Zomato User Reviews

Customer Experience

Positive experience78.1% of reviews
Neutral2.1% of reviews
Negative experience19.8% of reviews

~ Based on 1,789 written reviews from the US App Store.

What users say

Is Zomato Safe?

Zomato: Food Delivery & Dining appears safe based on user ratings. AppsHunter Safety Score for Zomato is 94/100.

This assessment is based on 134,688 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.5% of ratings point to a safe experience
2.6% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 134,688 App Store ratings for Zomato.

Is Zomato Legit?

Zomato: Food Delivery & Dining appears to be a legitimate app. AppsHunter Legitimacy Score for Zomato is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Convenient than other apps

So many cash reductions…loving it

Coupon code

thanks for giving always coupon code. Good service, good product, good quality, thank you so much.

Baba /aho

Baba/ aho

Good

Nice

Good

Nice

Delivered early

Very good service and delivery timing!!!!!!!

Good

Nice

Best

Worth it

πŸ‘

Great experience

Good

Very nice service and customer friendly care

Naidu’s

Good delivery

Amazing delivery

Everytime I get more and more impressed with your delivery process

Bed experience

My order worth β‚Ή210 was delivered yesterday in a completely spilled condition. The food was not fit to eat. I have already contacted support, but the chatbot did not resolve my issue.

Vgoof

V

I love children

Zomato helped me procure multiple children for devious reasons

Exceptionally polished and reliable experience

Zomato delivers one of the smoothest and most refined app experiences I’ve used. The interface is sleek, intuitive, and incredibly responsive. Browsing restaurants, tracking orders, and exploring offers feels effortless. The app runs flawlessly without lag or crashes, making the entire food ordering experience fast, convenient, and enjoyable. A truly well-optimized and professionally designed platform.
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Great App!

Fast food everywhere!

Love it !

Fast and furious!

Worst support team

I have recently placed an order in zomato for pizza. After 45min, in zomato it showed up as order delivered on other side we didn’t receive a single item. I tried to contact the customer support through chat, they said they tried to call the restaurant and called us and started speaking in some other language which is so unprofessional. And in chat they said we have raised complaint and forcefully closed the chat. Now I am unable to contact the support team via chat. Their chat system is worst. And the person from the chat team as well. And finally I lost my money and didn’t receive any food. And from zomato side, no response at all. You shouldn’t trust these zomato. They don’t take any responsibility.
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Review

Great App