Mostly fine but…
App is simple and fast to use but please fix apply pay. There is an option but it doesnt work. One star now
YRT pay
I do enjoy using this feature but if your phone dies??? Can’t show the driver
Password error
Set new password. Password error Password error Password error Password error Password error Password error Password error Password error Password error Password error Password error Password error
It’s pretty good!
I don’t know why some people are complaining here. Even during the activation time drivers have accepted my ticket/or asked to just see the QR code. As some said, it’s great for when ur presto runs out. It’s definitely not a replacement tho, like i always have my presto anyways, for ttc. But if ur phone’s charged, u wouldn’t have any problems. You can also buy for multiple people with the app!!!! You can’t do that w presto, and would have to pay full price with cash.
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TRASH
I bought i don’t know how many tickets on this app, most of then are locked for some reason. Now the app doesn't even wanna work anymore, it lets me buy tickets but doesn't let me use them. Now all i see is a loading screen that takes 5 minutes to load and then asks to connect to wifi even though i am connected. It does the same thing on my data too, I had to walk home because I rely on this stupid app i am so done. If someone is actually reading this, don’t waste your time or money and get a presto instead/ use the presto app. I wish i could get my money back but nothing in this stupid app loads.
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Trash update
The bus didn’t pick me up because after I bought my ticket the screen wouldn’t load and the driver just left. Had to turn off my phone and back on. Had to call an Uber because I was going to be late for work. Please fix this ASAP because I enjoyed the app until this update
Ticket not working
I bought monthly youth ticket and it doesn’t load so the drivers won’t let me in the bus
Paid and still got a ticket
I paid for my ticket everything was good had a code but still got a ticket. Please be careful
Can’t even sign in
Tried many times but always show system error or wrong password
What’s the QR code for???
I paid for an adult ticket an it gave me a QR. Where can I use it? I ended up buying a ticket in person at the station
It’s not working on iPhone 8 or iPhone X even with most updated IOS
It keeps showing wrong email / password error message while logging in with the same email address and password on an iPhone 12 Pro…
Bad
Does not let me login
Shows Wrong time
Assume you active one ticket before getting on the bus. But whenever the agent comes and ask for check validation of the ticket it will show current time. It leads to the agent think that you active your ticket right now, this is awful feeling and embarrassing
Conveniently inconvenient
Does the job in terms of purchasing tickets fast and not going through the hassle on running to a shoppers or station. The app itself crash every now and then and even logged me out while I tried to get on. Driver thought I was trying to run a fraud and didn’t let me go on the bus. This app can be a game changer if those inconsistencies can be fixed
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Change it.
I don’t want to sign in to buy a ticket
That makes no sense
Change it back
I don’t want my email to be on your servers
That makes no sense
Change it back
I don’t want my email to be on your servers
So so
I sometimes love the app... and hate it. I always check my fare (the app) every time I’m on the Viva Blue just in case the app decides to log out me out again. And in case the fare enforcers (they treat you like a criminal and with force like what they did with my bf at the office. Thank heavens the lady there checked my bf’s presto card and the fare enforcers saw HE HAS A MONTHLY PASS AND HIS PRESTO IS NOT JUST WORKING PROPERLY) decides to check bus fare I can show them right away. I hate to experience that (them waiting to see my fare, them thinking I am making an excuse, them asking me to get off the bus). Unfortunately, I had an incident with a yrt driver and this app. I was getting inside the bus and as I was to show my fare... Dang. It logged me out. The Yrt driver treated me poorly (I already reported him) because I cant show him my fare. Anyways, I hope in the near future, they will fix the “sign in with google” because it only works after I close the app and/or I try multiple times.
But reading the comments below, I will try the “store” my fare next time. Wish me luck.
But reading the comments below, I will try the “store” my fare next time. Wish me luck.
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New update, new problems
When im trying to log in with Google it shows error saying “this G account already registered. Please log in with this email” THATS WHAT IM TRYING TO DO
Response from developer
Dear ВосемьДваТри, Sorry for not responding sooner. If you are still encountering issues, please share the information with us at support@bytemark.co so that we may further assist you. Thank you for your feedback.
Not bad at all
Not bad but those drivers keep asking me about my student ID 😏
Response from developer
Hello Örx, Thanks for writing a review. We are sorry for the inconvenience you have experienced. If it happens often, please let us know at support@bytemark.co
Nice app
The app is good to have in place of presto card in case if it is misplaced/lost. An enhancement can be made to reduce the activation time to around 10-15 seconds than 30+ seconds.
Response from developer
Hello Sachin554, We are glad you liked the app. If you have any feedback or suggestions, please write to us at support@bytemark.co. We would delighted to hear from you!
So ridiculous
I don't like this at all! Having paper tickets is way more easy! I don't have data which means I can't use my tickets unless I have wifi? Ridiculous! And that one minute countdown, come on! is this a joke? This is so pointless! If my phone dies then what?! I know I can get a presto but what if I don't want to! This sucks!
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Response from developer
Hi Nadia. If you save your tickets to the device, you do not need an internet connection to use them. Go to Storage Settings > Ticket Storage, to switch your tickets from the Cloud to the device (and vice versa). The one minute countdown is there to support the YRT/Viva fare policy of having valid fare before boarding, and to prevent passengers from validating their fare only when they see Enforcement approaching. More information about the Pay app can be found on our website at yrt.ca/payapp. You can also give us a call at 1-866-668-3978 if you require any further assistance.
