Virgin Atlantic User Reviews

Virgin Atlantic
Virgin Atlantic
Virgin Atlantic Airways Limited

Customer Experience

Positive experience69.6% of reviews
Neutral2.3% of reviews
Negative experience28.1% of reviews

~ Based on 622 written reviews from the US App Store.

Is Virgin Atlantic Safe?

Virgin Atlantic appears safe based on user ratings. AppsHunter Safety Score for Virgin Atlantic is 94/100.

This assessment is based on 2,337 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
0.9% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 2,337 App Store ratings for Virgin Atlantic.

Is Virgin Atlantic Legit?

Virgin Atlantic appears to be a legitimate app. AppsHunter Legitimacy Score for Virgin Atlantic is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Huge improvement

UX is so much better and it’s far quicker

Only 1 fault!

All really good on app except we couldn’t pre-order our meal due to “tech issues” but tried a few times??!!!……

Useless in iPad iOS 26.7

After scrolling through various opening screens I selected Book Flight. No alpha numeric keyboard appeared just blank area. Does no one beta check these versions before a public launch anymore. It deserves 0/5. Screenshot available on request.

Smart App

The app is seamless, quick and very informative. 5 stars go ahead and download👌🏽

Mr

Excellent

Great holiday app

Fantastic app for booking and managing flights. No problems, easy to navigate.

Awesome

Easy to use

Glitch Central

Have fun trying to log in, on seemingly infinite loops of password and verification codes, interrupted periodically by outright refusals to do anything. App only as good as the underlying IT, which is bad

Mr Jameson

Notifications are good and timely. App works well. The whole experience is excellent. Well done.

Delay

When flight was cancelled the information wasn’t forthcoming on the app, we had to find out via google. This resulted in all kind of problems that could have been avoided.

Ricky Wilson

Excellent

What is the point?

What is the point of having an app (and mandating you use it) only for it to open an in-app webpage for everything?

Easy

Very easy to use - has everything you need all in one place

Excellent

Great service, par for the course….

Ms

Satisfied

Great app

First class

Glenn Barker

The app works well, you do need to make sure all the necessary details in your profile are in place to ensure a smooth check in.

Suresh

Easy and nice

Doesn’t work unfortunately

Looks nice but not showing any of my existing bookings for me. So bad

Great app

Much easier app to use than the old one