UK Credit Union User Reviews

UK Credit Union
UK Credit Union
University of Kentucky Federal Credit Union

Customer Experience

Positive experience69.4% of reviews
Neutral6.3% of reviews
Negative experience24.3% of reviews

~ Based on 382 written reviews from the US App Store.

What users say

Is UK Credit Union Safe?

UK Credit Union appears safe based on user ratings. AppsHunter Safety Score for UK Credit Union is 94/100.

This assessment is based on 6,070 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 6,070 App Store ratings for UK Credit Union.

Is UK Credit Union Legit?

UK Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for UK Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Service

Great Bank

Very informative

Full of all the information I need without having to go search for it.

It’s a bank that doesn’t want to do business.

Management since Matt left has been miserable. Can’t offer any decent loan products.

Customer

Love it

Too Hard to Schedule Bills!

It takes multiple steps and multiple confirmations to schedule a single bill.

UKFCU

I like the app, however it is often difficult to find things. In particular paying their credit card. It gets moved to a new location it seems like often. Then it is very hard to figure out where it is, and how to get into it. They even change what it is called. I don’t know why “pay card” is such a hard thing for them to call it. Oh well.
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An app that never works

I don’t find the app very user-friendly especially when it comes to travel alerts. Every time I log onto to put a travel alert in, I never can find where it is and you have to go through multiple menus to find it. It’s the same for credit card payments. The app also lists my credit card balance backwards from what credit available is. I’ve taken it to the local branch near me several times and nobody ever seems to have an explanation.
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UK Federal Credit Union

Great way to do banking. Great customer service. User friendly app to control your account. Lots of member perks including ticket giveaways. I give an A++!! Highly recommended!

Awesome

Easy app to use . Saves me time and stress

Uk

Good service

Best Banking App

UKFCU has the best banking app that is easy to use and navigate.

Very good

Thanks you very much, it’s the best

Terrible

I have to turn my phone off and back on to get this app to work for a little bit. It seems to have gotten much worse in the last year.

Bank UK Lexington

Best bank to use

Great App

Easy to use and I feel very trustworthy. Over 20 years and they’ve never made a mistake. Great CD and High Yield Savings Rates too!

Very Useful!

I find this app very useful, convenient and easy to use!

Aristote Matete Izeidi

Christelle

Banking

Very easy to access.

UKFCU APP EASE

This app has improved quite a bit since I have used their credit union. The only thing I do not like is the terminology of “share”. Does not make sense to me but overall pretty good.

Not thrilled w any apps

UKCU has gotten more member friendly schools once when I first joined.