Terrible
Literally the downfall of humanity. Bought reviews to make it seem like people actually want this to exist.
Horrible software and Support
The multi factor authentication is the absolute worst I’ve ever experienced and as a tech guy I deal with a lot of software every day. Every month, we have to reset the bank fees and go through the process of logging in over and over again and downloading statements when the bank refuses to work.
The software doesn’t even have a proper shipping layout for Shipping fields. We have to. Use some creative manipulation to get the system to work.
The software doesn’t even have a proper shipping layout for Shipping fields. We have to. Use some creative manipulation to get the system to work.
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Pointless
Just another wall in the way of progress
Doesn’t work
Push notifications do not work. After half a dozen attempts to resend and checking all my app settings I gave up used used the typed in the code instead.
This option is also frustrating and non intuitive.
This option is also frustrating and non intuitive.
RUN FOR THE HILLS
I have canceled my Xero subscription multiple times, yet I continue to be charged. Every attempt to resolve this issue turns into a dead end because I’m blocked from accessing my own account due to their authentication system. Xero claims you can use third-party authenticator apps like Duo, but in practice, it repeatedly throws errors and prevents login. At that point, it’s hard not to question whether this is by design—forcing users into their proprietary authentication setup just to regain account access.
The result is a ridiculous loop: you can’t log in without jumping through unnecessary hoops, and you can’t cancel effectively without logging in—yet billing continues uninterrupted. That’s not just frustrating, it raises serious concerns about unauthorized recurring charges and basic account access rights.
For a company handling financials and payroll, this level of friction is unacceptable. Strongly recommend looking into alternatives like ADP if you value reliability, transparency, and actually being able to control your own account.
The result is a ridiculous loop: you can’t log in without jumping through unnecessary hoops, and you can’t cancel effectively without logging in—yet billing continues uninterrupted. That’s not just frustrating, it raises serious concerns about unauthorized recurring charges and basic account access rights.
For a company handling financials and payroll, this level of friction is unacceptable. Strongly recommend looking into alternatives like ADP if you value reliability, transparency, and actually being able to control your own account.
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