Upromise User Reviews

Customer Experience

Positive experience56.0% of reviews
Neutral7.1% of reviews
Negative experience36.9% of reviews

~ Based on 141 written reviews from the US App Store.

What users say

Is Upromise Safe?

Upromise: Cash Back Rewards appears safe based on user ratings. AppsHunter Safety Score for Upromise is 85/100.

This assessment is based on 536 user ratings, with an App Store average of 4.3/5.

Safety Analysis

77.7% of ratings point to a safe experience
4.2% of ratings suggest some concerns
18.2% of ratings point to a risky experience

~ Based on 385 App Store ratings for Upromise.

Is Upromise Legit?

Upromise: Cash Back Rewards appears to be a legitimate app. AppsHunter Legitimacy Score for Upromise is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great surveys! Learn a lot too.

Fun!

It’s nice to matter

My opinion is at time the only thing I can afford to give . It is so nice to know it matters. Thanks

Survey

Enjoy these surveys to save money on my sons 529 account

Surveys

Easy money

If I could give it negative stars, I would… NO customer service

I really wanted to love this. I thought it was a great idea for people saving for their children's college, with small contributions over time. I’ve had the app/account for less than a month now. In the last week, my account has been suspended twice. There is no customer service. The submit button on the website doesn't work to send them a message, they don't reply to messages on Facebook, Instagram, or LinkedIn, and there is no customer service phone number. I got the Upromise credit card through Barclays, and they don’t even have a contact number for them. I feel the lack of customer service is especially concerning since they are helping you get extra cash for your child's future education. 
I would not recommend the service to anyone looking for an extra few bucks their child’s future. it’s more of a headache than it is helpful.
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Good survey

Interesting and varied topics

Surveys

Too long

Good in theory

Grocery items are limited for cash rewards. Surveys are often a waste of time, often spending 30 min on a survey to be booted out with a comment “we found a better survey for you”

What happened to receipt scanning?!

Update: the receipt scanning has returned, but nearly all the deals I used are gone. What happened to all the generic grocery offers? I buy very few name-brand products, so the most important going to get out of a receipt is a penny.

Original: Since the last update, there is no way to scan grocery receipts. This is the only way I earn any money through Upromise—the surveys never work, and I don’t play any of the games. What’s the point of having this app if I can’t even use it?
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Broken update

The most recent update broke the grocery rewards feature on the app. This needs to be fixed asap and compensation provided for missed rewards.

Update - the grocery features have been restored. Reasonably quick turnaround by the support team.

Grocery isn’t working after update

You clearly made grocery section not working with the new app update. Clicking on a deal to add a grocery deal won’t work. The subsection isn’t working. Lack of testing on your side?

Surveys

Spend a good bit of time in a survey prior to it saying that you’re not eligible. Plus complete survey and it locks up and reward not provided.

Travel

Traveling should be experienced in some fashion by all.

Upromise

Good way to earn money for education

Brandi

I love you promise and all it’s befits. Hoping this survey didn’t just throw me off and give me no credit when I only had like two more questions to answer because I answered what party I was politically with.

Surveys

I like the surveys, they are easy to follow and last about the time estimates.

Help funding 529 Plan

I like the grocery cash back and option to take surveys as a part of my 529!plan funding.

Thank u

The best

Great surveys! Learn a lot too.

Fun!

Upromise

I enjoy using the Upromise app to earn money for college.