害我走了一大圈恨死他們了
Great service
Bug in app
Completely horrid experience
MY ID WAS STOLEN
Great
Consistently awful
Too expensive but so functional
URGENT — UNAVOIDABLE FEES THAT I CANNOT CANCEL
The Uber account was later permanently deactivated. Now we have received a notification that monthly fees will be charged for a card/account that we cannot access, cannot use, and cannot close.
This creates an unavoidable fee with no available way for us to stop it. There is no physical card, no access to the Uber account, and support has not been able to resolve the issue.
We have repeatedly tried to get help. All we are asking is to PERMANENTLY CLOSE THE CARD ACCOUNT and stop any current or future fees.
This situation needs URGENT attention from Uber Support. Please contact us and provide confirmation that the card account has been completely closed and that no additional fees will be charged.
I will remove this review only after the issue has been fully resolved.
If anyone else has experienced the same problem — being unable to close an account while fees continue or are scheduled to be charged — please share your experience in the comments.
