Worst of the worst
Need to send an Invoice ASAP, and support dont respond, doesn’t let me sign in, and losing client fair ans square. Wonderfull
It’s Bugging Me
Trying to get this account set up is so frustrating!!
Trash doesn’t work
I’m trying to log into Xero on my phone.
It will only allow you to use their stupid Xero Verify app
I just signed up for Xero today
And now I have to cancel it because I can’t log in due to their completely idiotic authenticator.
Whoever is writing that this thing is a good app is definitely someone paid by their company.
This thing is trash.
But go ahead and download it and then you’ll be right here trashing it just like I am.
It will only allow you to use their stupid Xero Verify app
I just signed up for Xero today
And now I have to cancel it because I can’t log in due to their completely idiotic authenticator.
Whoever is writing that this thing is a good app is definitely someone paid by their company.
This thing is trash.
But go ahead and download it and then you’ll be right here trashing it just like I am.
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Terrible
Literally the downfall of humanity. Bought reviews to make it seem like people actually want this to exist.
Horrible software and Support
The multi factor authentication is the absolute worst I’ve ever experienced and as a tech guy I deal with a lot of software every day. Every month, we have to reset the bank fees and go through the process of logging in over and over again and downloading statements when the bank refuses to work.
The software doesn’t even have a proper shipping layout for Shipping fields. We have to. Use some creative manipulation to get the system to work.
The software doesn’t even have a proper shipping layout for Shipping fields. We have to. Use some creative manipulation to get the system to work.
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Pointless
Just another wall in the way of progress
Doesn’t work
Push notifications do not work. After half a dozen attempts to resend and checking all my app settings I gave up used used the typed in the code instead.
This option is also frustrating and non intuitive.
This option is also frustrating and non intuitive.
RUN FOR THE HILLS
I have canceled my Xero subscription multiple times, yet I continue to be charged. Every attempt to resolve this issue turns into a dead end because I’m blocked from accessing my own account due to their authentication system. Xero claims you can use third-party authenticator apps like Duo, but in practice, it repeatedly throws errors and prevents login. At that point, it’s hard not to question whether this is by design—forcing users into their proprietary authentication setup just to regain account access.
The result is a ridiculous loop: you can’t log in without jumping through unnecessary hoops, and you can’t cancel effectively without logging in—yet billing continues uninterrupted. That’s not just frustrating, it raises serious concerns about unauthorized recurring charges and basic account access rights.
For a company handling financials and payroll, this level of friction is unacceptable. Strongly recommend looking into alternatives like ADP if you value reliability, transparency, and actually being able to control your own account.
The result is a ridiculous loop: you can’t log in without jumping through unnecessary hoops, and you can’t cancel effectively without logging in—yet billing continues uninterrupted. That’s not just frustrating, it raises serious concerns about unauthorized recurring charges and basic account access rights.
For a company handling financials and payroll, this level of friction is unacceptable. Strongly recommend looking into alternatives like ADP if you value reliability, transparency, and actually being able to control your own account.
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Doesn’t work
Don’t know what to say, it doesn’t work.
Nightmare
Tried to use code does not worked and locked me out of zero
Easy to use, but is a separate Authenticator needed?
Given Authenticator Apps are already available, that work across devices, linked to device authentication, does adding this dedicated app actually increase security.
It is unclear if I am able (and should actually) installing this on my other devices. I am unsure if this is even supported or how to go about this.
If I lose the one device controlling 2FA, how do I recover, given MFA does not seem to be supported
It is unclear if I am able (and should actually) installing this on my other devices. I am unsure if this is even supported or how to go about this.
If I lose the one device controlling 2FA, how do I recover, given MFA does not seem to be supported
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Pointless app
This is a pointless app with Face ID and text verify but xero makes you download it.
TERRIBLE APP
Utterly useless app. Used to verify and it doesn’t even do its job. Coded by chimps. Fix it
Frustrating, fiddly app
I remember it was really annoying to set up. Like getting caught in a loop with no instructions.
Then I stopped using Xero and deleted this app. Which made it SO MUCH WORSE when I started using Xero it again.
Considering people swap between devices and the Xero platform looks/functions different the makers need clear and detailed instructions.
Then I stopped using Xero and deleted this app. Which made it SO MUCH WORSE when I started using Xero it again.
Considering people swap between devices and the Xero platform looks/functions different the makers need clear and detailed instructions.
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Awful
Can’t get in as no access to old email, but also can’t contact anyone to set up a new email address and there’s no contact support.
Worst app ever
Funny how when you need to cancel your membership you need to jump trough all these hurdles like installing this POS.
garbage
forced download waste of time
Not even working
The app can’t even scan the QR code page, the screen inside the column is black. And yes I did turn the camera on. Still black.
Doesn’t work
Codes are never accepted. So I deleted and reinstalled in the hope that would fix the problem. Now I can’t set up. Unable to take payments from customers because of this rubbish platform. Buyers remorse big time!
This is Stupid!!
How can one log in to set up MFA keys when you need MFA to log in?!?!?!
