Velia appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Velia is 65 out of 100 points across 7 verification signals from App Store and developer data.

Velia User Reviews

Name: Velia
Rating: 1.7 (46 reviews)

Velia

Senbiosys SA

🌟 Lifestyle

💪 Health & Fitness

Customer Experience

Positive experience10.6% of reviews

Neutral8.5% of reviews

Negative experience80.9% of reviews

~ Based on 47 written reviews from the US App Store.

What users say

Summarized from real user reviews of Velia. Based on 46 reviews and a 1.7/5 average, it highlights the 1 positive and 5 negatives reviewers mention most about this Health & Fitness app.

Positive things

💡Potential for improvements

Negative things

🐛Buggy app with connectivity issues
🔋Poor battery life
🔋Charging issues
🔍Inaccurate data tracking
🤔Missing promised features

Is Velia Safe?

Velia does not appear safe based on available data. AppsHunter Safety Score for Velia is 45/100.

This assessment is based on 46 user ratings, with an App Store average of 1.7/5.

Safety Analysis

10.9% of ratings point to a safe experience

6.5% of ratings suggest some concerns

82.6% of ratings point to a risky experience

~ Based on 46 App Store ratings for Velia.

Is Velia Legit?

Velia appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Velia is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App is buggy, so is the associated hardware

I’ve been using this app and the Velia smart ring for several months now. The device sync is buggy, often requiring multiple syncs to retrieve the data. Additionally, the device battery life has dropped significantly in the last month, from as long as 20 hours down to just a few hours. Tonight, I took the ring off the charger at 11pm, and by 11:35pm the app said the ring had lost 52% of the battery charge. At that rate, the ring will only last around 1 hour on a charge, which makes capturing sleep data impossible. This feels like a software/firmware issue, as a lithium battery should have many more cycles left in it before it even hits below 80% efficiency. Velia Support has been very little help. They approved device replacement, but many original backers have yet to receive their initial ring from the company. Seems very sketchy.

SDB Guitars

a month ago

Improved!

3rd update to my review - my ring stopped charging and they determined it was defective(possibly the cause of earlier troubles). They honored the warranty and sent me a new ring, I can't say enough about the great customer service. The app is working well, the new ring is working - updating my stars. Still hoping actual blood pressure comes someday. 2nd update to my original review - recent update is much better, syncing is faster and the blood pressure trend stat is a good start. But please, please! Put the ability to manually fix the start time for sleep. The ring thinks I'm sleeping (deep!) when reading at night, and last night thought I went to bed 2 hours later than when I fell asleep. Seems an easy fix, just add a button to let us fix that start time!! Update; since the last app update, I'm having a lot of trouble syncing my ring to the app, and the double tap rarely works, even if I repeat. Dropping my rating of the app to 2 stars from 4. Wish there was a way to give feedback and ask questions of the app developer - does not look as though they come here.
First review: Earlier reviews are very negative, I was worried that I'd have the same experience but it's working for me. A few glitches here and there but I didn't mind reclicking and now with the tapping it seems to sync well. I wish there was an app guide, I don't always understand what I'm looking at. Also wish I could adjust the sleep start - invariably it has me sleeping before I actually fall asleep, even if I get up briefly. It takes me a while to fall asleep, and I often read in bed.

ebayfann

2 months ago

Response from developer

Hi! Yes we do come here. You can now change your sleep start and end times from the Sleep vital on the 'Day' tab - you'll see a button beside your sleep duration times where you can change them. It does sound like there are issues with your ring, especially if you still have a lot of trouble syncing with the new app. If you contact our support team on hello@veliaring.com, they can take a look at your ring.

Battery won’t last 24hrs

Not sure what happened but the ring went from nearly 2 full days of battery (which only improved to that after a firmware update) on one charge to only about 18hrs. It’s only been a few months of wearing it. I’ve also lost data many times because the ring does not do any kind of syncing as background service. You have to manually do it, ridiculous. Still won’t connect to Apple health app. It keeps a blood pressure (relative) reading with no idea what it’s even relevant to so it provides exact zero value. I really wanted to like this. Want my money back.

MediaManagerBrad

3 months ago

Offers what it promises

Not the most sophisticated App but it does what it advertised and simple enough to use without any instructions/help. Will add/update more after a month of collecting and processing ring data - it’s just fair 🤌🏻

tifache

3 months ago

App needs work

Oura ring user for years, since their kickstarter, Ring size is great, but this app seems problematic it only gives me pulse, steps and calories, can’t get anything else out of ring, yes I did hard ring reset. Hopefully it will improve over time.

Random User 990

4 months ago

Response from developer

Hi there! It sounds like something isn’t quite right with your setup, you should be seeing much more than pulse, steps, and calories. Our team would be happy to look into this with you at hello@veliaring.com. We’d love to get this working properly for you.

Velia

I’m happy I finally have my ring in (on) hand, but I am disappointed in a lot of things. Daily charging is frustrating. It also takes longer than 20 minutes. When I edit my sleep time, it doesn’t keep the update and reverts back to whatever it synced. I would also like a live look at my pulse ox and temperature. I also thought this was supposed to have blood pressure readings, and it, so far, does not. It does have variance, but if you don’t know your baseline, it’s not the most helpful. I love that it’s light, I don’t normally even notice it. I don’t seem to be sensitive to the receivers either, which I have been before in other products. For what I paid on kickstarter I’m not mad, but I would not purchase at full price right now.

SkerrieGirl

5 months ago

Response from developer

Hi! Thanks so much for taking the time to share this, we really appreciate it. Editing your sleep times should definitely save, so if you reach out to our support team at hello@veliaring.com with your Velia account email, they can help resolve that. On things like live readings and blood pressure, Velia is currently focused on tracking changes and patterns over time rather than single readings. As it’s not a medically certified device, we can’t provide absolute blood pressure values at this stage. Looking at variation over time is what becomes most useful long-term, as it helps you spot if something like blood pressure is trending upward faster than expected and may need attention. Really appreciate all your feedback on charging, features, and overall experience, it helps shape what we prioritise next. Glad to hear it’s been comfortable to wear, too.

Leaving bad reviews gets you help

Update - after leaving a 1 star review, support responded.

The tap to connect is lame. Data is fine. I’m still wearing my Oura ring and they are pretty consistent. I like the aesthetics of the ring, but the battery life needs some help. I’ll keep trying but I’ll also probably buy the next gen of Oura. I want to love this ring after waiting so long to receive it… like the other reviewers, it’s… fine. Had I not been an Oura user from Gen 2 on, I’d think this ring was much cooler.

Original review- After waiting years for our rings, they arrived but we can’t set them up due to issues with the app. I contacted support 5 days ago and have not received a response.

LFul3

5 months ago

Response from developer

Hi there! We're really sorry you've had this experience and thank you so much for bringing this to our attention. We've identified and fixed the issue on our side, it was impacting a small number of users. Could you try again?

Can’t create account. Support hasn’t responded to email

After waiting years for our rings, they arrived but we can’t set them up due to issues with the app. I contacted support 5 days ago and have not received a response.

LFul3

5 months ago

Updates really helping

Recent updates from the original app have dramatically improved the overall experience. Ring firmware update has also extended battery life and almost entirely solved the connection issues.

jrose9354

6 months ago

Not good yet, new update not an improvement

2nd update to my original review - recent update is much better, syncing is faster and the blood pressure trend stat is a good start. But please, please! Put the ability to manually fix the start time for sleep. The ring thinks I'm sleeping (deep!) when reading at night, and last night thought I went to bed 2 hours later than when I fell asleep. Seems an easy fix, just add a button to let us fix that start time!! Update; since the last app update, I'm having a lot of trouble syncing my ring to the app, and the double tap rarely works, even if I repeat. Dropping my rating of the app to 2 stars from 4. Wish there was a way to give feedback and ask questions of the app developer - does not look as though they come here.
First review: Earlier reviews are very negative, I was worried that I'd have the same experience but it's working for me. A few glitches here and there but I didn't mind reclicking and now with the tapping it seems to sync well. I wish there was an app guide, I don't always understand what I'm looking at. Also wish I could adjust the sleep start - invariably it has me sleeping before I actually fall asleep, even if I get up briefly. It takes me a while to fall asleep, and I often read in bed.

ebayfann

6 months ago

Still waiting

My husband got us both one from kickstarter. Mine finally came in the fall and he’s still waiting for his. In this time, I feel like I’ve mostly talked about its potential and how nice it looks but I’m still waiting to see any data from it, let alone benefits. The battery lasts much less than I need, and the app barely gets my data.
Been trying to update the app for the last week and to gets stuck at 19% download every single time, even if I wait for 10+ minutes.
As I see more and more ads on oura rings, really hoping they get their act together to be able to compete.

Macc2026

6 months ago

Response from developer

Hi. We're sorry you've had this experience. We've started to ship rings again, so hopefully your husband will receive his soon. Re your ring getting stuck at 19%, try to factory reset your ring and try again. If this still doesn't work, reach out to our customer support team on hello@veliaring.com, and they can take a closer look at your ring, as it may not be performing as expected.

Redesigned app experience?

Literally made a visual update without any actual experience improvements. It’s a joke. Hire people who know how to design health software.

skhendel

6 months ago

Blood pressure

I was lead to believe the ring would measure blood pressure. I bought a knock off that does most of this ring plus blood pressure
I waited 2 years and it doesn’t do the thing I bought the ring for. I feel a bit cheated

Update
I am even more disappointed that the ring can only stay charged for about 4 hours
The double tap rarely connects to the app
And no updates for firmware or app has been forthcoming
I am enormously disappointed in what I have received. I was so excited to back this project. And the two year delay was hard but I expected that was to make sure it worked. Well color me a Moron

Txproudmary

6 months ago

Response from developer

We're really sorry you've had this experience. It sounds like your ring is not performing as expected - if you reach out to our customer support team on hello@veliaring.com, they can take a look at your specific case. With regard to Blood Pressure - we can now provide Blood Pressure Variation which tells you if your BP is rising or falling over time. Providing absolute BP values requires medical approval from regulators, so it’s something we’re considering and approaching carefully. We do have a new 'Vascular Health' feature, which helps you to understand how your vascular system is performing over time, helping you spot patterns, recognise meaningful changes early, and take informed action for your long-term health.

Ring Keeps Dying

Here’s a new update: now a few months into wearing this ring every day I’m still unimpressed with the lack of updating ring data and connection to the app, the speed & time it takes to always reconnect to the ring and process the data, and now the battery life is a problem! I used to wear the ring no problem throughout the night (7-8hrs?), put it on the charger when I woke up and do my morning routine. And after 45 min I could take the ring and go about the my normal day. Repeat this charging style and it was great! Maybe it’s the weather with how cold it is, but the battery now only lasts about 4 hours as I’m measuring the last few days. Very disappointed.

TheGreatGame221

7 months ago

Response from developer

Hi there! Your ring is not performing as expected. If you reach out to our support team at hello@veliaring.com, we can help and look into your specific case

Won’t record data anymore

I got my ring in November and it worked ok for the first month. But now it’s like the ring doesn’t hold any data or the app will connect to the ring and no matter how many times I double tap, it won’t sync data. Which as a user amounts to the same result— my data isn’t being tracked/gathered. All I see is how much battery the ring has and nothing else. It’s like my data was never recorded.

I would love to have a way to 1. Do a hard sync without the double tap — which I used to be able to do from the app before the double tap feature update and 2. Have a way to be able to diagnose if there is an issue with the ring itself. With everything so app dependent there doesn’t really seem to be any way to know where in the line of data collection that something is going wrong.

To be clear, I have done all the resets I can think of- deleting and reloading the app, resyncing the ring, making sure all updates have been done, making sure the ring is 100% charged. Nothing fixes it.

CReyCurland

7 months ago

Would give 0 stars if an option

I waiting almost two years for this ring. Very disappointed with ring and app. Need to charge everyday and cannot load any information to the app. Complete waste of money in my option. I have small hands and the our ring looks funny on my hand but I may be getting that now.

Twinklin123

8 months ago

No longer displays data

Following the last 2 updates the ring no longer syncs to the phone easily, the data does not display, and there seems to be no back up at all. Prior iterations were superior.

092288

8 months ago

Nothing short of fraud

Took YEARS to receive this ring and the battery won’t hold a charge rendering the device useless. It’s not even a nice looking ring. Kickstarter trash.

Stv C

8 months ago

Each app revision seems worse

I’ve been using the ring now for a couple months, and each revision of the app seems to get worse. First it got slower, then they removed the option to manually sync data once the ring is connected. The “double tap to sync” feature never seems to work, so I would have to go into the ring settings in the app and tap on “sync data”… except in the revision from a week ago, they removed this option. It’s very frustrating. That, coupled with the ring only having around 28-30 hours of battery life, it’s not been great experience. I get that the ring itself is more a “proof of concept” that their technology works, and that licensing this tech is really more of their goal, but still. The app is clunky and slow.

SDB Guitars

9 months ago