and super ignorant about the whole thing. When asked for any sort of compensation they said they’ll offer me 5K to shut my mouth and to not post it in social media. I thought maybe it’s okay and I can connect with the NB team to get my shoe fixed with this amount AND THEN GUESS WHAT THEY SAID? “shoes? you won’t be getting your shoes back as the item is defective, the store will confiscate it.” Excuse me? Those shoes cost 25K+ and just the repair is gonna cost me a good chunk. “this is our policy, if you don’t like it then we can’t do anything about it. you either take your damaged shoe back or take the 5K we are offering you” and then the cut the call and refused to pick up the call and even when someone else is picking up, they are hanging up on us after listening to our concern. NEVER IN YOUR RIGHT MIND GOVE TUMBLE DRY FOR A SHOE CLEAN. This was focused on shoe cleaning but the clothes that I gave them to DRYCLEAN also came with bubbling and white clothes were an unimaginable colour of pink :)
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When “Premium Service” becomes a costly nightmare: My experience with Tumbledry
Absolutely appalling experience with Tumbledry. I trusted them with my expensive suede shoes after their store multiple times assured me they were experts. Not only was my delivery was delayed by a week, but my shoes were COMPLETELY ruined- fabric texture destroyed and colour changed.
To make it worse, their CUSTOMER SERVICE is offering a ridiculously 1/4th of my shoes price as compensation. Why Claim to be India’s #1 laundry service if you can’t take accountability for ruining customer property.
To make it worse, their CUSTOMER SERVICE is offering a ridiculously 1/4th of my shoes price as compensation. Why Claim to be India’s #1 laundry service if you can’t take accountability for ruining customer property.
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Worst
The worst service ever!! The took my laundry 6 days ago! And it still shows “in progress” you can’t talk to anyone and the “whatsup contact” it’s just a joke. Find better one- do yourself a favour 😳
