It does its job
I do not understand why those negative reviews, however the app is basic and it does its job. These people work really hard and always respond fastly! I always use them for my private transfer to Tulum and Cancun.
VERY Buggy
I have chatted four times today. Succeeded in getting my pickup date changed (after the 3rd try) but still don’t have confirmation of a baby seat. The majority of the time the app just spins.
Antonio was the best!
We have used this company a few times and they are always on time and courteous. This last trip was a celebration of my granddaughter’s birthday and he made the trip back to the airport so much fun! I recommend this company and this driver!
Not worth it
App didn’t work at all when I landed & needed it. Honestly it was just easier to look for someone holding a USA transfers sign than try to use this app.
Good app, Great service
The app worked great for us. Not sure why all the negative. We booked our transfer 2 weeks in advance. The email from the service told us about it. Our reservation and vouchers were there. We used the live chat a couple of times and they were right on it. The service was quick at the Cancun airport and they were very prompt for our pickup at the resort. Will use again!
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