Really inconvenient
So you’re telling me, if my phone turns off, I have no data, or I don’t have my phone I can’t enter a gym I’m paying £15 a month for? Surely there’s a better solution. Maybe personal codes that you can only use once per day? That would be a much better solution.
Love the gym and staff but the app is so bad
I can’t even sign in, I am putting in the correct email address, although, it’s saying my password is wrong. I request an email to change my password, it says follow the link but the link isn’t highlighted and when I type it in it’s not valid. Extremely frustrating
Useless
Used the app with no issues for months tried using it today and it has logged me out, when trying to log back in says username/password incorrect used the change password and changed can log in through the website but app still showing incorrect username/password. What is the point in the app if it doesn’t let you log in total waste of time!!!
Show more
Absolutely useless app
Old app was much better than this useless one, can you bring back the old one where we can track our activity and progress, spend some money on the app at least
Shocking.
Before today I hadn't used the gym or app since covid-19 appeared and can say I am honestly shocked at how poor things have become! Had no idea the gym had been bought over, no idea the app had changed and no idea how poor things had become. The new “app” shows what little interest there now is in the members and their fitness goals.
The old app was FAR superior.
The old app was FAR superior.
Show more
