VIA Rail Canada User Reviews

VIA Rail Canada
VIA Rail Canada
VIA Rail Canada inc.

Customer Experience

Positive experience32.3% of reviews
Neutral7.9% of reviews
Negative experience59.8% of reviews

~ Based on 164 written reviews from the US App Store.

What users say

Is VIA Rail Canada Safe?

VIA Rail Canada appears safe based on user ratings. AppsHunter Safety Score for VIA Rail Canada is 94/100.

This assessment is based on 7,806 user ratings, with an App Store average of 4.7/5.

Safety Analysis

17.1% of ratings point to a safe experience
4.9% of ratings suggest some concerns
78.0% of ratings point to a risky experience

~ Based on 41 App Store ratings for VIA Rail Canada.

Is VIA Rail Canada Legit?

VIA Rail Canada appears to be a legitimate app. AppsHunter Legitimacy Score for VIA Rail Canada is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App works well and is fairly reliable

The app is reasonably good at what it is meant to do. It has been reliable for me as I've used it, and it's been helpful to have access to data during trips.

I do wish someone would figure out how to present platform information through train and transit apps. When going to new places, I've found I have to bake in time so I can get lost and figure out where I'm supposed to be or go.
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Great Way to Travel this Beautiful Country

I’ve travelled in both economy and business class along the corridor. If you’re not in a rush to get where you’re heading, a window seat with a great view is awesome. Staff are always super nice and if you’re in business class, the meals are pretty good.

Vacay Week

Really great service ❤️❤️❤️

Easy on the App

The app is easy to follow. I like the way the options flow from one to the other and are easy to follow.

Love it great

Love it great. Just wish we could actually change itinerary on it.

Stations

I found it difficult to look up station and the name of the stations.

Voyage en train

J’ai toujours eu un très bon service avec VIA Rail Canada lors de mes voyages Drummondville/Ottawa et Ottawa / Drummondville

Latest update unusable

Come on guys. Is there no QA?

Great

The best train app well organized

Epic

I recommend everyone to travail via rail Canada

Will never get 5 stars for making travel inaccessible

Staff are quite nice and journey is fine. However, Via rail jacking up prices so sharply is just distasteful you can’t have a monopoly on passenger travel by train and expect to not be hated on

Johnny Naysayer

Terrible, slow, overpriced railway. Booking website useful only as a detailed illustration of Viarail‘s horrid glory.

Bikes

Reduce fares and more trains!!Super duper happy I can bring a bike onboard. However looks like there’s only room for two. Encourage VIA to do better!

Why must I create a user

I’d love to use the app to check fares and schedules, but I don’t want to create an id. Why must every app collect my personal data?

Site Manque de clarté

Pour les bagages au téléphone on nous dit que c’est ok d’avoir une valise de 23 kg et sur le site il faut payer et les points soit disant utilisés pour bagages en plus et quand on confirme le total les points n’ont pas réduit le total tel que convenu.
Sinon train toujours agréable.

Very, very disappointed.

This app is pure trash. I spent over an hour trying to sign in, using generated passwords from the passwords app and even trying to write my own, but it kept saying that either username or password were incorrect. Maybe this app just doesn't like Voiceover, I don't know, but it obviously doesn't work.
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Not easy

I thought I purchased these tickets earlier but had not when I looked at the app , may have been the validation process . Ugh ! I want to like Via. But!

Book with ease

I enjoy how easy the train booking is with the app. Also enjoy the preference points.

Trouble booking

It took over an hour to book online because of error messages.

Linda Denver

Excellent Would be nice to receive notice if reservations are filling up quickly especially ones I have booked on a yearly basis Unable to book Reddit to Vancouver this year as full , months in advance. I love travelling by train!!!