Crisp vs Periskope

Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--

Periskope is a team communication and operations platform. Connect multiple phone numbers, collaborate with your team, integrate your CRM and systems, and automate your workflows, all in one place. MULTI-NUMBER INBOX Get complete visibility and control over your team's customer conversations. - Connect multiple numbers to one shared inbox - Let your entire team view and respond to messages without direct phone access TICKETS & TASKS Turn conversations into actionable work. - Create tickets instantly from any customer query across group or 1:1 chats - Flag important queries with AI or emojis - Track unanswered questions, open tickets, and resolution times - Sync tickets with HubSpot, Freshdesk, Zoho, Slack, and more GROUP MANAGEMENT Built for group and community management. - Schedule messages to groups and contacts - Set role-based permissions for team members to send messages, respond to queries, and more AUTOMATIONS Automate repetitive tasks and make sure no message is missed. - Auto replies for keywords or outside business hours - Automatic ticket creation from customer queries - Distribute new chats and tasks to agents based on preset rules - SLA alerts and notifications for important messages AI AGENT Train the Periskope Agent on your own data. - Train it on FAQs, SOPs, and documentation - Automatically respond to repetitive questions - Create tickets and tasks from conversations - Escalate complex queries to human agents Periskope is built for teams that rely on messaging to work with customers, communities, and partners. Work together faster, smarter, and at scale. Periskope is an independent product and is not affiliated with, endorsed by, or sponsored by any third-party messaging platform. HELP & LEGAL Questions or feedback? Go to Periskope > Help > Contact Us Terms of Service: https://periskope.app/terms Privacy Policy: https://periskope.app/privacy Security: https://periskope.app/security