This app integrates video meetings, chat, phone, scheduling, email, and collaborative documents into one platform. AI features help summarize meetings, draft content, and organize information, streamlining daily tasks and team collaboration.
Summarized from real user reviews of Zoom Workplace. Based on 3.2M reviews and a 4.7/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Business app.
7.1.5
July 21, 2026
Bug fixes and improvements
Get unlimited meetings and cloud recordings
4 issues
Inability to join meetings due to password/ID issues
Accounts getting locked out after multiple login attempts
6 requests
Improved audio and video quality
Better mobile optimization and performance
Zoom Workplace is a comprehensive collaboration platform that brings together video meetings, chat, phone, appointment scheduling, email, and collaborative documents into a single application. It leverages AI to help users streamline their day, get more done, and collaborate more effectively.
Key AI features include automatic meeting summaries and next steps, the ability to ask questions during live meetings, AI assistance for drafting emails and chat responses, and summarizing long chat threads. The AI Companion can also generate mind maps and answer workflow-related questions.
Zoom Workplace offers both free and paid plans. A paid subscription, Zoom Workplace Pro, unlocks features like unlimited meeting duration, cloud recording storage, and co-hosting permissions. Subscriptions automatically renew unless canceled.
The app offers seamless communication through video meetings and chat, business calls via Zoom Phone, and asynchronous updates with video messages (Clips). It also provides next-gen collaboration tools like real-time document editing and a shared Whiteboard for brainstorming.
This app is designed for professionals and teams who want to improve their daily workflow and collaboration. It's ideal for those who need a unified platform for communication, project management, and task completion, enhanced by AI capabilities.
