Fast
Fast and cool
Soopr
Thanks
🫶🏻
Love zomato literally !!!!
Good
Good
Cream stone
Amazing service
The No. 1 delivery app in India
As an investor, feeling good about availability of this and delivery, hats off to all delivery partners and the company
Should we try it?
Had a great experience in ordeing food through them In Delhi.
Definitely liked their service and timing.
Definitely liked their service and timing.
Take away food
So far everything has been great and there’s an option for less spicy etc for those who prefer food to be less insanely spicy
Crazy app
Love it
Excellent!
A+++ experience
Great service & lots of options
Great service & lots of options
App review
Good App👍🏼👍🏼
My favourite food delivery company
Ultimate service
Best riders
Best riders
Best way to fullfill tummy in some minutes
Best way to fullfill tummy in some minutes by Zomato. Thanks Zomato
Super
Excellent
Love it
It’s very very good
nice
nice
Good choice
My items available here but not on the competition app.
Support System Feels Like a Scam
Zomato’s customer support has become completely useless in my experience. Whenever an order arrives with spilled food, missing items, or the wrong items, the support system asks me to upload photos as proof. I upload clear pictures of the food, packaging, and even the bill, yet I repeatedly get the same response saying that the issue “cannot be validated from the images.”
Then it asks me to upload the pictures again, only for the exact same thing to happen. I have gone through this ridiculous loop repeatedly sometimes 10–20 times with absolutely no resolution.
If customers provide photographic evidence and the system simply keeps rejecting it without meaningful human intervention, what is the point of having support at all? Over time, I have lost thousands of rupees because of orders with genuine problems that Zomato refused to resolve.
This support process feels deliberately designed to exhaust customers until they give up. For a company handling millions of food orders, this is completely unacceptable.
Then it asks me to upload the pictures again, only for the exact same thing to happen. I have gone through this ridiculous loop repeatedly sometimes 10–20 times with absolutely no resolution.
If customers provide photographic evidence and the system simply keeps rejecting it without meaningful human intervention, what is the point of having support at all? Over time, I have lost thousands of rupees because of orders with genuine problems that Zomato refused to resolve.
This support process feels deliberately designed to exhaust customers until they give up. For a company handling millions of food orders, this is completely unacceptable.
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Very good
Good service
On time
On time
