UniFi vs NinjaOne Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UniFi
Manage your home or business IT network from a single interface. Easily set up WiFi, monitor traffic, secure your network with VPN, and gain insights with detailed analytics.
- Centralized network management
- WiFi setup and configuration
- Traffic routing
- Single-tap VPN access
- Client and network analytics
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The UniFi app simplifies home and business IT by providing a central management interface where you can easily scale, monitor, and optimize every aspect of your network. UniFi offers: • Simple WiFi setup and configuration • Intuitive traffic routing • Secure, single-tap VPN access • Detailed client and network analytics
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Screenshots
Verdict
The clearest difference is rating: UniFi at 4.7 against NinjaOne Mobile's 2.6. UniFi also leads on review sentiment (48% vs 22%) and ratings volume (23K vs 73). NinjaOne Mobile's advantage is iOS requirement (16.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UniFi holds the better App Store score, 4.7 against 2.6. That said, the two scores are not equally well evidenced: UniFi has 23K ratings behind it against 73, so its average is the more settled of the two. Written reviews point the same way: 48% of UniFi's written reviews are positive against 22% of NinjaOne Mobile's.
UniFi ships an update every 2 weeks, NinjaOne Mobile every 2 months. The most recent releases landed on September 25, 2026 and September 18, 2026 respectively.
| Parameter | UniFi | NinjaOne Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (23K ratings) — better | 2.6 (73 ratings) |
| Positive reviews | 47.7% of reviews — better | 21.9% of reviews |
| Number of ratings | 23K — better | 73 |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #208 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 475 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Ubiquiti Inc. | NinjaRMM LLC |
Customer experience
UniFi
NinjaOne Mobile
User reviews
UniFi
From 23K App Store ratingsWhat we love
- 🚀 Intuitive and easy to use
- 🔒 Robust security features
- 👍 Convenient remote management
- 🚀 Fast and reliable performance
- 👍 Excellent network visibility and control
Room to improve
- 🐛 Connectivity issues and app crashes
- 🔍 Missing advanced configuration options
- 🔍 Inconsistent UI between app and web interface
- 🔍 Lacking some features compared to web interface
- 🔍 Unreliable notifications and alerts
NinjaOne Mobile
From 73 App Store ratingsWhat we love
- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)
Room to improve
- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)
Bugs and requests
UniFi
Reported bugs
5 issues- App unable to connect to local controller
- Incorrect device status and client information
- Frequent sign-outs and login issues
- Speed test and throughput data not working
- Topology view showing incorrect network layout
Requested features
5 requests- Customizable dashboard and widgets
- Ability to set time-based data usage reports
- Support for local-only network management
- Improved 2FA and authentication experience
- Apple Watch app for emergency reboots
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
Show 13 moreShow fewer
- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
In-app purchases
UniFi
No in-app purchases
NinjaOne Mobile
No in-app purchases
Questions
Is UniFi free?
Is NinjaOne Mobile free?
Which has better reviews, UniFi or NinjaOne Mobile?
Do UniFi or NinjaOne Mobile have ads?
Which is updated more often, UniFi or NinjaOne Mobile?
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