App is great but a typo is a huge problem!
I mis-typed the date of our flight by accident & I couldn’t correct/cancel so we had to rebook new and basically pay now double for our flights to CAT. Unfortunately we can’t use the credit (much less than you paid of course) cos we live in Australia. I know it was my mistake but on this mini screens on the phone can happen easily .. 😭I thought grace period would work .. was within the next 30 seconds when I realised I made the typo/mistake.. 🙏 .. tried email/phone etc etc but unfortunately you run against a brick wall .. 😩😭
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Rubbish
Loads of glitches so you have to call and pay an astronomical fee. Avoid
Very easy check in
Quick and safe
Boarding experience
Great and easy to use.
Easy to use but scams you for money
They have seats next to each other but will “randomly” assign seats apart from each other to make you pay to change seats. This is even for a parent and a minor child!
