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Zoom Workplace

Zoom Workplace

Video Call, Chat & AI Notes

3.2M ratings
4818 reviews
#3 in free Business
💼 Business
📊 Productivity
Free
In-App Purchases

Details

  • Released
  • Updated

Features

Background Location Access

Developer

Zoom Communications, Inc.
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About

This app integrates video meetings, chat, phone, scheduling, email, and collaborative documents into one platform. AI features help summarize meetings, draft content, and organize information, streamlining daily tasks and team collaboration.

✓AI meeting summaries and next steps
✓Live AI meeting Q&A
✓AI-powered drafting for emails and chats
✓Video meetings with clear audio
✓Team chat and file sharing
✓Integrated email and calendar
✓Real-time document collaboration
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What users say

Summarized from real user reviews of Zoom Workplace. Based on 3.2M reviews and a 4.7/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Great app for online classes and meetings
  • 👍Easy to use and intuitive interface
  • 🚀Reliable and stable platform
  • 🚀Excellent for connecting families and friends during lockdown
  • 👍Useful features like virtual backgrounds, screen sharing, and chat
  • 🚀Enables remote work and learning during the pandemic

Negative things

  • 🐛Audio and video quality issues, especially on mobile
  • 🐛Glitches and freezes during meetings
  • 🔒Privacy concerns around data sharing
  • 🔒Security vulnerabilities reported
  • 🔋High battery consumption on mobile devices
  • 🔒Unauthorized access to meetings reported
See all reviews

What's New in Zoom Workplace

7.2.1

September 28, 2026

Bug fixes and improvements

3

Subscriptions & In-App Purchases

Zoom Workplace Pro (Annual)

Get unlimited meetings and cloud recordings

$169.991 Year
14 Days trial
How to cancel Zoom Workplace subscription ⁉️

Charts

Top Free

🥉 3

Business

The app has maintained its position at 3 recently.

Last updated on October 7, 2026.

Top Grossing

📊 7

Business

The app has maintained its position at 7 recently.

Last updated on October 7, 2026.

Top Free

📈 64+19

Global

This app rose +19 positions in Global chart.

Last updated on October 7, 2026.

Top Grossing

📈 158+15

Global

This app rose +15 positions in Global chart.

Last updated on October 7, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Mary Mahaffey

Excellent when a 50 year breeder picks up some new information. Thank you
Diane Steele SeascapeDiane Steele Seascape

This is great

Works real well I haven’t seen any issues or things except for the limits and how it is always saying oh upgrade the account
GergunerugnnetgGergunerugnnetg

Amazing

Reliable, easy to use and resourceful
Londaboo23Londaboo23

Zoom quá tốt.

Cám ơn người làm ra zoom cho moi. Kết nối dễ dàng. Hữu ích
Người của CHA JESUSNgười của CHA JESUS

Zoom is a Great Gift

Zoom has allowed me to stay close to my 96 year old mother even though I no longer live in the same state. We share Friday night dinner every week no matter where I am, just like we did as a family when I was young. Zoom is such a wonderful gift in our lives!
DAS 65DAS 65
See 4813 more reviews

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User experience

🐞

Reported Bugs

4 issues

Inability to join meetings due to password/ID issues

Bug

Accounts getting locked out after multiple login attempts

Bug

Shared screen audio not working correctly

Bug

Delays in meeting start/end times

Bug
✨

Requested Features

6 requests

Improved audio and video quality

Feature

Better mobile optimization and performance

Feature

More granular control over participant permissions

Feature

Enhanced security and privacy features

Feature

Ability to disable screen annotation by participants

Feature

Easier management of contacts and scheduled meetings

Feature

FAQ

What does Zoom Workplace do?

Zoom Workplace is a comprehensive collaboration platform that brings together video meetings, chat, phone, appointment scheduling, email, and collaborative documents into a single application. It leverages AI to help users streamline their day, get more done, and collaborate more effectively.

What are the key AI features?

Key AI features include automatic meeting summaries and next steps, the ability to ask questions during live meetings, AI assistance for drafting emails and chat responses, and summarizing long chat threads. The AI Companion can also generate mind maps and answer workflow-related questions.

How much does Zoom Workplace cost?

Zoom Workplace offers both free and paid plans. A paid subscription, Zoom Workplace Pro, unlocks features like unlimited meeting duration, cloud recording storage, and co-hosting permissions. Subscriptions automatically renew unless canceled.

What kind of collaboration tools are available?

The app offers seamless communication through video meetings and chat, business calls via Zoom Phone, and asynchronous updates with video messages (Clips). It also provides next-gen collaboration tools like real-time document editing and a shared Whiteboard for brainstorming.

Who is this app designed for?

This app is designed for professionals and teams who want to improve their daily workflow and collaboration. It's ideal for those who need a unified platform for communication, project management, and task completion, enhanced by AI capabilities.