Worst bank ever
The mobile banking app is another major concern. After banking hours, the app often does not work properly, and after 12:00 AM, the account balance may not reflect correctly when checking through the mobile app. This creates unnecessary confusion and inconvenience for customers.
A bank should provide reliable digital banking services and respectful, responsive customer support. Unfortunately, my experience with UCO Bank has been far from satisfactory.
UCO Bank MIG Branch, Indore seriously needs to improve its customer service, staff behaviour, and digital banking infrastructure. Overall, a very poor banking experience.
Response from developer
Thank you for sharing your feedback. We are sorry for the inconvenience caused. Your concern regarding the MIG Branch, Indore, has been noted and will be taken up with the concerned team for further necessary action. Regarding the mBanking Plus app, please note that scheduled server maintenance is carried out post-midnight, generally for around 1 hour 30 minutes to 2 hours. During this maintenance window, transactions and account balances may not reflect correctly or immediately in the app. We understand the inconvenience this may cause and are working to reduce the maintenance duration and improve the overall availability and reliability of our digital banking services.
Passbook
Response from developer
We thank you for your interest in our app & the inconvenience is deeply regretted. For better assistance, please share the difficulties you are facing with uco.mbanking@uco.bank.in. If you like us, please encourage us with 5★ : )
UCO mBanking Plus
One major issue is its strict regional restriction. If your iPhone is not set to India as the country/region, you simply cannot install or access the app. This creates a serious problem for customers living or traveling outside India, as it makes managing a UCO Bank account unnecessarily difficult. In today’s global environment, where people frequently move across countries, such limitations are highly impractical.
Overall, the app lacks the flexibility and user experience expected from a modern banking platform. UCO Bank should improve compatibility, remove unnecessary regional barriers, and invest in better app development to ensure customers—regardless of their location—can access their accounts securely.
Response from developer
Dear Customer, We regret the inconvenience you had to face. Since, UCO Bank is providing Mobile Banking Services in India only, app doesn't work in case location is set to other than India in iOS devices.
Cannot open NRE deposits
Response from developer
We regret the inconvenience you had to face. For better assistance please share your information with uco.mbanking@uco.bank.in. We will be happy to assist you.
Needs improvement
Response from developer
We highly regret the inconvenience. However, we could not understand the exact problem. Please send us a message at uco.mbanking@uco.bank.in with relevant details. We'll be more than happy to assist you.
