My Singtel app vs My TPG
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Singtel app
Manage your mobile services, pay bills, and shop for deals all in one place. Track data usage, subscribe to plans, and access exclusive rewards. Get support and updates conveniently.
- Monitor mobile data, talktime, and SMS usage
- Securely pay and view bills
- Shop for products, deals, and add-ons
- Access exclusive monthly rewards
- In-app messaging for support
- Book appointments and request callbacks
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My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. Usage • Monitor your local mobile data usage, talktime and SMS • Check your recontract eligibility date • Keep track of your roaming data usage Bills • Pay your bills securely • View and download up to 6 months of your bills Shop • Shop the latest products and deals • Subscribe to a roaming plan that best suits your travel needs • Choose from a variety of add-ons for data, talktime, music, video and more • Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill Rewards • Enjoy free treats and exclusive deals monthly with Singtel Rewards Message Us • Chat with us in-app when you need help Inbox • Get updates on important system notices, promotions and rewards More • Find a Singtel Shop near you • Save time by booking a Singtel Shop appointment • Request a callback at your convenience • Nominate your mobile lines to enjoy Singtel Circle perks
My TPG
Manage your internet and billing services on the go with this app. Quickly check internet speed, test connection, lodge faults, view bills, update payment details, and change your plan. It offers a streamlined way to control your services without needing to call.
- Check internet speed
- Test connection status
- Lodge and track faults
- View bill summaries
- Update payment details
- Change internet plan
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My TPG is a one-stop-shop to help you manage your TPG account and services on the go! Our brand new app is easy to use, giving you quick control of your TPG products through our sleek interface. Skip the call queues! With a range of features right at your fingertips, My TPG gives you immediate access to: · Check your internet speed · Test your connection status · Lodge a new fault and get live status update My TPG also helps you stay on top of your accounts and billing, for quick assistance with: · Getting a summary of your bills and statement · Updating your payment details · Changing your password · Updating your contact details Our app gives you with full control of your TPG internet plan. In just a few taps, you can: · Change your internet plan · Track the installation of your new TPG service Keep an eye out for regular updates as we're continually looking for ways to improve the app.
Screenshots
Verdict
The clearest difference is rating: My Singtel app at 4.0 against My TPG's 1.0. My Singtel app also leads on ratings volume (2.1K vs 4) and review sentiment (23% vs 2%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Singtel app holds the better App Store score, 4.0 against 1.0. That said, the two scores are not equally well evidenced: My Singtel app has 2.1K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 23% of My Singtel app's written reviews are positive against 2% of My TPG's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | My Singtel app | My TPG |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (2.1K ratings) — better | 1.0 (4 ratings) |
| Positive reviews | 22.9% of reviews — better | 1.7% of reviews |
| Number of ratings | 2.1K — better | 4 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 81 MB | 20 MB |
| Age rating | 4+ | 17+ |
| Developer | Singtel Idea Factory Pte Ltd | TPG TELECOM LIMITED |
Customer experience
My Singtel app
My TPG
User reviews
My Singtel app
From 2.1K App Store ratingsWhat we love
- 👍 User-friendly interface
- 💡 Comprehensive account management
- 🚀 Efficient data usage tracking
Room to improve
- 🐛 Frequent crashes and bugs
- 🤯 Confusing and inconsistent UI
- 💸 Excessive hidden fees and charges
- 🤖 Poor customer service and support
- 🔒 Security and privacy concerns
My TPG
From 4 App Store ratingsWhat we love
- 💡 Decent internet service
Room to improve
- 🐛 Constant login issues
- 🐛 Crashes and bugs
- 👎 Unusable app
- 👎 Poor customer service
- 👎 Unreliable internet connection
Bugs and requests
My Singtel app
Reported bugs
4 issues- Unable to pay bills or access account details
- Forced updates causing login and functionality issues
- Sync issues with fitness tracking features
- Unreliable network connectivity
Requested features
4 requests- Allow all family members to manage account
- Improve roaming plan management
- Provide more transparent billing information
- Enhance accessibility for disabled users
My TPG
Reported bugs
4 issues- Login fields covered by keyboard
- SMS code not auto-populating
- Frequent app crashes
- Inability to submit support requests
Requested features
4 requests- Save login details
- Implement biometric authentication
- Improve app stability and user experience
- Provide better customer support channels
In-app purchases
My Singtel app
No in-app purchases
My TPG
No in-app purchases
