Good bikes, bad app
Very good bikes and scooters but the app isn’t great, most of the functions are buggy or say try again later. I can’t log back in to my Apple account. If the app was better 5 stars.
Other cities
The app is fine but it’s bizarre that it is frolicked to whatever city you are currently in. I want to plan where I can collect a bike from and take it to in other cities but that’s not possible. Voi, let us plan please.
Enjoyed lt was my first time
Loved it
No help from customer service
I was suspended after deleting and remaking accounts to solve issues with a promo code. Customer services didn't help, blaming an automated system that they can't change.
£6 for 21 minutes
Cheaper to get the bus, totally shocked at the price.
So shocked at the prices.
Do not recommend.
Deleted the app.
So shocked at the prices.
Do not recommend.
Deleted the app.
Good
Its just good. The bikes are asy to get and so easy to ride. Very useful however the need to park in a certain spot is something that should be told before getting. I rode home and rode back just to park a bike.
Best bikes in London!!!
So smooth, huge fan! Nice work Voi
one star as i cant do none
i have been banned for something that i didn’t even do so if you are looking for an app to take your money and then ban you for no actual valid reason go a head and download it the whole company is stupid the vois aint even good there slow asf and dont let you go through certain areas for some stupid reason never again using a voi
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Software Issues
Often it will show a bike as available, and then tell me it can’t be unlocked when I go to unlock it, especially when i reserve the bike first which is incredibly annoying. And it somehow always doesn’t work when I am in a rush, which defeats the whole purpose of even using the service
zzz
zzz
A Viennese Star 🪅
A great ride
mr whitehead
could do better on prices
h
abit expensive
Tourists
Great fun. Very convenient. Picked up outside of Premier Inn. Got into town and no time. Think a monthly pass probably better value. Sticky hand pads.
woe
some tired scooter
It’s good but can be greater…
Voi is good but it can be greater, I’ve tried out Voi this month as my cousins use it a lot and they have told me how great it is. However, after using this I’ve hated it. Hated it because of the way it lacks location. For example, I would ride on the road that is near a park all of a sudden it just goes in slow mode which I must say is dangerous as I nearly got hit by a car because of the issue. It has happened on multiple occasions. So whoever lives near a park and reading this, may god be by your side because honestly it’s such a massive risk and a hazard that should be fixed with immediate effect.
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P
Terrible experience confusing offers and with holding the deposit for long as possible other e-bike providers refunds asap but voi make all the excuses under the sun to hold onto your deposit
App is buggy
I sometimes have to restart the app, or even restart my phone, before I can start a ride or see any bikes on the map.
Le prix a augmenté
J’aimais beaucoup cette application pour les vélos car je l’utilisais énormément mais malheureusement vous avez augmenté les prix !! Je suis déçue, de plus il y’a toujours un problème lors des fins de trajets, donc je perds des minutes et des minutes bêtement alors que j’ai payé !!
En espérant que vous réorganisez les prix. Mes balades en vélo me manquent :(
En espérant que vous réorganisez les prix. Mes balades en vélo me manquent :(
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Quality ride
Great ride — fast, smooth and really enjoyable. The bike felt responsive and gave me a nice energetic ride. Quick and convenient for getting around. Would definitely use Voi again.
