Western Union User Reviews

Customer Experience

Positive experience70.2% of reviews
Neutral3.9% of reviews
Negative experience26.0% of reviews

~ Based on 1,424 written reviews from the US App Store.

What users say

Is Western Union Safe?

Western Union: Send Money appears safe based on user ratings. AppsHunter Safety Score for Western Union is 96/100.

This assessment is based on 1,293,850 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 1,293,850 App Store ratings for Western Union.

Is Western Union Legit?

Western Union: Send Money appears to be a legitimate app. AppsHunter Legitimacy Score for Western Union is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excelente

Este servicio es muy eficiente. Muchas gracias.

Worst app ever

says it will be delivered in minutes but takes days and hours (mostly days) meanwhile Moneygram takes 10 minutes for transfer any day even Saturday Sunday.

Customer service

Your app and website will not work for the cheaper option (of course) of direct transfer from bank account. Customer service no help and admit there is an issue but won’t wave fees for other transfer methods. I believe that is by design. Too bad, losing faith in this service

Good

Good

Pretty good, lower exchange rate, higher fees, but fast

I use Wise, MoneyGram and some other sites with lower fees and better exchange rates, but they are slower. Depends on what you need.

I Love Western Union

I am very Grateful for this app. It has enabled me to send my Brothers and Sisters finances throughout the World over the last 7 Years. Praise God for His Many Blessings.

Envíos

Es fácil rápido y barato

Super easy

Super easy and quick money transfer services.

Es bueno cuando quiere arrancar

Mando remesas al menos una vez al mes y todas las veces que quiero usarlo me rechaza la tarjeta, aunque esté funcionando correctamente

Fail

1- Estos app te da puntos que para lo único que sirve es para cambiarlo por el pago del envío que es lo mismo a que solo bajen el cobro del envío desde un principio,
2- no me quiere funcionar el Face ID,
3-

I love western union, I deal with them for a long time more than 14 years

It’s so easy as 123 for your family to get the money

Excelente

Me gusta la rapidez del servicio !!!

Fee raised to $36

WU just charged me $36 for a transfer with my debit card!! I paid $13.99 yesterday for a similar transfer, this is outrageous!

Exchange

Exchange rate are out of control

Website

The website is very delayed and half the time doesn’t allow payment to process

New app sucks

The new app sucks

Gracias

Gracias

Sucks

Not good

Gracias

Excelente servicio

Great servise

Thank you