Wise User Reviews

What users say

Top reviews

Great Service

Great service. Fast and very affordable with an easy to use app.

Seamless Transaction

It used to be so cumbersome to transfer money internationally. It required a trip to the bank, filling out plenty of forms and now Wise makes it easy. I can even make a transfer from the dentist chair! Thank you

Wise is a Terrible Financial Company. Don’t do business with this financial institution.

I opened a Wise account to transfer money for a home purchase. After the transfer, Wise just abruptly closed the account with no explanation. I appealed the decision which was declined in seconds without being able to provide any documentation or explanation. Non existent customer service, no appeal process or explanation when your account is flagged or closed. Don’t do business with this financial company.
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Era Buena

Empezó bien pero después empezó a prolongar los envíos …. Mal muy mal ahora

Annoyed with this service

The app works like it should. But then they stop your transfer what a bunch detailed information on your personal accounts and detailed reason for sending money. This kind of ridiculous after you confirmed everything to start out with. There a lot of other options out there that is easier and less hassle to use. Not a dependable app.
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Thank God for Wise

I had been waiting on payment for a job, down to my last £36. I was able to transfer and receive funds, to keep me from running out of monies, within minutes.

Best up

This makes everything easier

Excellent!

Far and away the best service company in any industry. Wise is a master class on how to deliver customer service, build an intuitive website, and occupy a business niche with astonishing safety, speed, and excellence. I am telling everyone I know about the Wise money transfer service. I’ll never use a bank or brokerage to transfer funds again. The Wise customer service team is unparalleled. There is no better team of service agents in ANY business anywhere. I’m astoundingly impressed with everything about this company.
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Slowly

This takes to long to add money… 6 days for $5 dollars…

Basem

Easy, Fast, i love it

Fast money

I have never had a problem quickly transferring money with WISE

Was good, till it turned to garnbage

I used Wise for a couple of years. I live in the US, but plan on retiring in Thailand. Unfortunately, you can’t buy property in Thailand as a foreigner. You have to have Thai ownership. My fiancé and I bought some land, and her name is on a land title. We are in the process of building a house, so a couple of times per month, I needed to send money for labor and materials.
In any case, Wise just closed my account. No explanation! Basically a generic email said, because they can. Customer support-zero!
This is not a financial institution. It’s a disaster.
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Sucks

Terrible

Transfer money

Yes

No help

The app says I have two accounts. I do not. It will not transfer funds by debit card, Visa card, or by direct bank transfer but is stuck in an endless loop. Contact only responds with unintelligent AI. I’ve wasted hours trying to get it to work.

Owner

Awesome muy fácil de mandar siiii

The worst app

My money got stuck in transferring and no one in their chat, email and phone support can assist me. All canned answers. So frustrating. Useless

Blah…

Would be nice if I could actually connect my bank… plaid tries to send a confirmation code to my number to connect.. code never comes in.. frustrating app honesty.. has potential but really frustrating. Tried updating the app, toggle between WiFi and data, restarting my phone.. nothing..

Great

Fast and trusted

Stop moving the goalposts

When you provide Instant deposits on weekdays and I’ve never had a problem with my account why do you keep moving the goalposts and make that feature unavailable for no reason, if you are going to provide a service at one level, instant deposits, then how am I to manage my finances when, and goer no reason, you stop doing that for no reason!
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