U Reviews: Is It Legit?

U-One by Utkarsh
U-One by Utkarsh
Utkarsh Small Finance Bank Ltd

Customer Experience

Positive experience43.5% of reviews
Neutral0.0% of reviews
Negative experience56.5% of reviews

~ Based on 23 written reviews from the US App Store.

Is U Safe?

Not enough ratings yet to assess U.

Is U Legit?

U-One by Utkarsh appears legitimate, with a few gaps. AppsHunter Legitimacy Score for U is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice

Easy to logon

Login was easy

Easy service

Easy to operate

Login was very easy

Worst banking app

Nothing works, I am unable to even access my saved payees. Will complain to RBI and close my account

Response from developer

Thank you for your detailed feedback. We sincerely apologise for the inconvenience caused. Kindly share your concern with us at customercare@utkarsh.bank.in along with the relevant details, so that we can review the matter and assist you further.

Never open Account in Utkarsh

They never settle the issue on priority basis, I am facing many issue with this bank.

Response from developer

Thank you for reaching out. We apologise for the inconvenience caused. Kindly share your concern with us at customercare@utkarsh.bank.in along with the screenshot of the error, so that we can review the issue and assist you further.

Face ID not working

Currently Face ID for login is not working. Every time it says invalid request. Kindly fix this issue.

Response from developer

Thank you for reaching out. We apologise for the inconvenience caused. Kindly share your concern with us at customercare@utkarsh.bank.in along with the screenshot of the error, so that we can review the issue and assist you further.

A Complete Fraud – Manipulated Details and Stolen Money!

This is hands down the worst banking application I have ever used. The U-One app by Utkarsh Small Finance Bank feels less like a banking tool and more like a platform designed specifically to defraud customers and trap their money.The software is riddled with manipulated details; transaction histories, account balances, and updates do not reflect reality, making it impossible to trust anything displayed on the screen. My funds have been compromised, and the app makes it deliberately difficult to track where your money is actually going.Avoid downloading this app at all costs. It is highly unsafe, unreliable, and functions like a financial trap rather than a legitimate banking service. Utkarsh Bank needs to be held accountable for this completely broken and deceptive application.
Show more

Not opening

App is not opening at all. Only bird flies, after that no response.

Response from developer

Thank you for reaching out. We apologise for the inconvenience caused. Kindly share your concern with us at customercare@utkarsh.bank.in along with the screenshot of the error, so that we can review the issue and assist you further.

Poor app

Poor app - biometric is not working

Response from developer

Thank you for reaching out. We apologise for the inconvenience caused. Kindly share your concern with us at customercare@utkarsh.bank.in along with the screenshot of the error, so that we can review the issue and assist you further.

Unable to login through Pin & Biometric

Unable to login through Pin & Biometric.please fix it asap.

Response from developer

Thank you for reaching out. We apologise for inconvenience caused. Kindly drop an email to our customer care email id :- customercare@utkarsh.bank.in with account details and we will investiagte the issue and revert. We appreciate your feedback and support.

Credit card updates

We’re currently not getting any updates related to credit cards n their dues. Fix it asap

Wonderful App

Excellent and Lovely app

Good App

Actually a huge upgrade when compared with the old app. But still UPI integration is missing. There are some errors and bugs which can be rectified through an update.
The other missing features are
1. Unable to unblock debit card as we are encountering some errors.
2. Existing Deposit maturity instructions modification is still not available.
3. Unable to transfer funds from ODFD to Savings account.
4. Sharing of account details is not proper as it is sharing only Account number and IFSC.
Show more

Response from developer

Thank you for reaching out. We apologise for inconvenience caused. Kindly drop an email to our customer care email id :- customercare@utkarsh.bank.in with account details and we will investiagte the issue and revert. We appreciate your feedback and support.

Login options not working

MPIN & Biometric login options not working

Response from developer

Thank you for reaching out. We apologise for inconvenience caused. Kindly drop an email to our customer care email id :- customercare@utkarsh.bank.in with account details and we will investiagte the issue and revert. We appreciate your feedback and support.

Not working

Trying my both phones but not working

Response from developer

Thank you for reaching out. We apologise for inconvenience caused. Kindly drop an email to our customer care email id :- customercare@utkarsh.bank.in with account details and we will investiagte the issue and revert. We appreciate your feedback and support.

There is an api error

Showing everything undefined please rectify and resolve it all app is not working properly

Response from developer

Thank you for reaching out. We apologise for inconvenience caused. Kindly drop an email to our customer care email id :- customercare@utkarsh.bank.in with account details and we will investiagte the issue and revert. We appreciate your feedback and support.

App not working

I am not able to login some error is showing

Response from developer

Thank you for reaching out. We apologise for inconvenience caused. Kindly drop an email to our customer care email id :- customercare@utkarsh.bank.in with account details and we will investiagte the issue and revert. We appreciate your feedback and support.

Mr ashu

Very bad app unable to connect

Response from developer

Thank you for reaching out. We apologise for inconvenience caused. Kindly drop an email to our customer care email id :- customercare@utkarsh.bank.in with account details and we will investiagte the issue and revert. We appreciate your feedback and support.

Buggy app

The apps keep crashing and giving multiple errors, asking for sim binding for example everytime

Response from developer

Thank you for reaching out. We apologise for inconvenience caused. Kindly drop an email to our customer care email id :- customercare@utkarsh.bank.in with account details and we will investiagte the issue and revert. We appreciate your feedback and support.

Huge update

Thanks team for providing this update

Response from developer

Thank you for your positive feedback. We're delighted to know that you are enjoying the new U One App. Your appreciation motivates us to continue enhancing our services and delivering a seamless digital banking experience. Thank you for banking with us.