Dunkin' vs Crumbl
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dunkin'
Order your favorite coffee and treats ahead of time and skip the line. Earn rewards for every purchase, customize your order with numerous options, and enjoy contactless pickup. You can also send gift cards directly through the app.
- Order ahead and skip the wait
- Contactless pickup options
- Earn free food and drinks with rewards
- Customize orders extensively
- Save favorite orders and locations
- Schedule orders up to 24 hours in advance
- Send gift cards
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Order ahead & skip the wait! Ordering through the Dunkin’ app is fast, easy and contactless! All app users can place their order ahead through the Dunkin’ app and skip the wait in store. Try all our contactless pickup options – walk-in pickup, drive-thru and curbside pickup! Options will vary by store. Check app for details. Join Dunkin’ Rewards to earn FREE food and drinks! Runnin' has its rewards. Join our new rewards program, DUNKIN’ REWARDS, to earn your choice of free food and drinks, unlock Boosted Status to earn points faster and score members-only exclusive offers. Members earn 10 points per $1 spent on qualifying purchases in-store or when they order ahead. Pay Any Way Dunkin’ Rewards members earn points any way they pay – cash, credit/debit, Dunkin’ Card or Apple Pay. Dunkin' Rewards members can setup auto-reload so their Dunkin’ Card never runs out of funds. Customize Make it your own! There’s over 14,000 ways to customize your order when you order ahead on the app. Plus, Dunkin’ Rewards members can save their favorite orders and Dunkin’ locations, and schedule their mobile orders up to 24 hours in advance. Send a Gift Card Need a last-minute gift or a special pick-me-up? Dunkin’ Rewards members can send Dunkin’ Gift Cards via text or email from the app.
Crumbl
Order delicious desserts for pickup, delivery, or catering. Earn rewards with every purchase and stay updated on new flavors and promotions. Manage your account and send gifts easily.
- Order for pickup or delivery
- Catering for events
- Earn rewards points
- Notifications for promos and menu updates
- Account management
- Gifting options
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Discover everything Crumbl all in one place with the Crumbl App! Need a sweet treat? Whether you prefer pickup, delivery, or catering, we’ve got you covered! Download now and start earning Crumbl Rewards! Collect Rewards Earn points with every order—pickup, delivery, or catering. The more treats you enjoy, the more Rewards you earn! Pickup Order from your phone and skip the line! Your desserts will be ready and waiting. Prefer curbside pickup? Stay comfortable in your car—we’ll bring them right to you. Delivery Order fresh, delicious desserts without ever leaving your couch. Perfect for a cozy night in—order from the app and we’ll deliver right to your door. Catering Planning an event? Make it unforgettable with Crumbl. Whether it’s a wedding, office party, graduation, or casual get-together, select your flavors and quantities, and we’ll take care of the rest. Flavors may vary by location. Gifting Delight friends and family with a box of delicious treats or a Crumbl Gift Card. Never Miss a Thing Stay in the loop with notifications on promos and weekly menu updates. You’ll always be the first to know what’s baking! Manage Your Account Easily update your account details, from preferred payment methods to delivery addresses—all in one convenient place. Download the Crumbl App today and make every moment a little sweeter!
Screenshots
Verdict
Dunkin' and Crumbl both sit at 4.8 stars, but that hides the real split: 94% of Crumbl's written reviews are positive against 44% of Dunkin''s. Crumbl also leads on update cadence (weekly vs every 5 weeks) and ratings volume (5.7M vs 1.4M). Dunkin''s advantage is ads (none vs shown) and iOS requirement (15.1 vs 18.0). On price, rating, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Dunkin' against 4.9 for Crumbl. Both are backed by a comparable volume of ratings — 1.4M and 5.7M respectively. Written reviews are what separate them: 44% of Dunkin''s written reviews are positive against 94% of Crumbl's.
Dunkin' ships an update every 5 weeks, Crumbl weekly. Both last shipped on October 27, 2026.
| Parameter | Dunkin' | Crumbl |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.4M ratings) | 4.9 (5.7M ratings) — better |
| Positive reviews | 44.4% of reviews | 93.9% of reviews — better |
| Number of ratings | 1.4M | 5.7M — better |
| Update frequency | Every 5 weeks | Weekly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #19 — better | #50 |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 124 MB | 144 MB |
| Age rating | 4+ | 4+ |
| Developer | Dunkin' Donuts | Crumbl, LLC |
Customer experience
Dunkin'
Crumbl
User reviews
Dunkin'
From 1.4M App Store ratingsWhat we love
- 🚀 Convenient order ahead
- 👍 Rewards program
- 🚀 Saves time
Room to improve
- 🐛 App glitches and errors
- ⚠️ Inconsistent order fulfillment
- 💰 Deceptive pricing and rewards
- 🤯 Confusing and frustrating app experience
Crumbl
From 5.7M App Store ratingsWhat we love
- 👍 Easy to use
- 🍪 Delicious cookies
- 💻 Convenient app
- 🎨 Great design
- 🏆 Excellent customer service
Room to improve
- 🐛 Glitchy app
- 💰 Expensive delivery fees
- 🕰️ Long wait times
- 🔍 Limited cookie selection
- 🤖 Poor communication between app and store
Bugs and requests
Dunkin'
Reported bugs
4 issues- App crashes and freezes
- Inaccurate order tracking and status updates
- Payment issues and double charges
- Location detection problems
Requested features
4 requests- Allow customization of orders in the app
- Improve refund and order correction process
- Provide real-time inventory updates in the app
- Make the rewards program more transparent and fair
Crumbl
Reported bugs
5 issues- App crashes during ordering
- Payment issues and incorrect charges
- Inaccurate order status and pickup times
- Location services not working properly
- Inability to cancel or modify orders
Requested features
5 requests- Allow editing of orders
- Improve order tracking and notifications
- Offer more customization options
- Integrate with third-party delivery services
- Provide more detailed cookie descriptions
In-app purchases
Dunkin'
No in-app purchases
Crumbl
No in-app purchases
