ARRIS SURFboard Manager vs Xfinity
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ARRIS SURFboard Manager
Manage and configure your ARRIS SURFboard® devices with this utility app. It facilitates onboarding and seamless transfer of settings to the new SURFboard Central app for supported models.
- Device management
- Device configuration
- Onboarding new devices
- Seamless settings transfer
- Supports specific ARRIS models
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The ARRIS SURFboard® Manager app is being updated to SURFboard Central - https://apps.apple.com/us/app/surfboard-central/id1478418148 SURFboard Central will help you get the most of your device with new features, new UI and new experiences. We are excited to have our new and current customers shift over to SURFboard Central and have worked to make the transition as easy as possible. For our SBG8300/SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 customers: New customers - please start with SURFboard Central App for onboarding and managing your device. If you already completed onboarding, no worries - you will be prompted to seamlessly transfer all your information to the new App. Existing customers - with this update, you will be prompted to launch SURFboard Central that will seamlessly transfer your existing configuration and settings to the new App. For our legacy device users: SBR-AC3200P / SBR-AC1900P / SBR-AC1200P / SBX-AC1200P Stay Tuned - we will be updating our Mobile Application to support these devices. For now, please continue to use the ARRIS SURFboard® Manager App to manage and configure your devices.
Xfinity
Manage all your Xfinity services, including internet and mobile, from a single app. Get 24/7 support, tools to optimize your WiFi, and access to exclusive customer rewards and security features.
- Manage all services in one place
- 24/7 real-time support
- Activate equipment and test internet speed
- Xfinity Rewards
- Improve WiFi performance
- Advanced Security and Parental Controls
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Your Xfinity experience, enhanced. Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW. NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity. Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more. • Personalized tools and tips to help improve WiFi performance. • CyberSecure to protect your devices and help keep loved ones safe online. • CyberSecure on-the-go provides safe browsing and data protection to your mobile device whenever you're connected to an unsecured WiFi network away from home. When you enable this feature, the app will occasionally run a VPN Service. The app will ask for additional runtime permissions for this feature. • Family Settings so you can set family-safe browsing and pause WiFi to any connected device. • Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device. • Gateway Speed Test checks the internet speed delivered directly to your Xfinity WiFi Gateway Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity. Need help signing in? • If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted • Look up your existing Xfinity ID: xfinity.com/id • Or reset your Xfinity password: xfinity.com/password Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference
Screenshots
Verdict
The clearest difference is rating: Xfinity at 4.3 against ARRIS SURFboard Manager's 1.3. Xfinity also leads on update cadence (fortnightly vs every 3 months) and ratings volume (1.4M vs 982). ARRIS SURFboard Manager's advantage is monetization model (free vs free with in-app purchases) and device support (3 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Xfinity holds the better App Store score, 4.3 against 1.3. That said, the two scores are not equally well evidenced: Xfinity has 1.4M ratings behind it against 982, so its average is the more settled of the two. Written reviews point the same way: 3% of ARRIS SURFboard Manager's written reviews are positive against 9% of Xfinity's.
ARRIS SURFboard Manager ships an update every 3 months, Xfinity fortnightly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | ARRIS SURFboard Manager | Xfinity |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (982 ratings) | 4.3 (1.4M ratings) — better |
| Positive reviews | 3.2% of reviews | 8.7% of reviews — better |
| Number of ratings | 982 | 1.4M — better |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #12 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 17.2 |
| Further details — not scored | ||
| Size | 96 MB | 599 MB |
| Age rating | 4+ | 12+ |
| Developer | ARRIS Group, Inc. | Comcast |
Customer experience
ARRIS SURFboard Manager
Xfinity
User reviews
ARRIS SURFboard Manager
From 982 App Store ratingsWhat we love
- 👍 Works as expected
- 🚀 Smooth setup process
Room to improve
- 🐛 App crashes frequently
- 🔒 Security and privacy concerns
- 👎 Difficult to use
- 💤 Unresponsive and slow
- 🤯 Completely non-functional
Xfinity
From 1.4M App Store ratingsWhat we love
- 🚀 Fast internet speeds
- 👍 Helpful app features
- 🔒 Secure home network
Room to improve
- 🐛 Unreliable internet connectivity
- 💩 Poor customer service
- 🤖 Confusing app interface
- 🤑 Expensive and overpriced
Bugs and requests
ARRIS SURFboard Manager
Reported bugs
3 issues- Unable to scan QR code
- Login issues and lost connectivity
- Inconsistent app behavior
Requested features
3 requests- Ability to reset password
- Improved parental controls
- Better device management
Xfinity
Reported bugs
3 issues- Login issues and app freezes
- Inability to manage network devices
- Inconsistent app functionality
Requested features
3 requests- Detailed data usage tracking
- Customizable parental controls
- Improved app stability and performance
In-app purchases
ARRIS SURFboard Manager
No in-app purchases
Xfinity
No in-app purchases
Questions
Is ARRIS SURFboard Manager free?
Is Xfinity free?
Which has better reviews, ARRIS SURFboard Manager or Xfinity?
Do ARRIS SURFboard Manager or Xfinity have ads?
Which is updated more often, ARRIS SURFboard Manager or Xfinity?
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