Visible
A ok!!👌👌🤙👍👍
Great
So far so good I’m ready to be done with Verizon
Slow data
Even with the $35 plan the data and hotspot are terrible slow and broken.
Hard time
Just not being able to talk to a real person having to text to get through to get anything done. I have real problem with that.
Service
Lose total service a lot ..it usually happens in the early morning but it happens ALL THE TIME !
Easy to do for seniors
Transferred phone for a better rate for 1 line
Decent service, terrible customer service
If you have your bank account to where you have to authorize purchases then you don’t have the option to force a payment through unless the service is cut off and the whole thing is supposably fully automated so a real person helping is out of the question and contacting support didn’t good whatsoever and they stated that they could not help with the matter
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Wish we had better coverage and could talk on the phone
Sure wish we had better coverage and could talk on phone to Visible as well
Pleased customer
I’m glad I switched from my last phone service to Visible. Great service for a fraction of what I was paying before I made the switch!
Slow and Sluggish
The app feels slow and sluggish, making it hard to know whether it is working or frozen. Clicking something brings up that goofy smiling face winking; on a good day it passes quickly, but on a bad day you remain stuck on the face. Any attempt to get something taken care of quickly will not succeed.
Molesto
Es castroso cuando hay una actualizacion y la red deja de servir y tengo que esperar todo el dia para regresar a casa para actualizarlo
Website / paying bill
It’s always an issue with the website or app where you can’t log in. When there is a problem they don’t have live agents that you can talk to or even a number to call.
Garbage
The service is only good the first few days then it’s extremely slow. Getting into the app takes forever as well!
Service
A lot of times service is bad. Then when it’s close to the end of the cycle you start getting throttled.
Terrible
This is the worst service I’ve ever had in my life every time you open the app and just go in circle circle circle gotta keep unload and reload is ridiculous
Decent service, terrible customer service
If you have your bank account to where you have to authorize purchases then you don’t have the option to force a payment through unless the service is cut off and the whole thing is supposably fully automated so a real person helping is out of the question
Fraud, Lies, Aberrant Customer Service
Nothing for customer service except for via chat. The agents which appear to be comprised of a hybrid mix of humans and Ai tell more lies and state them as facts than any other company I’ve ever heard of. I had to file with the FCC to get them to do what they told me they would. They are a terrible company towards consumers. Beware.
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Frustrated
I can never add a new payment method when I need to and my phone service keeps getting turned off when I have the payment in a different account. I shouldn’t have to fight to give you my money
Best mobile services
Great fast and very reliable service i definitely recommend it.
Glitchy app
Would be great if we could pay for more then one month at a time. Also app is glitchy sometimes I have to login via my computer or browser.
