Lazy approach to security problems
Response from developer
Dear Customer, We are glad that you have had a delightful experience on our app. Thank you so much for this 5 star rating. We will continue to provide you the best of our services. -SBI Mobility Team
UPI transactions issue.
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detail issue by writing to support.ybmobile@sbi.co.in. along with your registered mobile no, device details & also share the steps you followed on the YONO Business app & error message for analysis. So that we can improve our service.
Why can’t you provide Payment acknowledgement?
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. To ensure secure Banking, Screenshot facility is disabled. Please Login to YONO Business SBI and follow these steps for payment receipt Click on YONO Pay> Select any one transaction (within SBI) >Complete Success transaction >Download receipt. If any issue, kindly write to us at support.ybmobile@sbi.co.in. along with your registered mobile no device details and error message for analysis.
Review
Response from developer
Dear Customer, We are glad that you have had a delightful experience on our app. Thank you so much for this 5 star rating. We will continue to provide you the best of our services. -SBI Mobility Team
Honest Review!
Payment sticks frequently.
You cannot use your UPI on any other app other than this app.
If you want to extremely harm your business due to delayed payment or any other payment related issue, then this is the app for you.
Your market value will surely go down because you won’t be able to fulfil your payment commitments on time because of this app. You will keep re login on this app but never be able to do the payments.
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detail issue by writing to support.ybmobile@sbi.co.in. along with your registered mobile no, device details & also share the steps you followed on the YONO Business app & error message for analysis. So that we can improve our service.
Successfull payment transaction sharing option
Response from developer
Dear Customer, Thanks for your valuable feedback. To ensure secure Banking, Screenshot facility is disabled. Please Login to YONO Business SBI and follow these steps for payment receipt Click on YONO Pay> Select any one transaction (within SBI) >Complete Success transaction >Download receipt. To download your statement in the YONOB app, please follow these steps: Login to YONOB > > CINB > > My Account > > Statement Download.
Best Security Features
Response from developer
Dear Customer, We are glad that you have had a delightful experience on our app. Thank you so much for this 5 star rating. We will continue to provide you the best of our services. -SBI Mobility Team
App unstable
1. When I open the App, the opening screen (not displayed fully) freezes. I cant click on view account balance (I have enabled face id), nor is the MPin input field displayed
2. Sometimes the screen is not frozen, but display account balance option is not displayed
3. In the above scenario, if I input M Pin, the screen freezes
There are more issues, please look into the stability of the app
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detail issue by writing to support.ybmobile@sbi.co.in. along with your registered mobile no, device details & also share the steps you followed on the YONO Business app & error message for analysis. So that we can improve our service.
Not working since 3 days
Response from developer
Dear Customer, The Inconvenience caused is regretted. We would like to inform you that for secure banking and better usage, YONO Business App will support Requires iOS 15.0 or later. We request you to use the App on latest version of iOS. For issues, share the error message, registered mobile no & device details at support.ybmobile@sbi.co.in.
Unreliable App -Frustrating Experience
I rely on this app daily, and its failure is causing serious inconvenience. Banking apps are meant to be reliable, functional, and available 24/7, but this issue makes me question whether SBI cares about its customers’ needs. If a banking app can’t even handle basic functions, it’s time for a serious overhaul.
SBI needs to urgently address this issue. Customers depend on these services to manage their finances, and right now, this app is causing more harm than help. Get it together,
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. For us to help you with the error, kindly share the steps you followed on the app at support.ybmobile@sbi.co.in. along with your registered mobile no, device and error msg detail. We'll ensure to look into it with utmost priority.-SBI Mobility Team
Worst Banking App Ever
- too many clicks have to be done for anything. E-g for a simple fund transfer you have to go throughy numrous options making it a pain in a**.
- login face id doesnt work.
- every 3 months MPIN expires. Bank wants us to rememeber - MPIN, then login pwd and then profile pwd then transaction pwd then otp. This is on a registered mobile no.
- for UPI payments first scan then select account no. (When there is only one a/c) then otp ? What are you trying to do SBI?
- the stupid alerts, my pwd us expiring on after one month why do you give alert after login… just simply ask to change pwd on expiry.
The issues are even more, get in touch with me if you want a practical app or learn from other banks.
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to support.ybmobile@sbi.co.in. along with your registered mobile no, device details & kindly share the steps you followed on the YONO Business app & error message for analysis.-Sbi Mobility Team
Pathetic app pathetic bank
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to support.ybmobile@sbi.co.in. along with your registered mobile no, device details & kindly share the steps you followed on the YONO Business app & error message for analysis.-Sbi Mobility Team
Worst banking app ever created.
The problems are endless, and it feels like the app was never properly tested for real business use. I honestly don’t understand how this app receives high ratings — it seems far from the reality that actual customers face.
I manage accounts worth ₹65+ crore with this bank, but because of the poor digital experience, I am seriously considering moving my business to another bank. A banking app should make transactions easier, not frustrate users every single day.
Rating: 1/5 (would rate negative if possible)
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to support.ybmobile@sbi.co.in. along with your registered mobile no, device details & kindly share the steps you followed on the YONO Business app & error message for analysis.-Sbi Mobility Team
Unable to transfer funds
Now the payment option of Pay Supplier is not working and shows some technical error all the time.
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to support.ybmobile@sbi.co.in. along with your registered mobile no, device details & kindly share the steps you followed on the YONO Business app & error message for analysis.-Sbi Mobility Team
Ridiculous
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to support.ybmobile@sbi.co.in. along with your registered mobile no, device details & kindly share the steps you followed on the YONO Business app & error message for analysis.-Sbi Mobility Team
Payment Transfer Process
App was working good before the last update. After update there are some glitches is payment transfer process once we select the payment transfer option system starts to load and it does not go to beneficiary selection option, and once we logout from mobile app it does not gets out it starts to load again and gets hanged in the same process. Old update was good kindly correct the glitches.
Thank you.
Response from developer
Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to support.ybmobile@sbi.co.in. along with your registered mobile no, device details & kindly share the steps you followed on the YONO Business app & error message for analysis.-Sbi Mobility Team
Service good
Response from developer
Dear Customer, We are glad that you have had a delightful experience on our app. Thank you so much for this 4 star rating. We will continue to provide you the best of our services. -SBI Mobility Team
Service
Response from developer
Dear Customer, Thanks for your valuable feedback. Let us know if in case of any issue please write us at support.ybmobile@sbi.co.in. -SBI Mobility Team
Stability has been great!
Interface can be more fluid but that'll be asking too much from a banking app.
Great work though.
Response from developer
Dear Customer, We are glad that you have had a delightful experience on our app. Thank you so much for this 5 star rating. We will continue to provide you the best of our services. -SBI Mobility Team
Password update problem
Response from developer
Dear Customer, We thank you for raising the request and we are consistently working towards making your user experience better. We have shared your valuable suggestion with our team for further review. SBI Mobility Team
