Tired of seeing “technical issues”
Central bank should shut shop and relieve us all from such a monstrous app. App stays down more than it is up. Works like a perfect government bank employee. If central bank gets closed permanently, i will donate 1100 for charity. If central bank IT team is reading this, i envy you lot. Do nothing, still get full salary. Kudos IT team.
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HHarinder2186
Poor App
Many essential functions in the Cent eeZ app are not working properly. Features such as opening a new Fixed Deposit, downloading Interest Certificates, and several other banking services either fail to work or do not respond as expected.
Additionally, the app crashes when Face ID is enabled on an iPhone 12 Pro Max. After enabling Face ID, the app closes immediately upon opening, making it unusable until it is reinstalled.
As a digital banking platform, the app should provide a reliable and seamless user experience. The bank should address these issues on priority and deliver a more stable, professional, and fully functional application for its customers.
Additionally, the app crashes when Face ID is enabled on an iPhone 12 Pro Max. After enabling Face ID, the app closes immediately upon opening, making it unusable until it is reinstalled.
As a digital banking platform, the app should provide a reliable and seamless user experience. The bank should address these issues on priority and deliver a more stable, professional, and fully functional application for its customers.
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SBSanjay Bhayani
Response from developer
Dear User, Thank you for your feedback. We sincerely regret the inconvenience you experienced. Your input helps us improve and continue delivering the best possible service. Please don't hesitate to reach out to us at 1800 3030 to share your concerns—we're here to help. Warm Regards, Cent eeZ Support Desk
Useless application for banking
The application doesn’t work appropriately and just lunch the app for users but it does need proper overlooks with how all the features works. It seems like just central bank of India doesn’t care much about it.
Please validate application appropriately and approve before forcing customers to use it.
Please validate application appropriately and approve before forcing customers to use it.
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CCustomer-reviews
Quality
Amazing performance
PSPriyanshu Singhhhhhhhhhhh
Cent Eez
App is like a mini branch, enabling customers to access a wide range of banking services through their mobile phones. It is feature-rich, user-friendly, and provides an excellent overall banking experience.
However, the registration process is quite lengthy and can be simplified. Nowadays, many customers do not carry their ATM cards and are also reluctant to visit the branch to obtain a branch token for registration. If customers could register using their KYC details or through an OTP sent to their Aadhaar-linked mobile number, it would make the onboarding process much easier and more convenient.
Additionally, the final steps involving the selection of a secret image and security questions could be removed or simplified to enhance the user experience.
Overall, the App is an excellent initiative and offers a seamless digital banking experience. With a simpler registration process, it has the potential to achieve even greater customer acceptance and satisfaction.
However, the registration process is quite lengthy and can be simplified. Nowadays, many customers do not carry their ATM cards and are also reluctant to visit the branch to obtain a branch token for registration. If customers could register using their KYC details or through an OTP sent to their Aadhaar-linked mobile number, it would make the onboarding process much easier and more convenient.
Additionally, the final steps involving the selection of a secret image and security questions could be removed or simplified to enhance the user experience.
Overall, the App is an excellent initiative and offers a seamless digital banking experience. With a simpler registration process, it has the potential to achieve even greater customer acceptance and satisfaction.
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