UK Credit Union User Reviews

UK Credit Union
UK Credit Union
University of Kentucky Federal Credit Union

Customer Experience

Positive experience68.7% of reviews
Neutral6.5% of reviews
Negative experience24.8% of reviews

~ Based on 355 written reviews from the US App Store.

What users say

Is UK Credit Union Safe?

UK Credit Union appears safe based on user ratings. AppsHunter Safety Score for UK Credit Union is 94/100.

This assessment is based on 6,070 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 6,070 App Store ratings for UK Credit Union.

Is UK Credit Union Legit?

UK Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for UK Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Operation

The operation of my credit union is failing me

Hate it

I hate the app and I hate UK credit union. I miss Cove. Never had issues like we have now! You canโ€™t even get through to talk to someone!

UKFCU

I like the app, however it is often difficult to find things. In particular paying their credit card. It gets moved to a new location it seems like often. Then it is very hard to figure out where it is, and how to get into it. They even change what it is called. I donโ€™t know why โ€œpay cardโ€ is such a hard thing for them to call it. Oh well.
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Bank UK Lexington

Best bank to use

Easy To Use

This app is so groovy because itโ€™s so easy to use! The look and feel are similar to the website, so switching between the two has a very familiar feel.

Very easy to use

Itโ€™s an easy app to use.

Very clear and user friendly

I appreciate a simple interface that allows me to navigate the accounts and make payments.

Banking

Great app 5 stars

Everything bank app

Able to manage 99% of my banking needs via the app. Intuitive user interface.

App

I love the app. So easy to use.

Very informative

Full of all the information I need without having to go search for it.

Always reliable

Always reliable

Great App

User friendly
Works well for me

More ads than banking

Full of ads for Blue Vantage checking. I donโ€™t want a $7 a month checking account and MULTIPLE ads in the app is obnoxious.

UX is a sub-par

Disappointing, UX updated and has not been the same since. Really wish this was similar to a real banking app

Fast and Easy

Love this app!! It is very user friendly, while still remaining thorough!

Uk

Good service

Ukfcu

Always helpful & efficient; wonderful staff; I always feel like I can talk to Kyler or Will if I get a suspected spam letter! They r so helpful; so appreciated!

Convenient Access

I truly appreciate the features and ready access to my banking information offered through the UKCU Mobile App. From checking balances to transferring funds between accounts, the App provides 24/7 management of memberโ€™s funds, with convenient online access to do so. Abilities that are more important than ever before in our challenging economy these days. Thank you UKCU - you guys are the best.
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Good stuff

The CU and the app are responsive to the needs of the members