Stolen food
Driver did not follow delivery instructions and kept calling the wrong number. Eventually driver dropped the food 20 meters from the location and the food was stolen.
language
no option to choose language
it’s showing in japanese
it’s showing in japanese
Uber
Always had food delivered on time. Never had anything missing. A really good food service
Convenient
I enjoy using this app for the convenience. The app offers great deals at top rated restaurants to loyal customers.
Please fix your buy one get one free if not then just don’t have them
Every time I order form Uber Eats and I see and buy one get one free deal I never end up getting the free one and when I contact support to see if they can do something never do anything
Used to be good
Very expensive and there are never any coupons anymore. Customer service is useless as well. If you really need food delivered try elsewhere.
Rubbish
Foods bad delivery drivers are rubbish go and pick your own food up or order from people who pay delivery drivers themselves
I hate Uber
Unfortunately, they’re the biggest player in convenience. I despise the hidden fees (delivery PLUS service ?? PLUS small order etc), and the fact that vendors charge higher rates for items to cover their costs to uber.. the whole thing has become a huge rip off.
Uber Rip Off
Uber One is such a scam, they tell you that you’re getting free delivery and saving so much by having it but then they charge you a service fee, and you pay for priority and the tracker shows the driver going miles the other way to deliver to someone else first. I let my kids use it every now and then but the service is so bad. I’d rather go and pick it up myself
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Inconsistent
Food travel times are quite poor. Sometimes get someone on a scooter and it takes forever. More often than not they have multiple stops and food is regularly cold. Sometimes the stops are not even close and the opposite direction to your home. Quite disappointing given the expense. I now just pickup myself.
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Terrible service
This app is now very terrible and greedy. They don’t take responsibility for their mistakes. They tell you your food will arrive at a given time and when it doesn’t they take no responsibility. Instead, the customer service representative will make you sound crazy, like you don’t know the time you were told your food will arrive.
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TERRIBLE CUSTOMER SERVICE AND APP
My boyfriend used the app to order chili’s. He put in my address which was across town from his address. after he had doubled checked and press pay, the address was changed to his address. When we try to changed it, they said my address was too far so we had to cancel it. mind you, this is right after we ordered. They said they wound have to charge us $23 to cancel our $26 order. We called uber eats customer service THREE TIMES! The first time, the lady was helpful and said she will talk to her supervisor to see what she can do. She had said she would put a note so no one will pick it up and we will get a full refund no charge. then 20 minutes go by and we check and a driver did pick it up. we called again and this second person was incredibly unhelpful. they said because the driver is there and picked it up, if we cancel now we have to be charged. which does not make sense due to the fact we had called before any driver was assigned. when we asked to talk to a supervisor, they proceeded to tell us a supervisor is not available right now to talk. we said isnt the call recorded, can’t you look back at our call from earlier? and they said they can’t do anything so they will have to escalate the situation. we called the third time, different person, and they kept saying they understand but clearly they did not understand what we were saying and the whole situation. the app had glitched, an unnecessary charge for a refund was being asked for, a customer service associate had said they were gonna do one thing and nothing happened, leaving us to have to decide to pay for the cancel charge or let it be delievered at a different address across town. (we already ordered food somewhere else too.) Chili’s isnt able to cancel it from their end and we had contacted the uber driver as well. We then asked if we could talk to a supervisor and they said yes let me ask. i thought a supervisor wasnt available??? Customer service did not help but the uber driver affected his job because customer service couldnt actually help a customer. all they did was lie just to gain more money off of us. we were not gonna pay $23 for food that we were never going to get. the problem was with customer service and the app itself. it was a problem in their end. and they tried to put the blame on us. do better. this is why i stand with doordash.
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Amazing
Fookin amazing matie lads
Terrible support
Tried to alert them about a scam that indian people are doing but apparently they don’t give a f
Faux temps d’attente
Temps d’attente qui a été modifié après la commande pour nous rajouter plus 1h d’attente supplémentaire. Nous avons voulus annuler la commande, mais Uber a refusé.
Pls
Curbs the hunger
Scummy Practices
Forces Uber Cash on refunds instead of credit back on your card. In New York state that is illegal, but big corporations can do what ever they want now. Laws for the poor and the rich can do whatever they want.
So great
Amazing
Driver stole my food
My driver named Randiel stole my food and customer support refused to give me a refund
Avis
Les taxes gouvernementaux souvent très élevés
