Horrible customer service
Horrible customer service, I have contacted them many times to cancel and I’m still getting memberships fees taken out. They said I would get $100 to shop.com but I never got it. DO NOT USE
Bad
Been investing for more that a year now and all of a sudden I can’t log in the it say I don’t have an account. But I’m paying for the membership and a monthly deposit for both of my kids. Is this a scam???
Gifts
Bring back the birthday gift options!
Tax Documents
Anytime I try to pull documents for each one of my accounts there is always some sort of system error that is reported. As there is no other way of pulling account files, this is an inconvenience you must plan for if you are a last minute tax filer.
Can’t access my account
There is an update but it won’t let me update it or open the app. I have no access to the account at all and I haven’t gotten any help from their “support.” I have been investing into this account for over a year and cannot get i to it at all.





