Zenith Bank eToken App User Reviews

Name: Zenith Bank eToken App
Rating: 2.64706 (17 reviews)

Zenith Bank eToken App

Zenith Bank PLC

💰 Finance

Customer Experience

Positive experience0.0% of reviews

Neutral0.0% of reviews

Negative experience100.0% of reviews

~ Based on 11 written reviews from the US App Store.

Is Zenith Bank eToken App Safe?

Not enough ratings yet to assess Zenith Bank eToken App.

Is Zenith Bank eToken App Legit?

Zenith Bank eToken App is no longer available in the App Store. AppsHunter Legitimacy Score for Zenith Bank eToken App is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible experience

No customer support. E-Token app not working for those abroad. Zenith has become a local bank in a global world

Jermaineztryg

a year ago

This is the worst E token app ever I have GT BANK TOKEN E TOKEN TO BE PRECISE AND it’s not like this

I have inputted the correct details needed to link register with my debit card and it’s saying error when I click on done / confirm that one star you guys don’t even worth it main reason I stopped banking with zenith

Yoo hai!3&:

a year ago

Response from developer

Hello, sincere apologies for the challenges experienced with onboarding. The card functionality is unavailable at the moment but we can get you onboarded from our end. Kindly send us an email via zenithdirect@zenithbank.com to get started.

Error code

Registration doesn’t even pass the first stage. It says error code while adding my bank account and card details .. what’s up with this app? everyone just keep complaining about it why?

prince da pharaoh

a year ago

Response from developer

Unsatisfied customer

I received my etoken activation code, but unable to access my etoken.

I keep getting the message this token is active.

I haven’t been able to set up a new pin, and still do not have access to the etoken app.

Please advise what I need to do.

Vera Blessing Nathaniel
20 8746 4555

Ve’rah

a year ago

Useless app

Like most things by zenith bank, it is pretty useless and doesn’t work.
Left to me I’ll give it a zero rating but that’s not possible so here we are with a 1 star.

Osuokam

a year ago

Another insult to customers

This company keeps making life difficult for online banking. Old installed app not working now this new App is not working.

obete man

a year ago

Response from developer

Hello, sincere apologies for the challenge. Kindly send us an email at zenithdirect@zenithbank.com so we can resolve this for you.

Not working

I download this app to generate a token but it’s always saying “error code” anytime I input my details, what’s wrong?

Krissboom

a year ago

Response from developer

Hello, our apologies for the challenge you are experiencing. Kindly share a screen shot with us via zenithdirect@zenithbank.com so we can assist with it.

Terrible

Initially, you updated your e-token app, which disabled the previous version without informing users or considering the impact this decision would have on those living outside the country who rely on the e-token app for transactions. After several weeks of back-and-forth communication with customer service to reactivate the e-token, I received new registration details that do not work. This situation is just terrible!

Onyedikachi Madueke

a year ago

Unbelievably Useless

They changed their app without notifying customers. The new app is useless! Four times a dedicated staff tried to make it work and each time one error message or another. Impossible to transfer money to someone without this stupid token! So frustrating!!

MsJoseph

a year ago

App Simply doesn’t work

App does not activate or reactivate when credentials are entered.

Kratiox

a year ago

Response from developer

We are sorry to hear this. Kindly share a screenshot of the issues encountered with us via zenithdirect@zenithbank.com or call us on +234 2 012787000 for assistance

Etoken

Why can’t I reauthorize the etoken on my phone, it seems this just got updated and the old one hasn’t been working lately, plz can we get some support here

emyid

a year ago

Response from developer

We are sorry to hear this. Kindly share a screenshot of the issues encountered with us via zenithdirect@zenithbank.com or call us on +234 2 012787000 for assistance