App needs work
Oura ring user for years, since their kickstarter, Ring size is great, but this app seems problematic it only gives me pulse, steps and calories, can’t get anything else out of ring, yes I did hard ring reset. Hopefully it will improve over time.
Velia
I’m happy I finally have my ring in (on) hand, but I am disappointed in a lot of things. Daily charging is frustrating. It also takes longer than 20 minutes. When I edit my sleep time, it doesn’t keep the update and reverts back to whatever it synced. I would also like a live look at my pulse ox and temperature. I also thought this was supposed to have blood pressure readings, and it, so far, does not. It does have variance, but if you don’t know your baseline, it’s not the most helpful. I love that it’s light, I don’t normally even notice it. I don’t seem to be sensitive to the receivers either, which I have been before in other products. For what I paid on kickstarter I’m not mad, but I would not purchase at full price right now.
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Leaving bad reviews gets you help
Update - after leaving a 1 star review, support responded.
The tap to connect is lame. Data is fine. I’m still wearing my Oura ring and they are pretty consistent. I like the aesthetics of the ring, but the battery life needs some help. I’ll keep trying but I’ll also probably buy the next gen of Oura. I want to love this ring after waiting so long to receive it… like the other reviewers, it’s… fine. Had I not been an Oura user from Gen 2 on, I’d think this ring was much cooler.
Original review- After waiting years for our rings, they arrived but we can’t set them up due to issues with the app. I contacted support 5 days ago and have not received a response.
The tap to connect is lame. Data is fine. I’m still wearing my Oura ring and they are pretty consistent. I like the aesthetics of the ring, but the battery life needs some help. I’ll keep trying but I’ll also probably buy the next gen of Oura. I want to love this ring after waiting so long to receive it… like the other reviewers, it’s… fine. Had I not been an Oura user from Gen 2 on, I’d think this ring was much cooler.
Original review- After waiting years for our rings, they arrived but we can’t set them up due to issues with the app. I contacted support 5 days ago and have not received a response.
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Can’t create account. Support hasn’t responded to email
After waiting years for our rings, they arrived but we can’t set them up due to issues with the app. I contacted support 5 days ago and have not received a response.
Updates really helping
Recent updates from the original app have dramatically improved the overall experience. Ring firmware update has also extended battery life and almost entirely solved the connection issues.
