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VIA Rail Canada

VIA Rail Canada

by VIA Rail Canada inc.

7.8K ratings
164 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • August 26, 2015
  • September 1, 2026

Features

Developer

VIA Rail Canada inc.
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VIA Rail Canada screenshot #1 for iPhone
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VIA Rail Canada screenshot #6 for iPhone
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VIA Rail Canada screenshot #8 for iPhone
VIA Rail Canada screenshot #9 for iPhone
VIA Rail Canada screenshot #10 for iPhone
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About

Manage your train journeys seamlessly with real-time updates, mobile boarding passes, and easy itinerary management. Book, change, or cancel trips, and access essential travel information all in one place.

✓Real-time train status
✓Mobile boarding pass
✓Book, change, or cancel trips
✓View train schedules
✓Add trip to calendar
✓Share itinerary
✓Station and onboard services info
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What users say

Summarized from real user reviews of VIA Rail Canada. Based on 7.8K reviews and a 4.7/5 average, it highlights the 6 positives and 10 negatives reviewers mention most about this Travel app.

Positive things

  • ✅Improved stability - no crashes in recent versions
  • 📱Convenient mobile app alternative to website
  • 🎫Real-time trip status and boarding pass management
  • 👍Simple and straightforward booking process when working
  • 🌐Bilingual support (English/French)
  • ⚡Faster than web-based booking

Negative things

  • 🐛Frequent crashes and 'something went wrong' errors
  • ❌Payment processing failures and freezing
  • 🔐Login and authentication issues
  • 📱Poor optimization for iPad and larger screens
  • ♿Accessibility problems with font scaling
  • 🔄Session timeouts and unexpected logouts
  • 🎯Unintuitive UI with navigation issues
  • 📊Missing travel information (schedules, maps, prices)
  • 💳Payment confirmation issues after Verified by Visa
  • 🚫Inability to modify bookings without restarting
See all reviews

What's New in VIA Rail Canada

2.27.0

September 1, 2026

Update your app to enjoy the latest features and improvements. What’s new in this release? - We continue to fix bugs and enhance the overall user experience. - Improved stability and performance throughout the app. Have a question? Don’t hesitate to use the feedback form in My Profile or send us an email to application@viarail.ca

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User reviews

Most RecentHighest RatedLowest Rated

App works well and is fairly reliable

The app is reasonably good at what it is meant to do. It has been reliable for me as I've used it, and it's been helpful to have access to data during trips.

I do wish someone would figure out how to present platform information through train and transit apps. When going to new places, I've found I have to bake in time so I can get lost and figure out where I'm supposed to be or go.
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StrangeJamesStrangeJames

Great Way to Travel this Beautiful Country

I’ve travelled in both economy and business class along the corridor. If you’re not in a rush to get where you’re heading, a window seat with a great view is awesome. Staff are always super nice and if you’re in business class, the meals are pretty good.
TheRealD_LuisTheRealD_Luis

Vacay Week

Really great service ❤️❤️❤️
RRrrrrrRRrTTRRTtRRrrrrrRRrTTRRTt

Easy on the App

The app is easy to follow. I like the way the options flow from one to the other and are easy to follow.
Hickory QueenHickory Queen

Love it great

Love it great. Just wish we could actually change itinerary on it.
Cam424242Cam424242
See 159 more reviews

User experience

🐞

Reported Bugs

16 issues

App crashes on launch with 'something went wrong' message

Bug

Payment screen hangs after Verified by Visa popup

Bug

Calendar date selection glitches

Bug

Close button overlapped by notch on newer iPhones

Bug

Forms scroll off-screen when adding traveler information

Bug

Email verification codes not working

Bug

Login credentials rejected despite working on website

Bug

Booking confirmation screen remains blank

Bug

Postal code not saved for credit card information

Bug

App logs out unexpectedly, especially day of travel

Bug

Search data resets when exiting search

Bug

Inability to select desired trip from list

Bug

QR codes on black background unreadable by scanners

Bug

Confirmation codes not working in app

Bug

Text scaling broken on larger devices

Bug

App not optimized for iPhone X and newer models

Bug
✨

Requested Features

14 requests

Add trip history to 'My Trips' section

Feature

Social login options (Google, Apple, Facebook)

Feature

Ability to add VIA Preference card to Apple Wallet

Feature

Notifications for trip updates and delays

Feature

Display multiple trips simultaneously for round-trip bookings

Feature

Integration with GO Transit and UP Express

Feature

Softer page transitions and animations

Feature

Permanent navigation button at bottom of screen

Feature

Ability to add existing reservations to app

Feature

Travel time display (beginning to end of trip)

Feature

Better error messages with actionable solutions

Feature

iPad-optimized interface

Feature

Support for rail passes in app

Feature

Improved QR code contrast for scanner compatibility

Feature

FAQ

What can I do with the VIA Rail app?

The VIA Rail app allows you to manage your train trips on the go. You can check your train's status in real time, obtain your mobile boarding pass, book, pay, change, or cancel trips, view train schedules, and add your trip to your calendar.

How do I get my boarding pass?

You can obtain your boarding pass directly within the app. Once obtained, you have the option to add it to your Passbook for easy access during your journey.

Is the VIA Rail app free to use?

Yes, the VIA Rail app is free to download and use. There are no charges for using the app itself to manage your travel plans.

What information is synced to the app?

When you log in with your existing VIA Rail traveller profile or VIA Préférence account, your profile preferences, upcoming trips, and rail passes information will be synced to the app, providing a personalized travel experience.

What are the common use cases for this app?

Common use cases include checking real-time train status before departure, accessing your mobile boarding pass for quick boarding, making last-minute changes to your booking, and viewing your complete itinerary and station information all in one convenient location.