Account statement issue
The bank app is smooth and fulfills basic banking needs. But recently I am facing one issue for loan account statement after last app update to version 2.1, when I am going to loan account section and clicking on loan account, the statement is not opening and there is no other way through which I can access my loan account statement.
Please try to resolve this issue as soon as possible.
Please try to resolve this issue as soon as possible.
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Good Experience, but Custom Dates Not Working
Overall, the app performs well and features a well-designed, intuitive user interface. However, there is a functional issue that needs attention. Specifically, the custom date range feature for viewing and downloading statements is currently unresponsive. Regardless of the specific dates entered, the system defaults to generating statements for only the trailing 12 months. Resolving this bug would significantly enhance the app's usability.
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Bank of maharashtra mobile app
Zen Lyfe is a user-friendly and reliable banking app with a clean interface and smooth navigation. It makes managing finances simple with quick access to essential banking services. The app is fast, secure, and regularly updated, providing a seamless experience. A great digital banking companion—highly recommended!
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Very good
Initially when the app was launched it was not good
But after several updates the app was fully functional and all the options were operational we need not go to branch at all.
We should just explore all the options they were continuously updating and giving more options
But after several updates the app was fully functional and all the options were operational we need not go to branch at all.
We should just explore all the options they were continuously updating and giving more options
Excellent Mobile Banking Experience
I’ve had an excellent experience using this mobile banking app. The interface is clean, intuitive, and easy to navigate, making everyday banking quick and convenient. Features such as instant fund transfers, bill payments, account monitoring, and transaction history work smoothly and reliably.
The app is fast, secure, and consistently performs well without crashes or delays. I especially appreciate the strong security measures, including biometric login and real-time transaction alerts, which provide peace of mind when managing finances.
Customer support is responsive, and the app is regularly updated with useful improvements and new features. Overall, this is one of the best banking apps I have used, offering a seamless, secure, and user-friendly banking experience. Highly recommended!
The app is fast, secure, and consistently performs well without crashes or delays. I especially appreciate the strong security measures, including biometric login and real-time transaction alerts, which provide peace of mind when managing finances.
Customer support is responsive, and the app is regularly updated with useful improvements and new features. Overall, this is one of the best banking apps I have used, offering a seamless, secure, and user-friendly banking experience. Highly recommended!
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Response from developer
Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.
Excellent App
Initially had some issues but now the app has improved a lot. Providing good customer service and support. Also, adding more services through the app only day by day. The team is working on user experience. Overall recommend to use this app.
Response from developer
Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.
Worst Customer Experience for Home Loan Customers
The Zenlyfe app for Bank of Maharashtra is disappointing, especially for home loan customers. It lacks basic features that most banking apps provide today.
There is no transparency in showing the updated reducing loan balance or interest calculations after a part prepayment is made. Other banks clearly show the impact of prepayments on the outstanding principal, interest savings, and reduced loan tenure. Surprisingly, the Bank of Maharashtra app still doesn’t offer these essential features.
To make matters worse, the app has recently stopped showing the home loan transaction history altogether. I’m not sure what has changed, but this is a significant step backward in terms of customer experience and transparency.
I hope the development team prioritizes these basic yet important features instead of leaving home loan customers with limited visibility into their loan accounts.
There is no transparency in showing the updated reducing loan balance or interest calculations after a part prepayment is made. Other banks clearly show the impact of prepayments on the outstanding principal, interest savings, and reduced loan tenure. Surprisingly, the Bank of Maharashtra app still doesn’t offer these essential features.
To make matters worse, the app has recently stopped showing the home loan transaction history altogether. I’m not sure what has changed, but this is a significant step backward in terms of customer experience and transparency.
I hope the development team prioritizes these basic yet important features instead of leaving home loan customers with limited visibility into their loan accounts.
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App issue and version
As per PSU Bank this app was be the great revolution to track and manage digital bank over the time like india mentality started down fall as “service outage”, “statement issue”, “payment fail”, “Application compatibility with version controlling” are the major issues which is quiet hampering brand reputation and trust of customers from the upcoming generation “digitisation” is the biggest attraction towards business. So rivalling with competitors with this behaviour will definitely impact on business keep focus on quality instead of quantity is the key for private players
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Wot working with iPhone X
When install vet 2:0 it was working asking for re registration but I was travelling that time and decided to register once reached to my destination , bur next day you released 2:1 ver that support ios 18 and above , Instructions shows to install old ver for my phone which is not available on App Store.
I think Developper need to appoint good sw testing team who can check all problem before realeased new version.
Or gift new phone which supports iOS 18 and above .
Branch people don’t have any updates about
Sw problem please-released technical bulletin about version and make customer and employees life easy .
They are suffering because of your bad service.
Hope all suffered customers will get solution soon
Regards,
Aadesh Chavaan,
I think Developper need to appoint good sw testing team who can check all problem before realeased new version.
Or gift new phone which supports iOS 18 and above .
Branch people don’t have any updates about
Sw problem please-released technical bulletin about version and make customer and employees life easy .
They are suffering because of your bad service.
Hope all suffered customers will get solution soon
Regards,
Aadesh Chavaan,
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Best
A massive upgrade from the old app! The UI is clean, modern, and very user-friendly. I appreciate the range of features—from quick fund transfers to opening FDs and booking tickets. It’s made my digital banking experience much smoother. Definitely a
great move by Bank of Maharashtra to simplify things."
great move by Bank of Maharashtra to simplify things."
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World Worst APP Winner
Forget about banking APP this is the worst APP ever seen in life. What a shame for a BOM that isn’t able to maintain a Banking APP ( which is basic ) .
Response from developer
Dear Customer, We sincerely regret the inconvenience caused. Please write to us at zensupport@bankofmaharashtra.bank.in with your issue details, and our support team will assist you promptly.
Initially was good but now has bugs
Initially I had rated this 5 stars when it was launched. I still rate it 5 stars for the design and ease of use.
However overall I am reducing the rating to 3 stars after some issues:
After every update, there is an issue logging in to the app. After the last update, faceid login does not work even though biometric is enabled. Further, the moment the app is loaded, it says one incorrect mpin entered even though mpin was not entered. If I click on faceid it says incorrect mpin entered….account will be locked.
MPIN expires automatically after x days which is very short. Let the user decide on this like the apps of other banks.
Twice after update, it asked me to register again.
However overall I am reducing the rating to 3 stars after some issues:
After every update, there is an issue logging in to the app. After the last update, faceid login does not work even though biometric is enabled. Further, the moment the app is loaded, it says one incorrect mpin entered even though mpin was not entered. If I click on faceid it says incorrect mpin entered….account will be locked.
MPIN expires automatically after x days which is very short. Let the user decide on this like the apps of other banks.
Twice after update, it asked me to register again.
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Response from developer
Thank you for the 5-star rating on the App Store! Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.
Bug in Statement Download Date Picker
There’s a bug in the Zen Life app when trying to download statements using a custom date range.
Whenever I select a custom “From Date” (for example, 1 April 2025), the app automatically resets the date range to the default (last 1 year from today). This makes it impossible to select the exact date I want.
Because of this, I’m unable to download statements for specific periods, which is quite frustrating.
Please fix this issue soon.
Whenever I select a custom “From Date” (for example, 1 April 2025), the app automatically resets the date range to the default (last 1 year from today). This makes it impossible to select the exact date I want.
Because of this, I’m unable to download statements for specific periods, which is quite frustrating.
Please fix this issue soon.
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Worst app | bank cannot afford correct coding team
This is so unprofessional, why Bank of Maharashtra fails to make app. Branch no do not work . Bank app always full of bugs especially ios app. Can’t the bank afford to hire correct team. Shameful. App is not working again. -100 of 10 for this Bank of Maharashtra bank. Don’t spoil name of Maharashtra keeping name as bank of Maharashtra you are not even close change the name to bug of bank. Worst banking experience
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Response from developer
Dear Customer, We sincerely regret the inconvenience caused. Please write to us at zensupport@mahabank.co.in with your issue details, and our support team will assist you promptly.
One touch solution
Paying all my bills takes only two minutes
Response from developer
Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.
Transformation of experience
The earlier app lagged in manu aspects as compared to peer banks. Now this newly launched app has incorporated options that make the user experience better.
Response from developer
Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.
Seamless operation. App works very well especially for NRI customers.
For NRI customers app works as long as your foreign cell number is registered with the bank. I was able to quickly open a FD by navigating through the app. I haven’t tried all features but so far 5 star performance by MahaBank.
Response from developer
Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.
Lots of bugs in ios app
The Zen app needs improvement in the statement section. Currently, statements are not displayed properly, which makes it difficult to track transactions.
One major issue is that after clearing any cheque, the cheque number does not appear in the statement. Only the amount is shown. This makes it very hard to identify which cheque transaction it was.
This is a very important feature for users who manage multiple cheques. Please fix this issue as soon as possible and improve the statement display for better clarity.
One major issue is that after clearing any cheque, the cheque number does not appear in the statement. Only the amount is shown. This makes it very hard to identify which cheque transaction it was.
This is a very important feature for users who manage multiple cheques. Please fix this issue as soon as possible and improve the statement display for better clarity.
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Response from developer
Dear Customer, Thank you for your valuable feedback. We appreciate your suggestion and will carefully consider it for future updates of the Zen Lyfe app to enhance user experience.
Don’t waste your time dealing with this app
This app doesn’t even deserve a single star. Constant onboarding and technical issues. No one ever responds to complaints or grievances raised via the app about its functionality. Total disappointment and waste of time and money doing business with this bank and its roll out of this new net banking app.
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Response from developer
We sincerely regret the inconvenience caused. Please write to us at digitalsupport@mahabank.co.in with your issue details, and our support team will assist you promptly.
Registration problem
I’m able to get past the initial registration by receiving the OTP and the following steps until it asks me to set the password and it gets stuck there as the password policy has some coding issue. Probably someone pushed the code to production without testing. Whatever combination of alphanumeric string I conjure, I get a notification stating it does not adhere to the policy. And the policy has some variable names mentioned in the minimum and maximum length rule instead of actual values. Please have them fixed.
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Response from developer
Dear Customer, We sincerely regret the inconvenience caused. Please write to us at zensupport@mahabank.co.in with your issue details, and our support team will assist you promptly.
