Uber Eats
The worst and the most useless app I’ve ever seen
Too much on delivery fees
With all the extra fees makes you not want to tip 👎🏼
Insane fees
Insane fees
Technical issues and Support have been unhelpful
The Time Preference feature suddenly disappeared from my account 3 weeks ago. I used it regularly to choose a future delivery time before browsing restaurants, and without it Uber Eats is effectively useless to me.
A family member has the same iPhone 17 Pro Max, same iOS version and same Uber Eats app version, yet Time Preference still appears on their account. I have provided Uber screenshots showing the difference.
I’m an Uber One member and have contacted support repeatedly for 3 weeks. I’ve been passed between multiple agents, repeatedly asked for an Order ID despite explaining that this is an app/account issue that occurs before an order exists, and repeatedly told to reinstall/log out/update the app despite having already done this many times.
Eventually they acknowledged it may be account specific and said they would escalate it, but I still have no solution.
I have not placed a single Uber Eats order in 3 weeks because of this issue. Technical problems happen, but customers should be able to reach someone capable of actually investigating them instead of being trapped in automated support loops.
One star for an app I currently cannot use and support that has failed to resolve a clearly demonstrated account issue.
A family member has the same iPhone 17 Pro Max, same iOS version and same Uber Eats app version, yet Time Preference still appears on their account. I have provided Uber screenshots showing the difference.
I’m an Uber One member and have contacted support repeatedly for 3 weeks. I’ve been passed between multiple agents, repeatedly asked for an Order ID despite explaining that this is an app/account issue that occurs before an order exists, and repeatedly told to reinstall/log out/update the app despite having already done this many times.
Eventually they acknowledged it may be account specific and said they would escalate it, but I still have no solution.
I have not placed a single Uber Eats order in 3 weeks because of this issue. Technical problems happen, but customers should be able to reach someone capable of actually investigating them instead of being trapped in automated support loops.
One star for an app I currently cannot use and support that has failed to resolve a clearly demonstrated account issue.
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Reliable
This service is the best and very dependable
Best BOGO deals
Good two for one offer, but had to be same exact dish/entree. Not complaining, but there are limitations. Aka no mix & match of similar (same priced) food item. The deal was still overall better than on other food delivery apps, including Uber other platform that they bought, Postmates.
Uber forever
These guys are great!!
Zero help
I pay extra fees and still can’t get assistance. Very poor customer service! Not worth the money!
I get charged for food I never received!!!! Cancel membership!
I get charged for food I never received!!!! Cancel membership!
Food was nice
My order arrived on time, delivery man was pleasant, and food was still hot which was nice.
Del wait
Might as well go to the door dash app ,unless you want to go wait for ur food to show up an hour later all cold while being sick and pregnant…… thank you uber !
just poor
it’s ridiculous that uber eats does not place order with merchant for 40 minutes after i placed order . then is no way to cancel order once see it won’t be delivered for two hours .. will never use uber eats again
Inaccurate Estimated delivery times
Go with Door Dash! This was the last straw! 40 extra minutes to get food. Ended up canceling the order because the driver went MIA and wouldn't return..y chat messages.
Increased fees.
Hidden fees are too expensive. Door dash has lower fees than Uber Eats.
BEST APP & SERVICE EVERRR!!!! <333
BEST APP & SERVICE EVERRR!!!! <333
Ridiculous fees!!!
$19.99 service + $5.99 delivery fee +xyz fee….The fees cost more than the food!
Delivery problems and support didn’t solved and didn’t responsible
I had delivery 2 big pack with drinks but I didn’t receive my half of delivery and my 2 drinks and I spoke with support many time they didn’t solve and didn’t care too im uber driver too i heard many costomers are unhappy too and had same problem
Don’t count on their time estimates
I literally choose a restaurant based on how quickly it could get to my hotel… it said 15 minutes… the time keeps slipping later and later and then says the latest you’ll get it is more than an hour after it was supposed to be here!
You rock!!
I love you guys!! I think you have great customer service, and you vet your drivers too!!! Your drivers are excellent!!!
The best
Feel like your getting your moneys worth with Uber Eats than any other app out there Including rides
I love food
I love when food gets delivered
