MLC Mobile vs ConnectWise Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MLC Mobile
This app transforms your smartphone or tablet into your office phone, allowing you to make and receive calls from your NEC voice platform. It simplifies communication by consolidating calls and voicemails, enhancing productivity for business users.
- Office phone functionality on mobile
- Integrates with NEC voice platforms
- Make/receive calls from your business number
- Consolidates voicemails
- User-friendly interface
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Mobile devices are a mainstay in today’s businesses and usage only continues to grow. Employees have traditionally relied on mobile devices to stay connected, but this has always meant that an employee has to distribute a separate phone number to ensure that business associates or customers can reach them when they need to be reach. This also results in management of multiple voice mailboxes which decreases productivity and increases the chances of a message not being heard in a timely manner. MLC (Multi Line Client) is a NEC proprietary SIP client that registers to your NEC voice platform (UNIVERGE SV9x00 and SV8x00) and enables your smart phone or tablet to act like your office phone. Providing a user friendly interface that NEC customers are accustom to. Make/Receive calls from your NEC Univerge SV9x00 and SV8x00 voice system over your corporate Wi-Fi network or use a VPN connection on your iPhone or iPad devices to connect over LTE and other Wi-Fi networks.
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
Screenshots
Verdict
The clearest difference is rating: ConnectWise Mobile at 3.9 against MLC Mobile's 2.0. ConnectWise Mobile also leads on ratings volume (3.3K vs 38). MLC Mobile's advantage is iOS requirement (10.3 vs 15.6). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ConnectWise Mobile holds the better App Store score, 3.9 against 2.0. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 38, so its average is the more settled of the two. Written reviews complicate that: 13% of MLC Mobile's written reviews are positive against 7% of ConnectWise Mobile's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on June 3, 2026 and September 22, 2026 respectively.
| Parameter | MLC Mobile | ConnectWise Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (38 ratings) | 3.9 (3.3K ratings) — better |
| Positive reviews | 12.5% of reviews — better | 7.5% of reviews |
| Number of ratings | 38 | 3.3K — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 10.3 — better | 15.6 |
| Further details — not scored | ||
| Size | 59 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | BizRTC LLC | ConnectWise |
Customer experience
MLC Mobile
ConnectWise Mobile
Bugs and requests
MLC Mobile
Not enough reviews yet to summarise bugs or requests.
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
In-app purchases
MLC Mobile
No in-app purchases
ConnectWise Mobile
No in-app purchases
Questions
Is MLC Mobile free?
Is ConnectWise Mobile free?
Which has better reviews, MLC Mobile or ConnectWise Mobile?
Do MLC Mobile or ConnectWise Mobile have ads?
Which is updated more often, MLC Mobile or ConnectWise Mobile?
Other comparisons
