Voi User Reviews

What users say

Top reviews

Amazing

IT WAS AMAZING! Literally so unbelievably easy to sign up and so so fun to ride on the Skooters!!!!

Very easy very nice

Very easy once set up and nice bikes, directions to parking spaces in busy areas are very nice. Phone holder just remember to tighten

Mana

Iene e F

Voi is useless now

You can’t park anywhere and there’s no parking zones so it’s just useless now I used to regularly buy passes and love it but it’s so terrible now I am getting my own electric bike. So disappointing and the customer service is AI and terrible. Goodbye.

Horrible experience get out of our city and let someone capable do it

Utterly useless company with almost zero support on the ground and far too few parking spots - not to mention the glitches with the app and times you just can’t even unlock a bike that make this a totally unreliable means of transport… please leave our cities and let a more capable company try this again!
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Useless in London

Only available in about 2 boroughs and the app shows phantom bike availability. Yes the bikes are better, but useless until coverage is citywide

No Parking

Horrible and expensive. Not great with finding parking every where. Would be mindful of using

Missed a train

Because the battery ran out. £80 out of pocket

Parking !

Voi is great when it comes to the bike and price.
It’s the parking that’s terrible! There literally isn’t anywhere you can park a Voi bike and the map hardly works to find parking. Even when you go to a parking spot it won’t let you end ride and says you can’t park there….. even though you’re in a parking area in the map. Complete shambles!
So now when I do a long ride I go for Lime as finding parking is a lot easier.
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Works fine but absurdly expensive.

Extremely overpriced service

Bike

Best ever time on the bikes

Awesome for a first timer

I live in Montreal, Canada where have Bixies but I never used them. I’m here in Copenhagen and decided to go for it. Great bikes, 25 kmh in two pedal strokes almost. Awesome to get around and not expensive. Highly recommended. Look for the red bikes!

Better than Lime

Fact

Avoid

Difficulty in parking

4 bikes in a row broken

Very poor maintenance, dangerous and expensive

Utterly terrible

No indication I was in a no parking zone. Had to turn back and cycle about a mile in the other direction to park. I’d understand if I’d gone miles out but I was in central London

Worst electric bike company

First off the 3 rides for free discount charges you £5 so… obviously not free. Secondly, in restricted areas where it should slow you down actually just becomes incredibly hard to cycle not just limiting your speed. Thirdly it doesn’t not indicate until you want to park how far the parking area is so it wanted me to cycle 30 mins away to park. Charged me for the time I spent trying to end my ride. Awful!!!
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Scammers

I got a voi pass for £5.99 for 60min/1hour, I ended my ride and charged me £11.50 tho I had a pass for it, it says *60 minutes free then £0.25 per minute*

There’s no better way to move

So convenient! Love using the Voi bikes around town. Swift and inexpensive

Abonnement

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