Happy
Keep the good work!
Great customer service skills
Great customer service skills and a genuinely kind and patient manner. She’s a real asset to your company. She deserves a raise and a promotion!!
ROMAN!
Thank you to Roman for sorting my problems out.. no thanks to upgrade themselves. I’ve contacted support multiple times. Running around in circles.. Roman stepped up and got my problems figured out all while being professional and nice. He stayed on the phone with me until my payments cleared and got my account unlocked.. that man deserves a raise! Upgrade needs to hire more Roman’s!
Show more
Lost stars
Very Inconvenient to not be able to pay using my debit card. I'd rather know when my money is leaving my account.
Unhappy customer
The fact that I had 1000 credit and in the middle of me paying it off yall dropped my credit limit and over draw me. No one has don’t that but yall and I am closing my account.
Won’t load
Been trying for several days now. I’ve uninstalled, reinstalled app still won’t load.
App rating
EASY!!! User friendly
Helpful
This app is very helpful with my credit history
Excelent!
Excelent!
Installment Easy
I got to use this app because I wanted to pay my domestic and international business class flights without immediately breaking the bank. I have been using this app for running 4 months now and I have to say, I am enjoying using it.
I can see the different payment plans I have in one easy place in one glance. It also gives me a credit score monitoring estimate, which to me is a nice additional gratitude.
I’m happy using this app. Keep up the excellent job, everyone!
I can see the different payment plans I have in one easy place in one glance. It also gives me a credit score monitoring estimate, which to me is a nice additional gratitude.
I’m happy using this app. Keep up the excellent job, everyone!
Show more
Great account
Very easy to use
Very nice, clean, basic, reliable bank.
Thanks Upgrade
Upgrade Card
Great card to use for credit or for a loan option
Good
The app works well enough. I would rather my payment to show sooner on my statement. Other than that it is a lot better than before.
WORST APP ! DONT DO IT
I tried for months to get help because the app has a major glitch and no one can ever help and no one can look into anything ! They always assume you don’t have direct deposits or you just suck at life ! I would not sign up or download this trash app !!! RUN !!
Provisional credit scam
I lost my debit card, there was an erroneous charge. I disputed the charge well within the 90 day timeframe, this scam bank told me they would credit my account while they investigate. I NEVER received the provisional credit they promised, and my money that was stolen was never returned. I definitely wouldn’t trust this phony scam bank.
Show more
Really a big help!!
I received a consolidation loan from Upgrade and it allowed me to raise my credit score and get some much needed breathing room financially. Thank you Upgrade!!
JOKE!!
This app an absolute joke. No matter how many times I try to verify my ID, it constantly says that it’s unable to verify and read the bs. It doesn’t matter how clear the photos are, it keeps giving you the same loop. It’s a complete waste of time and an absolute joke!
Two cars 2016 Buick Enclave & 2010 Chevy Tahoe Both $20,000.00
Rick Green 940/363/2267
Amazing App
I use this app every week to make Carson that my credit deathly & accurate information is being reported. I los use it for the other loan opportunities so I can save money. Thank you for all of your support. Also one thing that I’d really important is that you have very pleasant & knowledgeable representatives whenever I call. Upfront representation are the one that either makes or breaks any comp.
Show more
