Vault Payments User Reviews

Vault Payments
Vault Payments
Vault Payment Solutions Group Pty Ltd

Customer Experience

Positive experience25.0% of reviews
Neutral0.0% of reviews
Negative experience75.0% of reviews

~ Based on 32 written reviews from the US App Store.

Is Vault Payments Safe?

Not enough ratings yet to assess Vault Payments.

Is Vault Payments Legit?

Vault Payments appears to be a legitimate app. AppsHunter Legitimacy Score for Vault Payments is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Error when using code

Same issue as everyone else. Error message when entering code. šŸ‘ŽšŸ¼šŸ‘ŽšŸ¼

Gift card

Received a gift card and activation code. I was able to link to Apple Pay easily

The worst!!!!

This process via prezee gift cards is actually diabolical. This app not only doesn’t do what it needs to do, but no one knows how to fix anything. It’s 2026, and redeeming a gift card is harder work than applying for a home loan.

Can’t access my gift card

Got a gift card and it redirects me to this app I got it and worked fine the first day now today it’s logged me out and won’t let me log back in, it just loads. now I can’t get access to my card this is ridiculous.

Easy and fast

Seem’s they have fixed many of the issues noted in earlier reviews. Didn’t ask for additional information and very straight forward to add to wallet. Also gives card numbers (CCV etc.) to use as a normal card.

Pointless App

I never write reviews, but had to for this one - another stupid app to make it harder for people to access their crown gift cards, data farming at its finest

Doesn’t work

No gift card as promised.

Purposeless app. Is it just data mining?

There is no need for this app. Is it just a way of them collecting your personal data data?

Why offer services outside of Australia if app country code can be deleted

I can get visa gift cards through my virgin pulse app but I need to download this app to connect that virtual gift card to my Apple Pay.

I’m in America and it won’t let me delete australia’s 61 international country phone code so that I can get a verification code so that I can actually log into my account so that I can add it to my Apple Pay. I can do this on the web browser, but that does not help me when trying to add this up to my Apple Pay.
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?

No reviews so matter what, i will try this app and if it works fine ill be back and put another honest review.

Forced to use the app

Forced to use the app to receive company gift card, not comfortable

Got my money back.

Quick and easy process.

Only one problem that, the app note that I can’t add the card to apple wallet but it worked just fine.

Scam

What a waste of time. I did receive an activation code which is never accepted no matter how many times I try. Card can’t be verified.

Doesn’t work

forced to use app to redeem gift cards but can’t get past first page - none of the sms verification codes ever arrived, and the only other option is to put in your gift card activation code which it claims i’ll have in an sms but i have never received an activation code. So basically I can never access my gift cards because of the broken app.
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Wont send confirmation code sms

I’ve tried many times with multiple numbers to confirm my account and claim my gift card. I tried email too but it seems you need to use and either way… I’ll change this review if this error is addressed

Not too bad

As far as prepaid debit cards go, I really liked the app with Apple Pay if a bit nervous about losing access to my funds. in the future, I might prefer a physical card or avoid cashback deals at certain big box retailers.

the sms code never come

The sms code try many times, but they never come

Easy but annoying

Why make an app when you can just make a website for this?

The experience was fast and easy (because the app pre-populates the fields from your phone and sim info). Didn’t allow me to review or confirm the personal details before proceeding to show me the terms and conditions. Couldn’t go back to check either. This would mean you cannot redeem except on the phone that you got the text to.

I don’t want to have to download an app to do this. Make it optional or just have a website.
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Just doesn’t work

Forced to use this app to claim a $600 refund.
The app doesn’t send SMS verification codes so I can’t login. If offers a bypass option but when you click that it tells you that the code is invalid.

First thing Monday morning I’m calling the company and yelling. I want my money!

Ripped off

Does not work!!!