Don’t put a space in the code
Why does the authenticator put a space between the third digit and fourth digit? When I copy and paste the code, the Xfinity app chokes at the space and rejects it as invalid. I have to edit the digits to remove it every time. So copy and paste convenience is gone. Bad design!!!
Bad Security Model
Most people who want 2FA/MFA want to use their own authenticator apps. Locking them into your custom solution is a waste of developer resources.
Has not been updated
This app has not been updated in over a year and it is a security feature. Now the app just crashes, but there’s not an option to use any other authenticators.
Crashes with 2 or more accounts
If you have 2 or more accounts in the app it will crash every time you open the app.
Typical Xfinity
It’s actually a little better than most of what Xfinity provides. The option to use Touch ID our Face ID has stopped working. Only Xfinity would require using an app this crappy instead of using another authenticator. Much like all of Xfinity, use it only when absolutely necessary
