Visible mobile User Reviews
Customer Experience
~ Based on 1,535 written reviews from the US App Store.
What users say
Summarized from real user reviews of Visible mobile. Based on 233K reviews and a 4.6/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Utilities app.
Positive things
- 👍Great service for the price
- 🚀Unlimited data, talk, and text
- 🚀Unlimited hotspot
- 👍Reliable coverage on Verizon network
- 💡Affordable $25/month with Party Pay
Negative things
- 🐛Activation and porting issues
- 🐛Unreliable data speeds and connectivity
- 🔒Poor customer service and support
- 🔒Difficult to reach live agents
- 🐛Frequent service outages
Is Visible mobile Safe?
Visible mobile appears safe based on user ratings. AppsHunter Safety Score for Visible mobile is 92/100.
This assessment is based on 233,479 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 233,479 App Store ratings for Visible mobile.
Is Visible mobile Legit?
Visible mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Visible mobile is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
what’s the purpose of having a chat bot that’s useless asf never helps LITERALLY NEVER HELPS
On the homepage, it should NOT read, “No payment due.” INSTEAD. 1. “No outstanding balance.” 2. “No Past-Due balance; 3. Add to either choice, “As of MM/DD/YYYY.
It never updates payment methods fast enough. It’s weird that the only way to pay with alternate card is to set it as the new default. It also says I’m paid up on the main page but not on the account page.
I been using this for almost 3 years the price went up a bit. But I think I can’t ask for more for 25$ so, it’s okay
Love it😍✌🏻
I have used Visible for a number of years for 4 family members. The phone service itself is good BUT it is really hard to fix problems between accounts. If you can ever talk with someone, they are super nice but when trying to transfer service from one phone to another, the wrong phone has been disconnected and it takes hours to resolve. To stop an account for a phone that quit working, they couldn’t find the account but they could bill. I had to stop payment through the credit card company. Super nice people when you talk with them, great concept of service but if more than one line, I don’t recommend it. One line only, probably great
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King of value
I love Visible. It’s great coverage at an even better price. I can’t believe it’s so cheap. all my family has switched.
Slow service and internet quality is terrible
I used to love visible but I had to down grade my plan from the premium to the lower priced plan to save some money. Since then my data has been noticeable slower even though I paid for the premium plan for the rest of the month. Which is pretty messed up considering it worked fine when I first got the basic service. I’ve been a customer for years as well this is probably my last month if it doesn’t turn around.
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I have used Visible for about 8 years now. Since switching, I have had very dependable cell service and have always loved the price. Unlimited talking, texting, data and also HOTSPOT! And never costing more than $40 a month! I have referred a lot of people to this company because I love it so much and am grateful for the bill always remaining the same.
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For weeks I’ve had connectivity issues. Had 1 bar of service whilst in a major metropolitan area: DOWNTOWN MANHATTAN, NYC. Was fictitiously told there was an “outage in the area” to be resolved in 24 hours. It was not. I’ll be Porting-out to a new carrier.
It’s 2026, and I need to spend a full minute of my life just to open the Account tab in this app? What a joke this company is.
I've been a customer for visible for 5 years and it has been great until the time you have to leave. Visible's signal sucks and gets no signal more often than not in this new location I relocated to so shame on them, I gotta do what I gotta do this I port out for another provider. They can only port out 3 times (request 3 times) a day yet I never received the first two port out PIN. When finally received the 3th, the other provider says it's the wrong one. I of course wanted a fourth one, but you guessed it, visible ask me to wait for another 24 hrs due to daily limit. I believe they will do the same again tomorrow so they can keep you trapped in their stinky hole. Gross.
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It’s a cheap and wonderful company.
No extra charge for hotspot and it is unlimited
I haven’t had any issues with Visible
Switch over a year ago. My phone service has worked perfectly. The only issue I have is the application is glitchy. It doesn’t always work when I use it. Alway need an update whenever I need to use the application. Happy with the price. I’m really happy with how my phone has been working, downloading speeds are great, videos are great. This has been the best service coming from straight talk, and another company. Cheapest service and works perfectly! Not sure why other people are having so many problems and issues. Straight talk I had no service all of a sudden and no one there speaks English and I couldn’t understand them, they couldn’t fix my service not working, 5 days on the phone and still couldn’t fix it, that’s why I switched to this company. I will continue to use this company. Amazing service! The only thing I’m going to complain about is having to update the app every single month which is annoying!!!!
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Trash
Love it !!!!!
